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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

What’s the best way to set up a consultation or an appointment with a tiler during the COVID-19 pandemic?

To set up an appointment or consultation with a tiler during the COVID-19 pandemic, start by conducting an online search for tilers in your area. Ask if the tiler can conduct a consultation through a video call instead of a traditional site visit to limit exposure. It’s also wise to confer about the current state of the pandemic and ensure that it’s safe to complete the project now. If not, discuss postponing for another time. 

How can I find out if a tiler is considered an essential COVID-19 service provider?

To identify essential service providers during the pandemic, visit your city or state’s government website to find a list of recommendations.

A list of national recommendations can be found at CISA’s Identifying Critical Infrastructure During COVID-19 webpage. This service lists 16 different types of essential infrastructure sectors that are approved to continue operation during the pandemic. But note not all jurisdictions follow CISA’s definitions of critical infrastructure. 

Does a tiler need to enter my home?

If the tiling job is located in your house, the tiler will need access to your home. The exception to this would be if the job was taking place in an outdoor area like a backyard.

If a tiler does need to enter your home, take strong precautions. Sanitize all surfaces, avoid being in the same room and conduct payment using digital platforms. Discuss a safety strategy with tilers in your area beforehand.

Can I use digital payments to pay for tile installation, replacement or repairs?

Digital payment platforms are popular in a wide range of service industries, and many tile installment, replacement and repair professionals now accept them. Common platforms include PayPal, Zelle, Google Pay, Venmo, Square Cash and more. 

Start with an online search for tile companies near you. Ask them if they accept digital payments and which types you can use. Then, put a strategy together to follow social distancing guidelines.

Do tilers offer remote or virtual services?

Because tiling is a manual, in-person job, it is not typically considered a remote project. But if you come across a profile that states the tile company is offering remote services, ask them what those services include.

How do professionals clean tile and grout?

If you need tile and grout cleaning and don’t have the time or mobility for scrubbing your entire house on your hands and knees, it’s time to turn to the pros. Tile and grout cleaning professionals have industrial-grade machines designed for the sole task of cleaning the porous materials of grout and tile.

Typically, a cleaning pro will come out to assess the job and provide you with a quote. Often they charge per square foot (for example, 75 cents per square foot), with higher prices or an hourly rate for areas that will need hand cleaning. The national average cost for tile and grout cleaning ranges from $190 to $250.

Once onsite, the pros thoroughly clean the area by wiping or sweeping down and then vacuuming up any dry dirt. Next a chemical tile cleaner is sprayed over the surface, causing dirt to loosen and adhere to the spray; the industry term for this is “suspension.” The pros then clean the floor with professional-strength machines, which often use a combination of steam, brushes and vacuum to loosen, agitate and lift entrenched dirt. Your floor is then rinsed, removing all the spray.

Usually a small room can be cleaned in under an hour. Applying a sealant afterward is recommend and will also affect cost.

Which is better: porcelain or ceramic tile?

Porcelain tiles are more durable and have a longer lifespan than ceramic tile. If you're installing flooring in an area with high traffic or lots of heavy furniture, porcelain tiles will look better for longer. They’re also very easy to clean and maintain. Porcelain is also very water-resistant and can hold up in places like bathrooms and rooms with jacuzzis, hot tubs, or swimming pools. 

But if the cost is your top priority, ceramic tiles are often more affordable. Ceramic tile prices start as low as $0.45 or $0.50 per square foot, and porcelain tile starts at $3 per square foot.

Does tile flooring increase home value?

Having a tile floor may increase your home’s value, but it might depend on the type of tile you install and the trends in the real estate market.

Chat with your realtor or a real estate expert to figure out what types of home repairs and remodeling projects you should tackle before you put your home on the market. It might make sense to add new tiles when renovating your kitchen or bathroom, for example. 

If you decide to include new tiling in your home remodeling project, contact the best tile installation pros near you to get free estimates.

How can I get my grout clean?

Dirt, mildew and grime can make your grout lines look downright tragic. If you have the ability, DIY tile and grout cleaning is definitely doable. Your main obstacles are time, project size, availability of the right materials and effort. Your first step in tile and grout cleaning is making sure the surface area is cleaned of basic dirt and buildup and wiped down. Be sure not to use a bleach-based cleaning agent, which could react dangerously with the vinegar used in later steps.

