Greg himself was over 2 hours late arriving to set up. He was supposed to arrive at 2:30 an food was to be served by 5-5:30. He arrived at 4:30 only to leave 15 min later because he received a call from his driver with the food saying he was lost and was having a panic attack. Greg and his sister left his niece, which was her 1st day on the job, (as she told me) at the reception to get drinks going, which she didn't do, that had to be done by my son-in-laws aunt's and grandmother and myself. My daughter's wedding was ruined. I am not being dramatic it was absolutely ruined. I didn't get to enjoy the reception nor did my son-in-laws mother because we were to busy getting coffee refilled and drinks and dealing with the driver who had come in thru the front door and told a guest how he needed to lay down because he was having a panic attack. So, while Greg dished out the food (which I was told some of the chicken was undercooked) uncles. aunts, and church elders were continuously checking on Greg's employee, which is ridiculous because they were there for a reception of their niece and nephew. Also, because of his lateness, about 150 ppl left because the wedding was at 4:30 and ppl were starving by 7:00 and no food had arrived. so needless to say her mother-in-law who paid for 300 ppl, only about 150 ppl actually ate. Greg arrived about 7:20 and food was served about 7:40. (ppl complained of the chicken being undercooked). I then found out, once the reception was over and cleaning up that Greg threw away about 4 trays of chicken, at least 4 trays of lasagna,(I saw this in 2 garbage bags that were half full of this food, and was told by a groomsman who was taking the trash out that he had taken 2 other bags just like that, he also took back the breadsticks he didn't use and took with him the green beans and salad that were left over. This truly disgusts me. This food was paid for and he just threw it away. he did leave 3 trays of chicken and 2 trays of lasagna, but threw away so much more without asking?? That food was paid for. I didn't pay for the food this was done by my daughter's mother-in-law. From what I understand Greg's response was to give her a $100 back and then credit towards her next event!!! Why he would think she would ever use him again is beyond me. His response was that in his contract, he's not responsible for what his driver does (he failed to respond to the fact that HE was 2 hrs late) also, that HE threw away all that food. He also said he'd already given us a big discount. That discount was because we had 300 guests (he had 3 ppl as his staff, which consisted of him, his sister and his niece who looked to be about 18 and it was her first time) and that was his excuse for not refunding her money back. The discount does not excuse the fact that HE was late, his driver was late, he threw away food, he didn't provide drink service (we did, aunts and grandma's and myself and her mother-in-law). When her mother-in-law said that was unacceptable I hear he threatened her with his lawyer. She wasn't even looking for a full refund which i believe she deserves, the very least she should be refunded for the 150 ppl that walked out.(she said she would have been ok with $500 back just for the gesture of admitting he completely screwed up our kids wedding reception) I don't now where this stands but I DO NOT RECOMMEND THIS CATERER. I read his reviews and I met him in person. I trusted that he was going to help make my daughter's day special and something to remember. He definitely didn't make it special but it will be remembered. I understand things happen the driver getting lost, but none of this would've happened if Greg hadn't been late himself and there's no excuse for throwing away that food.