Computer Repair

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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

How much does computer repair cost?

The cost to fix your computer or laptop will depend on the extent of the repair and the labor rates in your area. For example, a repair service may charge $100 to fix virus or malware issues or $320 to fix a cracked or damaged screen. On average, computer repair technicians charge $60/hour for their services. However, hourly rates can range from $45-$90

To find out exactly how much it will cost to fix your desktop, laptop, Apple or PC computer, request cost estimates from computer repair specialists near you.

How much does computer repair cost per hour?

It costs an average of $60 per hour for computer repair. Hourly rates range from $45-$50 on the low end and $85-$90 on the high end.

Get free cost estimates from computer repair specialists near you so you’ll know exactly how much you should expect to pay.

Who can fix my computer?

If your computer needs repairs, hire a technician who has experience with your computer’s model and brand. Ideally, the pro you choose should have certifications, training and/or a degree in a related field. 

Look for top-rated, qualified computer repair services in your area on Thumbtack.

Is it worth fixing a computer?

It depends. If the damage is severe, you might be better off buying a new computer than spending hundreds (or thousands) of dollars on repairs. Always get price quotes from a few computer repair services near you, and compare those estimates to desktop and laptop prices. If it's cheaper to fix your computer,  consider doing so. But if it's cheaper to buy a new device, that's probably your best option.

Is it worth replacing the motherboard on a laptop?

If your laptop’s motherboard was damaged by physical impact, liquid, heat or electrical damage, you may need to replace it or buy a new computer. You should consult computer repair experts near you to determine if replacing your laptop’s motherboard is worth the cost. Compare the price quotes you receive with new laptop prices, and decide which option is the most cost-effective.

Should I repair or replace my computer?

To determine if you should replace or repair your computer, consider the following:

  • Has your warranty expired?
  • Is your computer old and out of date?
  • Is the cost to fix your computer 50% or more of the cost of replacing it?
  • Before it broke, was your computer working slowly and inefficiently?

If you answered yes to any of these questions, it’s probably time to replace your computer. When in doubt, consult a technician for their expert opinion.

What should I do before sending a computer in for repairs?

Before you send your computer to a technician to fix it, take the following precautions:

  • Make sure you hire a reputable, top-rated professional to handle the repairs. Look at past photos of work they’ve completed and read their customer reviews on Thumbtack.
  • Back-up your data. To ensure you don’t lose the data on your computer, back-up your files to an external hard drive. 
  • Ensure you have access to important information. If you need to access certain files or information from your computer, make sure you can access that information through a cloud storage system or external drive. 
  • Erase sensitive information. If you have files (documents, photos, etc.) that contain sensitive information about your finances, accounts, passwords, etc., delete them before you bring your computer to a repair shop. 
  • Log out of your accounts. Make sure you’re logged out of your bank, social media and other accounts.

Is it cheaper to replace a hard drive or buy a new computer?

Buying a new hard drive is almost always cheaper than buying a new computer. If you suspect you need to upgrade or replace your hard drive, ask a computer technician to diagnose your device (and request a cost estimate if the culprit is indeed the hard drive).

How many years does a laptop last?

Depending on its quality, age, condition and maintenance, a laptop may last only a few years or up to seven years. Of course, your laptop may last longer or shorter depending on how well you take care of it. If you think your laptop needs repairs, don’t procrastinate — hire a technician to look at it before the damage becomes irreparable.

