My name is David Drapala and I just recently retired from Fortune 500 Company in Pittsburgh PA as Manager, Credit Services. I have known and worked with Jeanne for over 12 years.
Jeanne worked in the Information Technology Department as an analyst and later as a Project Manager. Jeanne and her team were responsible for the implementation of Accounts Receivable Systems for the Credit, Collections and Cash application departments. This included Accounts Receivable, Collections and a self-service payment module used by external customers.
In both roles, Jeanne utilized excellent oral and written communication skills with both internal and external customers.
Jeanne prepared project management documentation, presentations and training materials for employees and customers. She conducted in-house and off-site training classes, facilitated meetings and made numerous presentations to management. Jeanne made a presentation to over 100 people at the Oracle application user group (OAUG) conference citing the commercial advantages of the software to internal and external customers.
It was quite obvious that Jeanne was motivated, dedicated and enjoyed the development and training aspect of her job.
Jeanne's written and oral communication skills would be of value to anyone that utilizes her teaching, writing or technology skills.