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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

How much do movers cost?

When accounting for moving costs, you can generally expect to pay around $30 to $50 per mover, per hour. However, these costs could change and you should compare movers in your city to estimate the true cost of your move.

Moving companies usually provide a team of at least two individuals depending on the size of the job and the objects to be moved. This hourly rate also changes with driving distance. And, moving specialty objects such as pianos can also drive up the cost. Some moving companies may provide a free estimate even offer a flat rate if the job.

For more information on moving costs, read Thumbtack’s cost guide on movers.

Can I use digital payments to pay for moving services?

Most local moving companies are likely to accept some form of digital payment. Particularly with the COVID-19 pandemic, more companies are likely to conduct transactions through platforms like PayPal, Zelle, Square Cash, Venmo, Google Pay and more. 

To ensure the mover accepts a platform you can use, you can peruse the mover’s online profile and see what is listed there. You can also ask the mover about payment policies during a consultation call.

What’s the best way to set up a consultation or an appointment with a mover during the COVID-19 pandemic?

If you’re trying to set up a consultation or an appointment with a mover during the COVID-19 pandemic, make sure to use digital tools to avoid exposure. When searching for movers online, ask if they’d be willing to do a video chat to assess the size of your move. This will be in place of the typical “walk-through” they perform, and they may be able to give you a price quote. You can also discuss safe strategies for completing the job during your call or video chat.

How can I find out if a mover is considered an essential COVID-19 service provider?

Your local city or state’s government website is a great resource if you’re trying to figure out whether a mover is considered an essential service provider during the COVID-19 pandemic.

For a source of national guidelines, visit the CISA website’s Identifying Critical Infrastructure During COVID-19. On this page, you’ll find 16 categories of critical infrastructure sectors. But note that some -- not all --  jurisdictions follow CISA’s definitions of critical infrastructure. 

Do movers offer remote or virtual services?

Movers generally need to be present to do their job. But if you come across a mover’s profile that states they’re offering remote services, you can contact them to see what those services include. 

Does a mover need to enter my home?

A mover will likely need to enter your home -- unless you’ve placed all of your belongings outside beforehand. To stay safe during the COVID-19 pandemic, you might to consider keeping all (or most) of the work outside and/or having at-risk individuals leave the house while the movers work. 

You can minimize exposure by doing a preliminary walk-through by video call instead of in person. Discuss your options with the top movers near you before hiring one.

Are there ways to be safe if I hire a mover when social distancing?

If you decide to hire a mover, consider making adjustments to accommodate current guidelines. This may involve staying outside while the mover works inside your home or letting the mover handle only parts of the move.

It’s important to follow social distancing guidelines while performing any service work. For example, do not make physical contact with the movers, maintain at least 6 feet of distance between you at all times, and use digital payments instead of cash or a check.

What is considered a local move vs. a long-distance move?

Local moves are among the most common moves. Unlike a long-distance move, a local move is typically less than 50 miles and does not cross state lines. Generally, a local move only takes one day, and movers tend to charge by the hour. 

The definition of a long-distance move may vary depending on the moving company. Generally, a long-distance considered to be any move of 400 miles or more. However, some say a long-distance move is over 50-100 miles. 

Local Move

A move under 50 miles

Long-Distance Move

A move over 50-100 miles or over 400 miles; may also be called an “interstate move” or “out-of-state move”

Out-of-State Move

A move that crosses state lines; may also be called an “interstate move” or “long-distance move”

Interstate Move

A move that crosses state lines; may also be called an “out-of-state move” or “long-distance move”

Intrastate Move

A move that begins and ends in the same state, typically beyond 50 miles

Interstate moves require additional legal preparation and will incur additional costs for distance, the amount and weight of your items, the preparation required and various other factors. Moving companies tend to do an initial weighing of the truck, which you should be present for.

A move that crosses state lines is considered an interstate move or an out-of-state move. Contrast this with an intrastate move, which begins and ends in the same state, but is typically above 50 miles. 

To determine whether your move is local or long-distance, contact the best movers in your area.

 

 

How much does it cost for long-distance movers?

