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The technician quickly resolved my malware problem and installed an additional virus detection tool and fully explained everything he was doing. He was most informative and helpful.
I utilized V-TecProSTop for my computer needs and received fantastic results. As an attorney in Glen Burnie, MD, I was having difficulties with my store bought computer which was negatively affecting my ability to run my law office. V-TecProStop built a new computer for my business and the speed of my new machine has been a welcome relief. I often had to wait uncomfortable minutes while my old computer booted up or tried to run a program while I had a potential client sitting in front of me. That is no longer an issue. Additionally, V-TecProStop gave me valuable advice which is going to save me hundreds of dollars each year on unnecessary virus protection programs I had been utilizing. I have also used V-TecProStop for their remote desktop services to troubleshoot other PC issues. Their impeccable service, quick response times, and able to fix all of my problems quickly both locally and remotely makes them my go to company for all of my computer needs. A+++
Definitely would recommend the Eldest Geek. I actually gave Mr. Baker a two fold project - transfer files from my old laptop to a new laptop then also try to fix the old laptop with the cooling fan error. I couldn't get the old computer to move past the error message - it would just shut down. I needed the files to work on my college course. Even though it was New Year's Day, Mr. Baker made himself available to transfer the files within an hour of dropping it off. He communicated throughout the process. He also suggested a better virus protection and loaded it up. Currently he is assessing the status of the old lap and preparing the free estimate on the repair costs.
Metro Tech Group has been my choice to service my small network of computers for almost 5 years now. I've had sever viruses removed, hardware replaced, laptop screens and keyboards repaired--you name it. The service is thorough, prompt and reliable, and the prices are affordable! I would definitely recommend this company to family, friends, individuals, and businesses!
Removed virus. Added memory. Evaluated computer. All done in a professional and responsive manner.
I decided to use Christopher because my desktop had several malware and adware viruses on it that my normal antivirus programs couldn't remove. These were greatly affecting the performance of my computer. Not only was Christopher able to remove the viruses, but when he noticed that they had changed the operating system itself, he was able to refresh the o.s. and reinstall all my programs. Christopher was a complete professional, with excellent communication. He responded to my inquiries immediately, explained the work he had to do in a way that I could understand, and kept me up to date with every step he took in repairing my computer. My computer was completely repaired and performing better than ever within two days. I truly recommend Christopher to anyone who wants his or her computer repaired quickly and efficiently and with great care. It is obvious that Christopher loves what he does and that making your computer's performance be the best possible is very important to him. I couldn't be happier with his work.
Kem was well mannered and provided excellent service. Him and his cleaners left everything spotless. They took their time and didn't rush one bit. Prices are VERY affordable. I would recommend him to ANYONE!!
I had a number of issues with my laptop, all of which Paul was able to take care of, and at a much lower cost than anyone else I contacted. He explained everything very clearly, and always called me to check before doing anything we had not previously discussed. Among many of the services performed, Paul re-installed Windows 10, downloaded and updated many programs including Norton Anti-Virus and Microsoft Office, and replaced my original hard drive with a bigger, faster SSD hard drive. When I went to pick up my laptop, Paul sat down with me to show me everything he had done. I mentioned a problem I also had with my audio driver (which I forgot to tell him about earlier), and Paul fixed that problem as well, at no additional cost. I am very satisfied with this experience, would recommend Paul to friends and family, and will definitely contact him again for any future computer needs.
They removed virus' on our family desktop and got it running faster that it had been in years!
Andres did an excellent job in cleaning up my labtop. It had a virus and need some good cleaning. It now works fast and has good applications. He also installed new updates , so that I can use microsoft office suite like word and excel plus powerpoint. Thanks Andres for everything. I highly recommend him to anyone for pc repair and also for installations.
Dmitry was fabulous. He was able to come to my home within a few hours of sending out the Thumbtack inquiry. He was very courteous and explained everything, managing to make a complete IT neophyte like me not feel out of my depth. He connected some of my devices, ran diagnostics on my hard drive-- getting rid some 'nasties', suggested some (free) virus protection, and gave some suggestions on how to speed up my computer' processing speed. His quote was really reasonable and I would absolutely hire him again. ⭐️⭐️
Over the past 6 years or so, John had guided me through a major computer hard drive crash, purchasing and installing new equipment, setting it up in a way that's user-friendly to me, getting rid of malware and viruses, and generally keeping all things running smooth as clockwork. He is honest, kind, friendly, prompt, highly knowledgeable, and reasonably priced - the perfect combination to help computer-illiterate me through problems small and large! I hope he never moves, so that I don't ever have to search for another technician like him, for he is irreplacable.
It is impossible to say enough good things about Joseph. He arrived exactly when he said he would and was extremely pleasant. Even though he had a professional demeanor, it was like we had an old friend here with us, He talked us through what he was doing and answered our many questions with a smile. We really don't want another multi virus nightmare but when we get one we'll definitely call Joseph whose card is taped to the top of our computer! Thanks Joseph.
Roland was great! My computer had malware, spyware and a virus! He fixed them all! As well as the other computers in the office! Very good price, professional and nice
I had an issue with my laptop where I seemed to have a virus and ads were popping up every time I clicked on something. I wasn't sure what to do about it so I had asked Neel to help me fix it. I called him up one day and he walked me through the process step by step. He made the process very simple and helped me understand what I was doing. He definitely has the knowledge and skills needed for technical issues. I would recommend him to anyone having computer issues!
He's very nice and friendly, and experienced with his work. My laptop keep freezing frequently when i'm approaching my thesis deadline. i sent it to Marcus' place and had it diagnosed and repaired. The diagnose results were that everything's good and he helped me cleared up a few file fragments left over by some anti-virus software i installed earlier. it recovered for a while but froze again a few days later. But it was too late to have it repaired again, so i restored my system using Sumsung Recovery Solution by myself, and this time everything just worked out. Recommended him for hardware repairing.
Went there for a computer virus removal and it was clean as a whistle within hours. Under $100 and professional, upfront, honest, and fast. Very happy and grateful.
I have been working with Dwayne over six years and he was able to solve all the problems I encountered such as virus attacks and upgrading operating system, etc. He is very conscientious, gentle and reasonable. I would recommend him without hesitation. Jai Lee
Mr. Jenkins unlocked my computer and removed a number of pieces of malicious software. He also installed some software to optimize my computer's performance. He was extremely competent and able to explain the issues to someone with little experience with computers. I would highly recommend him.
Milan did a wonderful job of cleaning my computer from a nasty virus that would freeze everything on a daily basis. He was quick and professional, and I cannot thank him enough! I would highly recommend him to anyone looking for repairs.
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I do junk removal, property cleanup, waxing, and floor buffing, small handyman services, and running wire electrical sockets, ceiling fans, and electrical breakers