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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

How much do plumbers charge per hour?

Depending on the service you need (unclogging a drain, fixing a pipe, installing new pipes, etc.), plumbers charge anywhere from $45-$165 per hour. Plumbers often operate on a fixed rate model, too. Some won’t charge hourly rates because the variables involved in their work makes it less practical to do so. 

Plumbers will scope out the work, calculate the cost of parts, and roll it together with other fees to give you an estimate for the job. They may even offer standard flat rates for things like installing a toilet or a sink. Reach out to plumbers near you to get an accurate cost estimate for your project or repair.

Does a plumber need to enter my home?

A plumber will need to enter your home to fix plumbing issues like dripping faucets, clogged sinks or toilets and leaky pipes. They might not need to come into your home if the faulty appliance is located outdoors or in the garage. Before you begin the project, contact plumbers near you to find out they will need to enter your home.  

What do you do if you have a burst pipe?

First, switch off the water supply to reduce the water damage. You should also turn off the electricity for the part of your home that has sustained the leak, as it can be extremely dangerous if the water comes into contact with an electrical socket. Next, drain the remaining water from your faucets so it doesn’t freeze inside the pipes. 

Once you’ve done all of this, search for qualified plumbers in your area and ask them to provide you with a quote. 

What’s the best way to set up a consultation or an appointment with a plumber during the COVID-19 pandemic?

If possible, it’s best to set up a virtual consultation or phone call with a plumber near during the COVID-19 pandemic. You can send a message to a professional plumber near you and ask if they are available to video chat or have a phone call. Use that time to discuss the work that needs to be done. Make sure to ask any questions you have about the project. And lastly, ask the plumber how they handle payments and whether they have any specific safety precautions in place to comply with social distancing. 

What are the signs of a burst pipe?

If your water pressure has suddenly dropped or your sink and toilet have unexpectedly started clogging, you may have a burst pipe. Other tell-tale signs include watermarks on the wall of your bathroom or laundry room, drips or puddles in your home or basement, or water from your faucets that have suddenly turned brown. You may also notice a strange rotten-egg smell or the sound of gurgling water in your home.

If you notice any of these signs, contact a plumber near you to fix your pipes immediately.

How much does it cost to repair a broken pipe?

The national average cost to repair broken pipes ranges from $120 to $170. Prices can vary depending on the type of damage, whether the pipe is easily accessible, the materials needed and where the pipe is located. For example, an exposed pipe under the sink will likely cost much less than a pipeline in your yard that requires digging. 

Your overall cost will also depend on the hourly rate of the contractor. Most plumbers charge between $60 and $65 per hour for standard pipe repair, and up to $95 per hour for complex plumbing work. 

Contact the best pipe repairers in your area to find out how much it will cost to fix your pipe(s). 

To learn more about pricing factors, read “How much does pipe repair cost?

What happens when a water pipe bursts?

When a pipe bursts, the water can cause indoor flooding and damage your home. If the pipe is in an accessible location, you will likely notice puddles of water right away. However, if the pipe is underground or behind a wall, it may cause reduced water pressure, a sulfur smell or discolored water. All of this can cause significant (and expensive) damage, which is why you should always contact a plumber near you if you suspect your pipes are leaking.

Does insurance cover a broken pipe?

Sudden water damage may be included under most homeowners’ insurance policies, but it’s typically not covered if the damage could have been avoided with proper maintenance.

For example, if a pipe in your laundry room suddenly bursts and causes damage to the flooring and walls, that is usually covered by insurance. But if a pipe under your sink has been leaking for months and causes your wood floors to rot, your policy won’t cover that damage.

Always double-check with your insurance agent (or another expert)  to see what your policy covers.

How long is a water heater supposed to last?

Your water heater is an essential part of your home, heating water for showers, dishwashing, laundry and more. On average, a traditional water heater will last 8-12 years. The general consensus is that it’s better to replace your water heater with a new one than to repair one that’s 10 years old or more. Older models are less energy-efficient and thus more costly to run than newer models with better technology. Here are some indicators of when it may be time to replace an old water heater instead of repairing it:

  • Leaks: If leaking is not caused by loose connections, the water may be seeping out through slight fractures in the metal of the tank that have formed over time.
  • Strange noises: Clanking, rumbling and other noises can mean that sediment has formed on the base of your tank, contributing to fissures leaks, and inefficiency.
  • Age: If it’s more than 10 years old, it’s probably time to replace.
  • Discolored or rusty water: Have a pro check it out; if the problem isn’t resolved by draining and cleaning, you’ll want to replace the heater.
  • Lack of hot water: Inconsistent heating and hot water supply that runs out too quickly likely means it’s time for a new unit.

Can a leaking pipe burst?

Yes. A leak in your pipe can build up pressure and wear through the material. Left unchecked, this pressure can cause the pipe to burst. This is why it’s so important to fix your pipes and contact a plumber as soon as you notice a leak — no matter how small or insignificant it may seem. 

Smaller leaks are easier and inexpensive to fix, saving you time and money in the long run. In addition, many insurance policies will not cover water damage for pipes that burst due to gradual leaks.

