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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

Is it worth it to hire a roofer?

There are several reasons why it’s worth it to hire a professional roofer instead of attempting it yourself. The first is safety. Roofing is inherently dangerous, as a fall from a roof could seriously injure or kill you. Roofers have specialized equipment and training to help prevent accidents.  

Next is experience. Roofers know how to spot problems (leaks, missing shingles, moss or mold growth, etc.)  in your roof that could potentially save you from costly repairs down the road. 

And finally, roofers save you time by getting the job done quickly and with a high degree of quality.

How long does a roof last?

A roof’s lifespan depends on two major factors: the material and how well the roof was installed. Assuming that the roof is installed properly, here’s how long different roofing materials should last:

  • Asphalt shingle roof: 20 years
  • Metal roof: 50 years
  • Slate roof: 100+ years (lifetime)
  • Clay roof: Lifetime
  • Concrete roof: Lifetime
  • Copper roof: Lifetime

Contact the best roofers near you to get free estimates and start planning your roofing project today.

What is the best roofing material?

The best roofing material for your home will depend on your budget and what you’re looking for. If you want a roof that has longevity, consider the following: 

Asphalt Roof

Lasts 20 years

$5 per square foot

Metal Roof

Last 50 years

$10-$18 per square foot 

Clay Roof

Last a lifetime

$15-$20 per square foot (for terracotta)

$20 per square foot (for Spanish clay tile)

Concrete Roof

Last a lifetime

$10 per square foot

Slate Roof

Last a lifetime

$10-$75 per square foot

Sources: The Spruce, NAHB

Contact the best roofers near you to get started on your roofing project today.

Does adding a new roof increase a home’s value?

Home sellers who add new roofing to their homes recover as much as 107% of its value, according to the Remodeling Impact report. If you’re thinking about selling your home, consult with your realtor or a real estate expert to find out which repairs you should prioritize before you put your home on the market. 

If replacing or fixing your roof is on your to-do list, contact the best roofers near you to receive free estimates.

How do you know when you need a new roof?

Some of the signs that indicate you need a new roof include cupping, warping and peeling asphalt shingles, as well as cracks on certain shingles. Other warning signs may include:

  • Leakage
  • Exposed nails 
  • Missing granules
  • Droopy, sagging roof
  • Moss, mold or fungi growth 

A metal roof may need to be replaced when it grows rusty and begins leaking. Tile roofs made of clay, slate or concrete need repairs when cracked. Cleaning and inspecting the roof regularly can help prevent major damage from occurring. 

Contact the best roofers near you to inspect, repair or replace your roof.

Does a roofer need to enter my home?

Generally, a roofer will likely not need to enter your home. The bulk of the work takes place on and around the edges of the roof, where roofing material meets either dormer walls or other structures. So, there is usually no need for person-to-person contact. However, there might be some cases where a roofer needs to enter your home, perhaps to inspect damage or access electrical outlets.

You can take care of any consultation calls using video chats, photos and emails, and payment should take place on virtual platforms. Put together a strategy with any local roofing professionals you contact.

What’s the best way to set up a consultation or an appointment with a roofer during the COVID-19 pandemic?

Because social distancing is important during the COVID-19 pandemic, it’s recommended that you message roofers after narrowing down your choices through an online search of local roofers near you.

Ask if the roofer is willing to conduct an assessment via video chat rather than a traditional site inspection. Additionally, strategize on what other steps you can collectively take to make sure you’re following guidelines on social distancing during this time, including conducting a virtual payment.

Can I use digital payments to pay for roof installation, replacement or repair?

Digital payment platforms are common among roofers, roof repair companies and other services. The COVID-19 pandemic will likely cause more service providers to adopt platforms like PayPal, Zelle, Google Pay, Square Cash, Venmo and others instead of cash or check to decrease the risk of transmission.

You can typically find out whether roofers accept digital payments on their online profiles, and you should confirm this information with them during a consultation call.

