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This was our first time hiring a tech guy for our home and so glad we chose MacDaddy He helped us set up a new complicated router and suggested a new inexpensive modem as well to get the best speed from our service. We were able to quickly purchase the modem at Target during his visit. Besides setting that up and getting us better speeds than we dreamed he gave me great info on how to lower my Comcast bill and upgrade my operating system on my old 2009 MacBook. It's like a whole new internet day over here! This guy is smart, efficient, and super nice. Will be calling him again for any future tech needs.
I requested wifi to be delivered to the guest house I am renting. It is less than 300' with and 40' grade change. The first tech wanted to run a new Ethernet line to the guest house. Bill came out and before any estimate determined that there was already cat5e lines run in conduit to the guest house. He determined in a short period of time that he would be able to bring internet access to the guest house. The main house had a complicated and dated network and when the updated Comcast modem/router was refreshed the network went down. The Comcast tech had not provisioned the modem/router. Bill worked with level I & II tech support at Comcast to get the main house network up and running and then the guest house network. I am now connected with a hard wired Ethernet line to wifi router in the guest house. Bill's commitment, expertise and temperment were tested on this job. He was not done until he knew both networks were up and running. The main house has a more stable network and the guest house now has wifi. Both families are pleased with your work ethic and results. Thanks Bill.
Mr. Kim did an outstanding job installing my wireless 3 in 1 Brother printer. He was here right on time for my 4:00pm appointment. He was very professional and very courteous. I highly recommend Mr. Kim for any computer and computer printer set up, installation, and etc.
I lost my wifi connection and could not reinstall my printer. Phil was fantastic! He chatted with me on the phone but I am not a techie, so he offered to come and look at it that same afternoon and said he would not charge me if he couldn't fix it! Who does that?! He accepted the printer's challenge, reinstalled my printer wifi connection and I'm good to go!! He's a miracle worker!!! Thank you Phil!!
Jeff is very knowledgeable and gracious to work with, and treats female customers with respect (!). He drove down to Menlo Park and repaired my PowerBook when the local Mac repair shop said it would be too difficult and expensive. Thanks, Jeff!
Eden was hands down the best IT experience I have ever had. For 3 years our small business had been using a below average router with connectivity that cut in and out intermittently. Eden came out in one day and fixed everything. They called Comcast, made them come out and take a look at our connection, sold us a high quality router, and built out a network for our small team. Since working with Eden we have not had any internet connectivity issues and our team can now focus on growing our small business.
Chris set-up my printer to my new mac computer. He downloaded all the proper software and showed me how to scan& email documents. When I bought the printer I did not know I had to pay for a landline to get the wifi fax to work. Chris showed me a software company that I can pay a smaller fee and send faxes from home :) He was very friendly and got the job done. I highly recommend his service!
Mike and his team are true professionals. From the time we started communicating on Thumbtack, and till the job got done, everything went as it was discussed, there were absolutely no surprises. I had to wire two additional rooms in my office, with Cat6 Ethernet ports, and Mike's team did it in less than 2 hours, including site visit! I highly recommend X5 Networks for your next wiring project. Abhi.
My experiences with Micah have been excellent! He has been to my home to work on my computer and printer on 5 occasions. He has installed my complete new computer setup, and my new printer all-in-one, all in a professional, timely, and explanatory fashion! He had been here previously twice on a service call with my former equipment and was the same.... timely, professional, explained the work. He has returned twice recently, at my request, to explain and take me through more than one frustrating problem I was having with my new program. I can vouch that he was totally satisfactory, again exhibiting his knowledge, experience, patience and professionalism. I would not hesitate to give him an excellent referral report.
Rochard was professional, friendly and efficient. After installing Yosemite on my MacBook Pro it was crashing and restarting repeatedly. His troubleshooting skills allowed it to be back up and running in one afternoon. The amount he charged was more than fair and I would recommend his services highly.
Chris did a OS install, installed an auto back up system to my 2nd hard drive, hardware check and a basic clean up on my very old XP system..... He did sell me an older Dell Tower which he tested as 'super fast' but I have found this is not the case. It is frustrating as he said he would clean up XP and get this thing running and it would be good for a few more years. It's definitely slower than my previous tower. I may be mistaken but I think for the work he had to do 8 days was stretching it.... That he was willing to come to my home was great -he also did a remote change on my system which was easy for us both. Also, if I encounter any problems or issues he is cool enough to let me contact him about anything and step up to any issue with no charge. It is somewhat of a challenge to contact and get a response from him in a timely manner. He is friendly and flexible. He seems super busy so slowing down a bit to focus would be good! Thanks Chris !
Brian is very tech savvy and helpful, not to mention easy to work with. My computer is now virus free and faster than ever, and I'll be giving him a call if I ever have any more troubles. thanks for the help, I'm going to recommend you to all of my friends!
Charlie helped me to build a PC from component parts and continued to provide very helpful support over the phone when I wanted to update things. Very knowledgeable about components, network setup, hardware/software integration, and I'm sure many other things.
I had my power supply replaced on my PC by Shomari. He was very helpful in helping me find the hardware and took care of the install very quickly. He did a great job, I'll definitely be contacting him for any future computer repair needs.
Aaron did a great job fixing my desktop computer at my home. He was on time and spent about 3 hours; very patient and explained everything that he was doing.
Great follow up prior to scheduling call. He was slightly late due to a previous repair appointment running long but he let me know. He came to my home as I work from a home office. He was great about explaining what he was doing (and what was wrong) and although he worked for more than the time we scheduled, he charged me a flat rate w/no overage. Most importantly, he provided a variety of references and I felt I could trust him in my home and with my laptop. I will definitely call him again next time. (Plus, he's a cat person! :-)
Tim does a great job. Doesn't overcharge. He's friendly, super smart, and doesn't make you feel stupid. He shows up on time and doesn't leave until he's fixed the problem. Not only does he know what he's doing, he's also funny. He returns phone calls and emails promptly. He's seriously professional (still funny) and I give him the highest recommendation. He works on our small office network, and gives me advice via email on my own home network. He's ethical. That's nice.
Initially, my computer had over 100 viruses and I had no idea what to do. Brian was able to determine the problem immediately. He was very helpful, diligent, honest, and patient. He offered me many possible solutions to resolve my computer problem and recommended the best option. I trusted him and am very happy with the work he has done to my computer.
Ben is incredibly helpful. He came out and helped work on our WiFi system. Such a kind guy!
I highly recommend QPSTechs. His price was less than half of Apple's price to replace a shattered screen on our iphone. His communication via text was quick. He is conveniently located just off the freeway and across from a large shopping center. We dropped off the phone, went to dinner and returned an hour later to pick it up--good as new. I would contact him again for any future computer or phone repair or virus problems. Also glad to have discovered thumbtack.com. Will also return for future service needs. Michele
Very professional. Good work done promptly. Good communication. Great service.
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