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This is the first time I'm giving someone 5 star review prior to the completion of the job. I have an old/discontinued water heater, an unusual issue. Jontell has been very honest throughout the process and gained my trust. We're still configuring the issue with my heater but I feel comfortable to count on him. He helped me understand that my heater is an old unit and the part has to be on special order. He even came out to my place after hours to ensure hot water is temporarily up and running for me. When it comes to this type of services, I've encountered too many people who just wanted to take the money and not follow through. However, Jontell has been very professional and honest with me. The part to fix my water heater has been ordered and Jontell ensured he will do the installation again at no cost. I understand unusual situation like this happens in this business. We're dealing with electrical and sometimes it's just out of human's hands. However, I'm confident to count on Jontell to complete this job. No wonder he has over 100 positive reviews! He sure will have my future business as well as references to my friends. If you are looking for a knowledgeable, honest plumber who won't scam you and get the job done, you've got the right person here!
Kris replaced and installed two new water heaters, and he was very professional and his work was excellent. I will be using him for all plumbing jobs in the future! Thanks
Very Honest! Super knowledgeable! Saved me over $700!! I thought, and was told by other plumbers, that I needed a brand new water heater. But after Keith came and did his diagnosis, for FREE I might add, he informed me that I could save money by just replacing some parts (i don't remember what the parts were called) and repairing the water heater instead of replacing it. I can't tell you how refreshing it is to have someone be honest about what you truly need instead of trying to sell you something expensive just to make money!
Sylvester is incredible. He did a great job replacing our water heaters. After he left, we found we have a leak in the house (completely unrelated) and called him about it. He turned his car around and came back to help address the issue even though it was 9pm. His professionalism was exceptional. Could not have been more happy.
Ben and his brother were great. Actually fixed what I was told were 2 problems but was only the toilet running causing the hot water heater to make a noise. Very knowledgeable and fair price! Thank you again.
Derek with Georgia Master Plumbing was absoluty exceptional! We discovered that our water heater was leaking early on a saturday morning. Derek responded to our request for help immediately, provided an impressive quote with a high quality water heater included, and answered a ton of helpful questions throughout the course of the weekend. He offered to come out immediately but his supplier was closed until Monday. We priced comparable water heaters at our local home supply store and Derek's price for what he offered just coulsnr be matched. We set up an appointment with him for Monday evening and he helped us to find a temporary solution in the meantime. Derek arrive on time on the day of our appointment. He was courteous, knowledgable, and quick! He installed our new (and improved!) water heater and removed and hauled away the old one in no time. We will definitely use Georgia Master Plumbing in the future for any plumbing needs that arise and will tell others to do the same!
Lakeside Plumbing was a great experience. His knowledge of the installation of water heaters was amazing for a young plummer of his caliber. I am extremely comfortable with contracting lakeside again for future projects.
Chris embodies the word entrepreneur. If anyone deserves the success they get it's Chris. He's professional, available, easy to work with and knowledgeable in his trade. He installed two smart thermostats and serviced my heater. Not only did he help with recommendations on what smart thermostat to get he also was very kind and answered all my quested on how the heater and ac work. He was a huge value added to my home and I'm grateful I got the opportunity to use his services.
When the parts for our tankless water heater were not available through retailers, he contacted the manufacturer to order the correct parts. Him and his staff were very professional and extremely knowledgeable. I will definitely be contacting him for all my future plumbing projects!
Steven responded instantly to my request to install a new water heater. They arrived that day and even improved on the original water heater installation. Courteous and professional, I highly recommend their services.
Very knowledgeable on water heaters and all things water related. Very good price and fast service. ?.
Hunter did a great job with our main water line that needed repair. Came out on a Saturday evening and even came back on Sunday morning to finish the job. Problem was fixed and price was definitely affordable to the amount of work required. Would highly recommend!
Don replaced our water heater and added a small overflow tank, bringing it up to code. He was on time, very professional, charged reasonable prices for services rendered and knowledgable about the process. We will definitely use 361 Home Repair in the future.
In the middle of abnormal amounts of rain and flooding across the region, our basement flooded like many others. I realized I needed to install a sump pump and fast in order to protect my water heater and furnace. Because of the widespread flooding, finding anyone available was near impossible. Many of those who were available were sadly price gouging like crazy. We paid an insane amount of money to Disaster One just to temporarily pump the water out as well as more insane amounts to a plumber and hvac repairman to get our systems back in working order, which had been slightly submerged. Andrew saved the day by immediately responding to my Thumbtack request, talking me through solutions in detail, and giving me options. He made me feel at ease, never tried to upsale, and best of all gave me a very reasonable rate to do the job. (I paid more for the temporary repairs than for his permanent repair). He shared all of his credentials with me, which made me feel even more at ease hiring him. He also went out of his way to bring a temporary pump to me at night to get me through another night of rain until he could complete the job the following day. Metro Atlanta needs more contractors like Andrew because sadly, this area is full of hucksters and posers who really barely know what they're doing on top of often charging outrageous rates for questionable work. I plan on hiring him to do further repair work at my house soon to cover all grounds to prevent any future major water intrusions. Hire him!
My basement air conditioning unit was leaking water from the bottom. Chase came by quickly, examined the unit and determined a fix. Although the original issue continued after he'd performed service, he was immediately receptive of my follow-up call, and made an appointment to come back the next day under the same service rate. He arrived on time (he was early), and stayed until all of the leaking water was gone and we'd tested the system. Three days later the water is gone and no longer leaking. Chase is also very personable and presented himself very professionally. I'd recommend him to others.
Fred installed an ice maker valve box and ran the water line across the room and up the wall for me. His rate was reasonable, and the job was completed with no issues.
Larry and his team did a nice job trouble shooting my water heater, and getting it started again. They were very professional about the whole process. Thank you for your help!!
Bill gave a quick quote and came to install same day. He removed old instant hot water machine and old faucet before installing new Delta faucet and soap dispenser. Made a difficult job look easy. Very professional guy! Highly recommend Bill.
Although technically the plumbing job was not an emergency (sewerage was not pouring onto the floor), I could not use any toilets or take a shower until the job was done. Others were all saying they could not give me an estimate until they arrived. I have had this clogged toilet issued repeatedly and knew precisely what had to be done. Pipe DreamZ Water and Sewer delayed less urgent customers in order to come to my home at 7:00 pm to clear the line. The price matched the estimate given. Both of us were satisfied. Others who said "You never know what it could be" just irritated me. Further, Pipe Dreamz suggested 3 solutions that would prevent this from recurring. 1 - use CHEAP toilet paper that breaks up quicker and easier in the long pipe that runs horizonally the length of the house. That will SAVE me money. 2. Flush twice - Kind of defeating the purpose of the darned low-flow toilets. 3. If that does not work, since this problem started when I had to replace the original toilets with low-flow toilets, he suggested I upgrade to toilets that flush with more power. That would cost perhaps $800 but would put a end to these clogs. This guy is a true professional (and a really nice person)!
Flood Medics was very punctual and responded quick. I had a water heater burst and they came out to dry out my place from start to finish. Highly Recommended!
I had a couple of well known plumbing companies come out. They were outrageously priced, so I googled other companies and hot water solutions came up. they were able to install a new water heater the same day. I was very pleased with the service I received and the reasonable price. Pleasantly surprised to find out that they do other plumbing work as well, even though they specialize in water heaters. They'll be my go to from now on.