Long-distance movers transport your belongings across the country for you. No more renting a trailer and road-tripping from state to state with your entire house hitched to your bumper. Long-distance movers make the move happen so you can fly to your new home, suitcase in hand, and wait for your furniture to arrive. Nationally, the average price range for long-distance movers is $1,490-$2,230. The distance you are moving and the number of cubic feet the movers have to transport will both affect cost. Another factor in long-distance moving costs is whether you choose to pay for an exclusive move or a consolidated move.

In an exclusive move, which is more expensive, your belongings are the only cargo on the moving truck. The movers travel directly to your new house and deliver your belongings on a scheduled day. A consolidated move is more affordable because the movers transport your belongings along with those of other people, saving them time and gas — which means you save money. The downside is that your belongings typically arrive with a two-week delivery window rather than on a prescheduled day. Read reviews to make sure you can trust the company with your possessions to ensure a peaceful moving process.

Can you move furniture by yourself?

You might be able to move smaller items like nightstands, small desks, chairs and small tables by yourself. However, it’s best to get a professional mover near you to move larger items such as couches, dressers, armoires and televisions. 

If you do decide to move furniture by yourself, carefully lift and lower items and take your time.

Reviews for Ashburn movers
Elina G.
Movers came early for the move which was helpful to get setup and walk through the move. The move went relatively quickly however we helped to move the boxes and left the heavy furniture to the movers. Movers did not bring their own dolly into the residence to facilitate moving. Also the movers were not planning to wrap the expensive couch until requested by homeowners. Overall the movers were very nice and worked well together, however the initial pace could’ve been quicker and there was some damage to the walls/railings where the furniture was moved both to and from.
CLC Services of Ohio LlcCLC Services of Ohio Llc
William H.
The whole moving experience was awesome! Pick Up Movers was able to accommodate a short notice move and did it incredibly! Movers were efficient with smiles and jokes the whole time. Would absolutely recommend and use them again!
Pick Up Movers LLC Cleveland, OHPick Up Movers LLC Cleveland, OH
Meha B.
These movers canceled on me on THE MORNING OF MY MOVE. Absolutely unacceptable and very unprofessional. No company should make promises for a move and cancel with such short notice. It left me stranded to move on my own. DO NOT trust them.
Fighting Chance Moving LLCFighting Chance Moving LLC
James H.
Had a couple of items damaged in the moving process. Backing ripped off of a dresser, grass clippings shout and gas cap missing for my lawn mower. All the movers smelled of marijuana. Movers and their truck arrived 2 hours late for the move stating their truck had broken down and they had to rent a Uhaul truck. Overall the moving experience with this company was poor as the movers were lackluster at best.
ASAP Moving & Hauling LLCASAP Moving & Hauling LLC
Thumbtack Customer
This was a tough move. Moved from a ground floor apt to one on the fifth floor apt in a different city. The crew was professional, courteous, friendly and and took great care of my furniture and belongings. I am very pleased with their service and I have no complaints at all with them. The ONLY negative to this move was that the apt I moved to did not have a very good set up for moving in. They do not have a service elevator for moving furniture or heavy items, but have really long hallways that made moving things in very difficult. BUT the moving crew did an awesome job and I highly recommend them!!!!!!!!!!!!!!!
ASAP Moving & Hauling LLCASAP Moving & Hauling LLC
Peter B.
You Mover is Here is a quality mover at an extremely affordable value. Would highly recommend their services.
Your mover is hereYour mover is here
Gaofeng S.
The movers were 90 minutes late on June 23, but they did a good job. One bad thing, my mirror was missing in the moving and I think it's left in the wrap. Reached out to the movers about this immediately after the moving, no feedback so far. It's unlikely to have the mirror back.
ASAP Moving & Hauling LLCASAP Moving & Hauling LLC
Ryan K.
I needed a mover that day and they came. If it weren’t for them, I wouldn’t have finished moving on time. Highly recommended
