Caliph was super friendly and got the job done for the price he quoted. It took longer than he originally said, which would have been a big problem if I didn't have a somewhat functional back up. Still SO MUCH faster than going to a repair shop and 100% more convenient. Just be sure to specify what you want. I didn't and I got a 32-bit hard drive instead of a 64-bit. But honestly, if he would have given me the choice... with the price difference, I probably would have chosen the 32-bit anyway. It's just fine for my needs.
I highly recommend this company and always encourage people to look for locally provided services. Keep your community employed and keep the money circulating locally!
Thanks Caliph! You'll be the first person I turn to if I have any computer issues in the future.
I utilized V-TecProSTop for my computer needs and received fantastic results. As an attorney in Glen Burnie, MD, I was having difficulties with my store bought computer which was negatively affecting my ability to run my law office. V-TecProStop built a new computer for my business and the speed of my new machine has been a welcome relief. I often had to wait uncomfortable minutes while my old computer booted up or tried to run a program while I had a potential client sitting in front of me. That is no longer an issue. Additionally, V-TecProStop gave me valuable advice which is going to save me hundreds of dollars each year on unnecessary virus protection programs I had been utilizing. I have also used V-TecProStop for their remote desktop services to troubleshoot other PC issues. Their impeccable service, quick response times, and able to fix all of my problems quickly both locally and remotely makes them my go to company for all of my computer needs. A+++
Philip is aces in my book! My computer completely shut down on me. I couldn't even log in and I was in the middle of three deadline driven projects. Philip was the only technician who asked additional questions in response to my post in an attempt to learn more about my problem. He took the time to answer all of my questions. He was courteous. He was prompt. He put me at ease which was very difficult considering I was handing over my life to someone I just knew from an online profile. I'm very glad I decided to go with Philip. He fixed the problem. He delivered my laptop back safely the same night. He was also very personable and we even shared similar opinions on software subscriptions. I would definitely use Philip's services again.
These guys were awesome!!! They gave me top dollar for my broken macbook and sold me an even better replacement. They really are apple experts and I would definitely recommend them to anyone that either needs their apple computer/laptop fixed or looking to buy one. Steller customer service!!!
I reached out to Josh as my mother's computer screen was damaged. Josh responded to my request immediately, assured me that he would take care of my mother and was prompt in his communication. He found the part needed, sent me the link and answered any questions that were asked of him. I found Mr. Ruby to be kind, personable and willing to help. If you have a problem, I know that he can assist you!
I needed some data transferred from a MacBook Pro computer to a Dell XPS, so I asked Kem to do so.
Kem arrived and immediately when to work. He walked me thru what he was doing step-by-step and insured that everything I needed was completed before he left.
Kem was efficient, courteous, and professional - I would recommend him to others.
Chris was very easy to work with and his estimate was spot on. He fixed my computer on a timely manner and was excellent with communicating with me through the entire process. I will definitely contact Chris for any future repairs that we may need.
Hi! I spilled a glass of water over my laptop, so the screen went black. Astra Computer quickly repaired the laptop, my data was safe, and the repair wasn't expensive at all! Great job! Thank you so much! I recommend to everyone.
They they were very clear about what they were fixing, making sure they understood what I wanted, and how much it cost. Unlike Best Buy, which I had previously taken my computer to, they took the time to figure out the problem, and gave me options. Job well done!
I wish it was possible to give Vadim 10 stars instead of the 5 listed above. Vadim reviewed my Apple Computer concerns, immediately identified the problems and resolved them. He is considerate, patient, understanding and a true professional. I highly recommend Vadim to anyone who has computer issues. I will definitely be in touch with him when the need arises. Thank you Vadim!!!!
Dr. Dwight Carter
Sam was courteous, punctual, and a true professional. He was able to solve several issues I was having with my computer and printer. I would not hesitate recommend him to anyone that needs any kind of computer work. He is defiantly my "go to guy" for all things computer.
The knowledge Chris and Jessica have for computers is overwhelming. However, Chris did not hesitate to explain what he was doing and provided advice that will help me in the future. His immediate response was a huge benefit for me. Work ethics are top notch! I really appreciated his over all concern and charged me so much less than anyone I contacted. Thank you Chris for making my life a little bit easier!
Todd came to fix my computer with in hours of my call, and he was early for our appt. He fixed my "black screen of death" within the first hour, and then spent the following 2 hours repairing my I-tunes. He was pleasant, polite and seemed knowledgeable. I will mostly likely call him again in the future.
The job was great. They were really quick and I was able to just wait for 5 minutes and then replaced the Internal battery on my computer. The only complaint was they charged me $80 for literally 5 minutes of work. Overpriced for the work they did.
Excellent, Outstanding Service! What more can I say? Joey was on time, very professional, friendly, efficient, well-informed technically, and did the work I needed for a reasonable price. I highly recommend his computer services.