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Browse these IT support technicians with great ratings from Thumbtack customers in Arlington.
Rob installed my new tv and I am pleased with the service I received. He is extremely knowledgeable and meticulous in the way he works. He is very patient - he answered all of my questions and was very pleasant. After he completed the job, he also offered to provide future assistance if I need it. I highly recommend this company.
Rob came to install a microwave that is supposed to hang above the over. He did an excellent, quick job and even offered to help clean the dust left from the service. The microwave looks great now and I definitely recommend Rob's services!
He called to let me know he was running late. That was a positive!!! No one has control over traffic, etc, it is very considerate to get a call letting you know someone is running a bit late. My computer had more than a "virus". Caliph stayed until it was resolved...ie. he backed up my files, reinstalled windows, and did not leave until I was up and running. His persistence and resolve to rid my computer of its demons gave me the confidence I needed that my computer was not going into the trash. He tried to repair it BEFORE backing up all of my files...to save me some money. But, my computer was SO infected, that he had to copy all of my files to his drive...since my external drive had been corrupted. I have extreme anxiety letting someone work on my computer. But, Caliph put me at ease from the beginning. I was comfortable walking out of the room and letting him work on it. Honestly, Dynamic Technical Solutions could not have been improved on, at this posting. I've got my database, which is priceless, and I've got internet...and, I've got no complaints. Kudos to Mr. Caliph!!!!!
The support was extremely helpful and exceeded my expectations.
Great support! Fixed everything and communicated before, during and after the job. Will call again whenever needed!
Martin did 2 separate projects for our company including security camera purchase & installation, and installing 10 TV screens in our location as well. the work was done in a timely manner, professionally, and clean. Martin also was there when we needed remote support. I also need to say that pricing is very well studied, and it is suitable for all. I would recommend LJ Krystech to all friends (Residential and businesses), and I will definitely do business with this company again.
Craig did an outstanding job of repairing my Mac in a very timely fashion. He is knowledgable and efficient. I really appreciated his expertise. I highly recommend him.
My Macbook pro Crashed. I was able to search for assistance and within 5 minutes a response was received. Mr. Johnson was Remarkable. Conveniently picked up my laptop. Such knowledge professional and proper poise. He was exemplary of the companies advertisement. I found an IT company for life. Services and hospitality mandates referrals. Thanks Mr. Johnson. You not only represented the company Well but you represented yourself with high ratings.
I put the ad in for computer repair help and within minutes Chris responded and was willing to come to my home as late as 8:00 p.m. He was very professionalism and took the time to explain everything he was doing to my computer. I HIGHLY recommend him. He is attentive, accommodating and extremely knowledgeable.
Kem is a great guy! He went above and beyond to help! Thanks! I highly recommend him for solid IT help!
The prospect of leaving my only computer at a UPS store I thought odd. The text back said that work would begin in 3-4 days, following a diagnosis of the computer. It's not an operation where you get to meet and greet the brains behind the operation. Once I made contact with the professions there things went exceptionally well. They ran me through the problems I encountered with what seemed like an impossible situation; I was locked out of my computer entirely by a hacker dropping malware on it at will. They got the unit up and running a couple of days thereafter. They've now arranged for a (nearly) full proof way to protect my computer for the life of the unit. The tech who took care of me was kind enough to offer some great advice on how I might proceed with recovering expenses accumulated as a result of the fraud I experienced.
I historically do not take time to offer reviews; however, the entire experience with Solcom (Veronica, Pablo, and technician) was exceptional and worth me doing so now! From the interactions through Thumbtack to the time they left our home after installing a 5.1 sound system and mounting a TV above our fireplace, Solcom was top notch. They accommodated our schedule (worked late to complete project), respected our home (maintained a clean workspace) and pricing was very reasonable. The workmanship was top quality (wife didn't want to see exposed wires). Pablo snaked new lines across the room and capped off very neatly from the walls. Additionally, Pablo's expertise to navigate my Denon unit was great. My wife and I HIGHLY recommend Solcom for your next home entertainment needs. They are a local Montgomery County business worthy of the community's support (and D.C. and VA)!