Reviews for Ashburn computer technicians
Thumbtack Customer
I really had no idea what was wrong with my computer. Michael found that the computer was clogged with tons of dust, cat hair etc. After a thorough cleaning he was able to diagnose the problems and repair them. Mind you Michael had my computer for 4 days and when he finished, it was like getting a brand new computer back. I cannot be more happy with his service. I plan on calling Michael when it is time for the cooling pump to be replaced. Thank you Michael for the wonderful job!
Laura G.
Easiest and fastest computer repair I’ve ever had. I wasn’t aware of how many or how long my computer was infected until it was completely taken over. David did an amazing job and my computer is much faster than it was before I even had a problem. Thank you so much for your help and for a reasonable price. I will keep you in mind for the future and if any of my friends need help!
Wizard's I.T. EnterpriseWizard's I.T. Enterprise
Mick M.
Zack went above and beyond to repair my computer. I am so glad my system is up and running. I would recommend him and his work anytime.
Gateway Tech IT ServicesGateway Tech IT Services
Genesis W.
I use my computer for a living and more than half a day of downtime can kill me. Jeremy is fast, knowledgeable, friendly, and very professional. I've used him twice now for a computer hardware install and a boot issue I had and he got me up and going very quickly. If I need any computer or other device repairs (he fixes phones and TVs too!) I plan to call Jeremy!
iDevice Repair - CasselberryiDevice Repair - Casselberry
Gene H.
MorTech Computer Repair was outstanding. Stephan was responsive and courteous while resolving issues with malware on my iMac. I might note that he was exceptionally efficient in getting to the root of the problem. I would certainly recommend him highly. Job well done!
MorTech  Remote Computer SupportMorTech Remote Computer Support
Thumbtack Customer
My computer had a virus, so far seems like all is well. The only thing I would suggest is that you should communicate better, (specifically when remote access is happening) to let the client know if they have to stay by the computer or can turn it off at night if the repairs are not going to be completed that evening. I personally do not feel that issue is big enough to remove a star from the rating and so I give it 5 stars. Other than that small issue everything was done very well and went smoothly.
Douglas Computing TechnologiesDouglas Computing Technologies
Thumbtack Customer
I had a problem with a DC jack he put it back in with duck tape and it worked. I thought my Mother Board was shot and I'm glad it was an easy fix. $65 is cheaper than buying a new computer which is what Geek Squad told me I had to do. They just wanted to sell me a new computer, which is bad. My computer is a 2013 and duck tape fixed my issue. I am glad he came to my house to do the repair instead Geek Squad sends my computer out of state takes 2 weeks to get it back. I think $65 is a bit much for a duck tape fix it job. He told me to write out a check to cash because his company had a problem with hacker or something about his bank account is compromised. I am glad it is fixed and I hope I don't have that problem again. Didn't feel comfortable when he started in on the type of anti virus protection and spyware I had on my computer and wanted to switch it out for something he thought was better. I gave him 4 stars and I will consider using him again. Lisa Bowden
PC Antidote Precautionary MaintenancePC Antidote Precautionary Maintenance
Craig M.
Being new to the area, we didn't know who to call. In checking Thumbtack, we found Mibsam. He was everything we were looking for to repair our desk top. Professional, great value for his work quality, and came when he said he would. When he left, our computer was working the way we wanted it to. We are very pleased.
PC Antidote Precautionary MaintenancePC Antidote Precautionary Maintenance
Paul L.
Bobby is so knowledgeable, professional, honest and very punctual. We were remote and yet I felt like he was right in my office working on my computer. He thoroughly diagnosed the problems, made sensible recommendations. Then worked very diligently to implement and complete the repairs. His price was very fair for the time he spent. I highly recommend him you wont be sorry.
B & L Computer Solutions, LLCB & L Computer Solutions, LLC
Thumbtack Customer
My laptop, a Dell Studio, gave out the 7 beeps of death. Michael diligently and rapidly diagnose and ordered the required material, the cpu and motherboard. Once he received the material, he made the replacement and completed exhaustive testing. He spent several hours to make sure that the repair was definitive. I am extremely happy of Michael's work and recommend him for any form of computer surgery. Thanks Michael!
Thumbtack Customer
Mark was quick to respond and did a great job rebuilding by hard drive. He had way more experience than the other computer repair people I contacted and had the specialized software to fix my hard drive. I had to drop off and pick up at his house, but he is planning to set up a store. He was very helpful and willing to explain things to me. I will use him again.
Computer Tech's Castle, LLCComputer Tech's Castle, LLC
Tim G.
My racing simulator machine was down and I couldn’t figure out what was wrong with it to save my life. I reached out to Loyal Techs along with 3 other companies and decided to go with Loyal Techs, and I’m glad I did! I have been trying to find a tech to fix my custom racing simulator PC for months now and no one wanted to touch it, until Loyal Tech’s! Anthony sent Dimitiry out and he was absolutely AMAZING! My machine is back up and running and I’m beyond satisfied with Loyal Tech’s incredible customer service, quality of work, and responsiveness! I highly recommend them to anyone looking for computer/electronic repair. Thank you again for making me a super happy customer!!
LOYAL TECHS - In Home SupportLOYAL TECHS - In Home Support
Mercedes D.
Where do I even start Amina was absolutely amazing I had the MacBook screen cracked a little water damage and I went to other places they told me it was beyond repair she was haven’t sent the value the punctuality she was very professional extremely responsive very detailed and assured me my laptop would be in tiptop shape and she did not lie I wish I could give her 100 stars!!! I was so stressed out and thought I would’ve had to have bought a brand-new MacBook, I am going to refer her to friends for any IT problems MacBooks HPs etc. she knows her stuff and she did it very well in an extremely fast timeframe 48 hours!!! AND she delivers and picks up your equipment!!!! I WILL ONLY BE USING Amina!!! Don’t even think about it book her, reach out to her, turn tell her tell her what issues you might be having w your computer or laptop.. she is, not only very responsive but professional, kind and extremely knowledgeable about computers and MacBooks etc. you will not be disappointed thank you so much Amina you saved my life with the fixing of my beloved MacBook!!! After dropping it and it landing in the my pool, when I opened it I for sure thought it was a goner and I’d have to shell out over $1000 for another MacBook.. I cannot express the gratitude and all of my files were saved and everything is running normally! Thank you thank you thank you!! Blessings your way and great karma!
Amina M.Amina M.
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Why you should hire a computer technician

Your computer is a big part of your daily life. When your Apple Mac or PC stops working, it’s more than a small annoyance. A broken computer or laptop can cost you precious time, productivity and peace of mind. When your computer acts out, you need a top-rated technician you can trust. Whether you need to fix your Apple Mac or PC, it’s easy to find computer repair experts — even if you can’t make it to the store or if you need same-day services. Search for local computer repair professionals near you, read their reviews, and book a consultation or an appointment with a pro today.

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