Depending on the delicacy of your tile and grout, it may be wise to start with water and friction before proceeding to a cleaning solution. In the shower you can spray the area while brushing gently, or use a spray bottle filled with warm water on countertops or floors. If water won’t do the trick, try a solution of equal parts warm water and white vinegar, and repeat the gentle brushing motion. This combination should begin to lift dirt and grime from the grout. For additional tile and grout cleaning power, baking soda applied directly to grout lines and sprayed with your water vinegar solution can help suds off sticky grime. If your DIY cleaning solutions aren’t doing the trick, store-bought sprays and pastes may have more cleansing power. Rinse thoroughly after cleaning and enjoy your sparkling clean grout.

Tile and grout cleaning supplies include:

  • Old standard or electric toothbrush
  • Stiff bristle brush
  • Spray bottle
  • White vinegar
  • Commercial grout cleaner
Reviews for Ashburn tiling professionals
Robert h.
Amazing tile did a magnificent job. They showed up on time and walked me through their process before starting. I will definitely hire Amazing Tile for future projects. Thanks guys!
Amazing TileAmazing Tile
Alesia S.
The finished tile installation in my bathroom looks great!
Floor 2 Ceiling tile & stone. LLCFloor 2 Ceiling tile & stone. LLC
Wendy S.
Paulo did a fantastic job on replacing the drywall and tile installation of my kitchen backsplash. He is professional, friendly and has great customer service. You can trust his work and his service which goes a very long way these days. I would definitely contact Paulo for any future tile installations and recommend him to anyone needing tile work done.
Santos Home services(Paulo Santos)Santos Home services(Paulo Santos)
D. B.
Isaac and Brian did a great job installing the tile flooring in my kitchen and guest bathroom. I was also pleased with their safety protocols for COVID19; they wore masks while inside the house. My floors look great and I already recommended them to a friend who needs tiling done in her home.
Johnson Tile & Marble Remodeling Inc.Johnson Tile & Marble Remodeling Inc.
Yvette y.
The gentleman with Amazing Tile were both extremely professional, knowledgeable, and quick without compromising quality. Vinny even took the time to patiently explain a couple of processes to me to make sure I made an educated decision. I highly recommend Amazing Tile and already have plans you to use their services again within a couple of weeks.
Amazing TileAmazing Tile
Thumbtack Customer
I hired Johnson Tile & Marble to install Travertine in my kitchen and breakfast area. Isaac came out and gave me a competitively priced estimate. He finished the job when promised, and he showed up on time each day. My floor looks absolutely amazing. I will definitely recommend this company for tile installation. He was very knowledgeable of the different products available to use and made several recommendations.
Johnson Tile & Marble Remodeling Inc.Johnson Tile & Marble Remodeling Inc.
Kiana M.
Vinny is very knowledgeable, agreeable, and responsive. My floor looks great and I would certainly recommend him to others. Great attention to detail in tile cuts and grout!
Amazing TileAmazing Tile
Jim D.
Sammy Flooring just finished all the tile work in our new home and did a fantastic job. They were the best price by far we found and their work quality was great. They cleaned up after themselves and communication was always really good. Would definitely use them again and recommend them to anyone.
Sammy Flooring Installation LLCSammy Flooring Installation LLC
Martin D.
Loved the experience of using Gabrini for our kitchen backsplash project. From A to Z he was AWESOME! Very professional, and informative. He protected our new countertop and flooring and cleaned up when he finished. I would definitely hire him again and will recommend his services to anyone needing tile work done.
Casa NOVA Backsplash & CabinetsCasa NOVA Backsplash & Cabinets
Fe V.
Gabrini is an amazing backsplash expert. He is very good at what he does. His workmanship is excellent. He is very precise with handling and laying out the tiles. He works fast but the finished job looks like he spent so much time on it... that’s how good he is. He also gave me the best quote so I am so glad I hired him. He kept the work area clean while he was working, and after.
Casa NOVA Backsplash & CabinetsCasa NOVA Backsplash & Cabinets
Carla C.
David Russell, from Back to New Tile, did an Excellent job. He viewed the discolortion on my shower floor explained what it was and what needed to be done. He quoted a price that was reasonable. He was profesional, punctual and efficient. My shower floor looks like new. Mr. Russell also explained how I may take care of my shower floor to prevent the problem from recurring in the future. I would recommend him and willl use him again for any stone work I my need. I uploaaded before and after pictures. See for yourself. Fantastic.
Back to New Tile and GroutBack to New Tile and Grout
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