Reviews for Ashburn plumbers
Deborah G.
I was closing on a house that had some plumbing issues and he showed up on time and assessed the issue on the closing punch list as well as other plumbing concerns within the property. Edward was great, affordable and his knowledge of NYC plumbing code was excellent. I’ll be hiring him again for a future project and highly recommend Celtic piping !
Celtic Piping and HeatingCeltic Piping and Heating
Kelli s.
Bud’s plumbing did a great job in my bathroom. They arrived earlier than scheduled, were very professional, and did not leave a mess. I will definitely call them if I have plumbing issues in the furniture.
Bud’s Plumbing/Heating and construction servicesBud’s Plumbing/Heating and construction services
Carla S.
Wonderful to work with! Found a creative solution to a tricky plumbing issue that demanded they go out of their way and to create a solution. They were unbelievably lovely to work with. Will be my go to plumbing team for the future! Definitely value for money and total honest expertise.
F & S Plumbing and Heating and CoolingF & S Plumbing and Heating and Cooling
Amos R.
Enis came within the same day and quickly fixed my plumbing issues
Global Plumbing Corp.Global Plumbing Corp.
Thumbtack Customer
Very personable and knowledgeable about plumbing but never came back to finish the job.
Floors and ThingsFloors and Things
Vince D.
William did a fantastic job. He’s a pro who knows his stuff. I would highly recommend him for any plumbing job and he’ll be my go to guy for anything plumbing related after the great job he did.
William MortonWilliam Morton
Imogen C.
Rocky was fantastic. He was responsive, transparent and did a great job with my plumbing. He even caught something that is going to be a long-term issue that no one else caught. I will be using him again for my next plumbing project. Thanks, Rocky!
rocky pipe repairsrocky pipe repairs
Kay S.
Brooklyn Plumbing did a terrific job repairing our toilet flush mechanism. A previous plumber went off to "buy a part" and didn't come back. Ishmael checked it out, bought the part, and fixed it that afternoon. He was pleasant and professional and I look forward to engaging Brooklyn Plumbing in the future.
Borough plumbing & DrainBorough plumbing & Drain
Alvin P.
Dwight from Andy's Plumbing was great! He came over right away to remove a clog, literally within 30 mins of calling him and was done shortly after that! He was courteous and really took the time to explain what the issues were, which I appreciated. Will use Andy's plumbing again!
Andy's Plumbing & Drain ServiceAndy's Plumbing & Drain Service
Steven H.
A pleasure to work with. If you need heating and plumbing work you can’t go wrong if you use Ibrahym!
Ibrahym Plumbing and Heating ServiceIbrahym Plumbing and Heating Service
Allan S.
Mr. Morton was very communicative and responsive to my plumbing problem. I will definitely use his services again.
William MortonWilliam Morton
Bevon T.
Ira fix the leaking pipe with precision and perfection! I will certainly use him moving forward for my plumbing needs.
Top Performance PlumbingTop Performance Plumbing
Jenny A.
Father and son plumbing was awesome and completed the job successfully! Professional, kind and very reasonable rates I highly recommend using them!
F & S Plumbing and Heating and CoolingF & S Plumbing and Heating and Cooling
Shauna H.
Mr.Harwood is very professional prompt and answers all questions before agreeing to a job. I highly recommend hiring him for all plumbing repairs.
Harwood PlumbingHarwood Plumbing
Amy f.
This is the best plumbing company in Brooklyn area. They respond to you very timely and they are committed to their work. Their prices are very reasonable too. I will definitely recommend them.
iR Plumbing (service, repairs & maintenance)iR Plumbing (service, repairs & maintenance)
Miles L.
Clirim was on-time, professional and knowledgeable. He explained his solution to my kitchen leak thoroughly. I would definitely hire him again for plumbing!
Clirim HajdarmatajClirim Hajdarmataj
Rasa M.
Knowledgeable, efficient, and great value. Edward was able to address the plumbing issues in our 1827 4-story antique house and fix them. Highly recommended.
Celtic Piping and HeatingCeltic Piping and Heating
Tom N.
Eddie was great. Responded immediately and scheduled the repair. He was in and out within a hour. I’ll hire him again if I have another plumbing issue.
Celtic Piping and HeatingCeltic Piping and Heating
Tareq M.
I needed some plumbing repairs and James both showed up on time and went out of his way to find the repair parts that I needed. Highly recommend.
James mechanicalJames mechanical
Claudia Z.
Eddie was terrific on every level. Will definitely use his plumbing services again! He tackled a sink issue, a shower head and a faucet problem and resolved all of them.
Celtic Piping and HeatingCeltic Piping and Heating
Thumbtack Customer
Changed 4 radiator valves, got our bathroom radiator working again, and prepped the boiler for the winter. Great work! We will call on him for other plumbing needs in the future.
William MortonWilliam Morton
Cheryl f.
Dwight arrived on time and was excellent in fixing the issue. He was extremely professional and was very responsive to my questions. The cost was reasonable. I will definitely use Andy’s plumbing again. Highly recommended.
Andy's Plumbing & Drain ServiceAndy's Plumbing & Drain Service
Alan P.
HIGHLY RECOMMEND! Manny was very communicative and quick with his responses. He took care of us and his work is exceptional. They will definitely be our go-to Plumbing and Heating contractor moving forward.
F & S Plumbing and Heating and CoolingF & S Plumbing and Heating and Cooling
Antoine D.
Theses guys are the " Main " choice for anyone looking for a quick response & quality work for a great price. I would definitely use MAIN again for any plumbing problem that might occur.
Main Mechanical Ny , IncMain Mechanical Ny , Inc
Selena J.
Celtic Plumbing did a great job with our pipe replacement. They were prompt and super professional . Will definitely keep them in my phone book for any future projects . Thanks again!
Celtic Piping and HeatingCeltic Piping and Heating
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