Fighting Chance Moving LLCFighting Chance Moving LLC
Thumbtack Customer
We arranged for a tenant to be moved to a senior living facility. The move ended up having a very short lead time. Mount Up Moving was very responsive and was able to fit us into their schedule right away. The tenant called the next day to say, "The movers were excellent. You can recommend them to anyone!"
Mount Up Moving Services, LLCMount Up Moving Services, LLC
Boyd B.
They were awesome. I had a family emergency and needed a mover last minute, they came right away and moved everything so quickly. They were courteous and professional, I was impressed with just how fast they were able to move everything and they were careful with all my belongings. I highly recommend them to anyone looking for a mover.
Fighting Chance Moving LLCFighting Chance Moving LLC
Debbie S.
The guys got everything I originally requested moved and even moved additional items. Moved items through close corners without damaging walls. Great job. Would definitely use them again and recommend them.
Final Destination Moving CompanyFinal Destination Moving Company
Matt E.
Solid moving service.
Cleveland Relocation Services LLCCleveland Relocation Services LLC
Thumbtack Customer
The movers were on time and very nice & polite. The move was complete within an hour. Would definitely rehire them in future, if needed.
Mount Up Moving Services, LLCMount Up Moving Services, LLC
Amy D.
The movers were right on time and worked within a reasonable timeframe. They were honest when calculating hours worked. They were also very friendly. I would recommend Mount Up Moving to anyone I knew looking for movers.
Mount Up Moving Services, LLCMount Up Moving Services, LLC
Thumbtack Customer
I had a great experience with Mount Up Moving. The three men were courteous and very helpful. They came on time and offered excellent customer service. I could not be happier with the move. I will use Mount Up Moving again!!!
Mount Up Moving Services, LLCMount Up Moving Services, LLC
Alok G.
GREAT mOVE AT A GREAT PRICE.
Final Destination Moving CompanyFinal Destination Moving Company
Thumbtack Customer
The move went well and the moving professionals worked quickly. They arrived later than scheduled but more than made up for the time lost.
Cleveland Relocation Services LLCCleveland Relocation Services LLC
Naomi W.
They moved every thing extremely quickly. They were very professional. I will recommend and hire them for any other move I have.
Power Movers., LLCPower Movers., LLC
Thumbtack Customer
Professional, efficient, and courteous move.
Mount Up Moving Services, LLCMount Up Moving Services, LLC
Kristina S.
Overall good moving experience
Harrington Moving LLC (Cleveland)Harrington Moving LLC (Cleveland)
Thumbtack Customer
I had a great experience with ASAP Moving. We set up everything through Thumbtack. They were punctual and hardworking, and made a complicated job (moving 2 apartments into 1) easy! I'd highly recommend Jacob and Phil for any moving job!
ASAP Moving & Hauling LLCASAP Moving & Hauling LLC
Thumbtack Customer
Really enjoyed my experience, the two movers were friendly and efficient and the pricing was fair. I'll definitely use ASAP if I move again.
ASAP Moving & Hauling LLCASAP Moving & Hauling LLC
Dan C.
I've used a few movers and I can easily say that Mount Up Moving Service has been the best! They were attentive before the move, punctual on moving day, thorough during the walk thru, very detail orientated, developed a game plan for the move, very careful with all they touched and quick. The moved us out in just a couple of hours. When we arrived at our new home, they were even quicker. I recommend them if you want a virtual stress free move. Boy, I wish they could help me unpack, now it's a month or two before I finish putting the things away. They'll take care of you. Just talk to Lavelle Borum, the owner.
Mount Up Moving Services, LLCMount Up Moving Services, LLC
Thumbtack Customer
The guys were on time and moved everything into my new apartment without an elevator. Polite and courteous, they moved very quickly and were incredible bang for my buck. When I have to move again, Jacob will definitely be getting a call. Highly recommend these guys!
ASAP Moving & Hauling LLCASAP Moving & Hauling LLC
Kim P.
Jake was extremely responsive when I had questions prior to the move. Both movers were friendly and work/goal oriented. They even helped me put my bed together, because they knew I was moving alone. Super nice, will hire again.
ASAP Moving & Hauling LLCASAP Moving & Hauling LLC
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