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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

How do I hire an electrician?

Go online to find a list of the best electricians in your area. View each individual electrician’s profile and learn more about their services and expertise. Then, read reviews from satisfied customers as well as any issues they may have encountered. This will help you find one with the right experience to work safely in your home.

You should also spend some time researching what qualifications and credentials they have. You might find information about their license on their profile, or you might need to check your local and state government’s website to verify their license. 

Once you’ve done a bit of research, ask to receive free estimates from several electricians in your area. Ultimately, hire the most qualified electrician who can complete your project at a reasonable price.

What’s the best way to set up a consultation or an appointment with an electrician during the COVID-19 pandemic?

To set up an appointment or consultation with an electrician during the COVID-19 pandemic, ensure that you are performing as much of the process digitally as possible. The best way to begin is by conducting an online search for local electricians. Ask if they can perform consultations over a phone or video call to comply with social distancing mandates. You should also discuss a strategy for how to complete the project during social distancing or whether the project should be completed once the pandemic has ended.

Do electricians do free estimates?

Yes, they do. Whether you’re looking for new electrical work or wiring repair, the electrician should offer you a free estimate. 

Go online to find the best electricians near you. After researching and finding a few pros who seem qualified for your job, go ahead and request a quote to find out how much those electricians will charge you.

What questions should I ask an electrician?

Here are a few questions you should ask any electrician you’re considering hiring:

  • Are you licensed or certified? A professional electrician should have this information ready and up to date. 
  • Do you have any references? Ask for references to learn about their work history from previous customers. You may be able to look online at reviews, but it’s also good to speak to someone to find out their experience with this electrician. 
  • What types of services do you offer? Whether you need repairs or installation services, make sure the electrician can perform the work you need.
  • How long will the job take? This will help you set expectations and rearrange your schedule (if needed).
  • Can you send me free estimates? Request a job quote or estimate. This will help with comparing different electricians. The numbers may vary, but be sure to factor in the experience of each person, as well as the scope of electrical work you’re asking about.

Contact the best electricians near you today to start receiving free estimates for your project.

Is it worth it to hire an electrician?

Yes, it's usually worth it to hire an electrician instead of doing the work yourself.

Electrical work can be very dangerous. The pros spend many years working and studying before they become licensed and certified. That knowledge and training can help them work safely and perform the job without harming themselves or your home. 

Even a small wiring repair job can be unsafe if not done correctly. Hiring someone that has specialized training on how to do each specific job is the safest choice.

Get free estimates from the best electricians near you today.

How can I find out if an electrician is considered an essential COVID-19 service provider?

Guidelines are available from both local and federal government agencies to clarify which services qualify as essential during the COVID-19 pandemic. To determine whether an electrician is considered an essential service provider in your area, check your city or state’s government websites.

For federal guidelines, consult CISA’s Identifying Critical Infrastructure During COVID-19 page, which outlines 16 critical infrastructure sectors. But not that some, not all, jurisdictions follow CISA’s definitions of critical infrastructure.

Does an electrician need to enter my home?

Whether an electrician needs to enter your home depends on the type of work that needs to be completed. Any work on receptacles, lights and more located on the inside or outside of your house will likely require an electrician to enter your home.

Ask electricians in your area to perform a video consultation instead of a traditional walk-through to assess the project. During the consultation, they should be able to tell you if they’ll need to enter your home or not. 

Can I use digital payments to pay for electrical and wiring repair?

These days, many electricians will accept digital payments for electrical work and wiring repair instead of traditional cash or check. The COVID-19 pandemic has helped speed up the adoption of platforms like PayPal, Zelle, Square Cash, Venmo, Google Pay and others as a means of complying with social distancing guidelines.

As you search for electricians online, ask whether they’ll accept digital payment and set up a strategy for staying safe. 

Reviews for Ashburn electrical repairers
Bob P.
I found Mo to be very prepared and punctual. He was able to fix my electrical problem and take a look at other electrical issues I was having and we fixed those too. I would highly Recommend Mo for your electrical repair needs...👍
Jose V.
The repair went great! 10/10 would recommend and I am definitely coming back for for future electrical services.
Bright Spark Electrical ServicesBright Spark Electrical Services
Christian T.
This is a review of Jonathan's customer service and professionalism. An appt. with Jonathan was scheduled for 4/15/20 at 10 a.m. He never showed up and didn't call. I contacted him after 11 a.m. and he said he was busy. I reminded him he needed to call and not just be a "no show." He wanted to reschedule so we booked it again for 4/16/20 at 10 a.m. I reminded him of the importance of keeping appointments. I have a busy schedule. But, again, today the 16th, he was a "no show." I left voice and text messages. As an aside, when we talked yesterday, I also told Jonathan I couldn't find his electrician licence as listed as verified on Thumbtack. There's also a discrepancy between his name, which he says is Merz and the license name listed on Thumbtack. Also the license number inputted into the CA Contractor's site says the number doesn't exist. When asked about it, he said he was a journeyman. I was never able to verify his license. Then I asked him about having liability insurance, which I would expect any professional to have. He never confirmed if he did but understood why I said liability insurance was important, especially for electrical repairs. So after he didn't show today, he wrote me these emails, ver batim. ME: It's 10:48 a.m. We had a 10 a.m. appt. RU coming or not? Jonathan: No I can't make it sorry ME: You had 2 chances to keep your appointment and didn't call either time and didn't show up. You'll be getting a bad review as a result. Jonathan: Dude I haven't even start work for u and ur trying ask me for insurance I don't have any the moment so if I mess something up I. your house I don't have any way of paying For it. Find another electrician. I don't work with bad customers like you. So, in summary, I don't know what Jonathan's real name is and if he actually has an electrician's license. Secondly, he stood me up two days in a row. Third, he does NOT have liability insurance Fourth, if you question him about it, he says you're a "bad customer." He may do excellent work, I don't know, but I question who he is; what licenses, if any, he has; that he does not have liability coverage; and lastly, that he's irresponsible about keeping appointments. He never called to say he would be late or that he was not showing up at all. UPDATE: 07/23/20 Rather than take responsibility for his actions, Jonathan has chose to refute my review. Be advised, everything in my review is truthful and correct. I have text messages to prove it and the conversation was taken "ver batim" from my cellphone. Again, this is not a review of his electrical expertise. He never showed up. But it is a review of his customer service (or lack thereof) and his attitude toward a potential customer whom he stood up, twice, didn't call, and they called me a "bad customer." Please, check out his licenses and insurance. None checked out for me with the licensing board and he admitted he did not have any insurance.
Right Away ElectricRight Away Electric
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