Vadim, owner of Tech On Duty is a highly skilled CCTV/DVR supplier and installer. He installed 11 CCTV cameras with an 8TB hard drive. It turned out to be a much bigger job than he thought. He still honored his price. It it is hard to find someone who has ethics in this day and age. I would certainly recommend him and will use him again. P.S. He is also a highly skilled IT technician.
I have used a number of web hosting companies for my website, and have never been completely satisfied until I met the Slable crew. They respond promptly to issues, and provide outstanding customer support.
Dimitri was responsive, extremely professional, respected my home by removing his shoes and placing them on the rug prior walking back to the office, and very helpful in sharing what the problem was with my printer, scanner and internet connectivity! I will definitely hire him again!
The technician was very courteous, and arrived exactly on time. He explained everything patiently and thoroughly, and his rates were very affordable. And everything that I needed repaired is repaired. What's not to like?
Great job. I would recommend JT to anyone needing AV support.
I can't say enough about the level of customer service and professionalism that I received from CITS. They listened carefully to the description of the problems we were encountering, thoroughly examined the computers and systems we use to run our business, and had the problem diagnosed and FIXED within 1 business day at a very reasonable cost! They also offered solutions to help protect the company's data moving forward which we were very grateful for. Thank you to the entire Critical IT Solutions staff for your dedication in getting us back up and running, you truly live up to your namesake. If you've found yourself reading this review you're likely at your wit's end (we were in your shoes!). Don't waste anymore precious time and contact CITS, you will be glad you did. I will definitely use CITS again to resolve IT problems.
We have lived in this area for 17 years and have used many services from many companies. We have been taken advantage of from roofers to plumbers so I learned to do my homework BEFORE hiring anyone. I used Thumbtack, Angie's List, and Better Business Bureau to check for complaints and other reviews. I questioned many other computer services about their computer training, certifications, credentials, policies, warranties, services, experience and prices. Before knowing the depth of my extensive computer problem, many other companies(about 7) gave me assurances with promised results with a quick turn around time. Diverse Concepts is the only company that asked me pertinent questions and gave realistic answers while also scoring perfect scores with my above questions and expectations. They are a trusted Dept of Defense government contractor dealing in classified information with a government security clearance so I knew my private information would stay private and secure. I was extremely pleased to see that these top notch experts are a Service Disabled Veteran Owned Business. They also have a wide network of external resources(not just an individual working from home). Robert was the IT tech that fixed my computer nightmare and I couldn't be more pleased. He gave me updates and explained the issues in a timely manner for every step of the process. The original quoted price was not increased even though the work and time involved was probably more than 5 times what was originally thought....this was not due to the company's fault but rather from us incredibly receiving a corrupted Windows Service Pack platform when we bought the computer! Diverse Concepts was able to fix everything 100% without loss of any data and they even set all my personal settings back. They educated me on the best antivirus, malware and other ways to protect my computer. They explained what they did to clean up my computer to where it is at lightning speed. Robert also scheduled time for me to learn and answer my questions/concerns when I picked up the computer at no charge! They offer an inexpensive fantastic service to monitor and update all aspects of my compute(Windows, antivirus, security, Adobe, malware, patches, Java, spyware, disk cleanup, disk defragment, etc.) in addition to remote access for future problems-what a great peace of mind this is for me. I would not hesitate to recommend them or use them in the future. I am putting them on my speed dial! They have exceeded even my high expectations. Diverse Concepts is a company that is truly an established and reputable PROFESSIONAL company in every aspect with great service, personnel and pricing.
Could not have had a better more qualified and professional person to remotely work on my computer. Outstanding job!
The experience of having a new screen replaced on my 6S IPhone was low stress. I dropped it off at SFT, and left it there and within 3 hours, they delivered my phone with the new screen. The Staff were professional and personable and even offered me a loaner phone, promising me that the replacement job would not take a real long time. Thank you SFT, I will be recommending you to my friends and telling them what an easy transaction it was for me. s