How can I find out if a roofer is considered an essential COVID-19 service provider?

To find out whether a roofer is an essential service provider during the COVID-19 pandemic, start by visiting your state or city’s government website. Local governments are providing up-to-date information for residents during this time.

A national guideline is available on CISA’s website, Identifying Critical Infrastructure During COVID-19. This page addresses 16 different categories of essential infrastructure sectors, but note that not all jurisdictions follow CISA’s definitions of critical infrastructure.  

Do roofers offer remote or virtual services?

To find out the degree to which a roofing service can operate remotely, it’s best to contact local roofers and roofing repair specialists near you.

See if they will schedule a video call so that you can show them the project and get an idea of the cost. This will also allow them to give you recommendations on the type of roofing material, and the best time of year to do the project. You might also be able to book a roof installation or repair service far out in advance.

Reviews for Ashburn roofing professionals
Roma H.
I had a great experience with 3 D Roofing. Hunter was remarkable in seeing that everything got taken care of and my new roof looks beautiful. I will be recommending 3-D Roofing to everyone.
3D ROOFING LLC3D ROOFING LLC
Bruce C.
Roof still leaks
JWF RoofingJWF Roofing
Elizabeth W.
Brooklyn Roofing was great!
Brooklyn Roofing LLCBrooklyn Roofing LLC
Blake V.
SF Roofing did an amazing job with our full roof replacement and addition. Rubin was very helpful, knowledgeable and attentive. We were booked a few weeks out however, due to the rainstorm they were able to fit us in ahead of schedule and complete our project! I would recommend SF Roofing to anyone looking for a roofing company.
SF RoofingSF Roofing
Kathy j.
Such a great job! Came right away and fixed not only my roof but the neighbors roof as well! Very friendly and honest, so appreciative!
Awm roofingAwm roofing
Leah L.
What a FANTASTIC experience we had with Jim of JWF Roofing! Excellent communication via Thumbtack, came out the next day as discussed to give an estimate (very fair price), returned after 1 day to complete the job. WOW! Work was completed as promised and in a timely manner. Jim is fair, honest, kind and extremely professional. JWF Roofing will be our "go to" roofing company should we ever need roof repair again! Thanks Jim!
JWF RoofingJWF Roofing
Thumbtack Customer
Replaced garage roof. Great job, fair price.
Sunset Roofing 42Sunset Roofing 42
Ben K.
Did an excellent job on our flat roof on short notice!
Levy B LLC Spray Foam RoofingLevy B LLC Spray Foam Roofing
Wayne K.
Great job cleaning and resealing the roof of my commercial office building!
JWF RoofingJWF Roofing
Mitchell D.
Alex and his team were responsive, honest and provided good work. The team was easy to talk to and work with and ultimately wanted me as the customer to be happy. they completed a partial roof repair as half of the roof was fixed by a prior owner while the other half was at the end of its life. I appreciated the forthrightness and the work that was completed. I would recommend AWM Roofing for your next project.
Awm roofingAwm roofing
Kurt K.
Very quick to start the roofing project, finished in 2 days and the roof held up to 2 straight days of hard monsoon the day after install. Pricing was FANTASTIC and the quality was equally great. Will use again on the next flip house!
Phoenix Roofing and RemodelingPhoenix Roofing and Remodeling
Ric K.
Mario was prompt, efficient, and professional. Would recommend to anyone needing a roofing pro
Mario De León.Mario De León.
Nancy M.
I will hire them again, should I have further roofing issues.
Gastelum & Sons Roofing co.Gastelum & Sons Roofing co.
Christine c.
Thank You Allstare for fixing my patio roof after the storms and for maintaining the roof… I appreciate how fast you got things done, the quick estimate and fair pricing. I will use you guys again. Christine
Allstare improvement roofing 6026771087Allstare improvement roofing 6026771087
Lisa D.
I used Zobec to complete some roof repairs and was very satisfied with the service and the professionalism.
Zobec Construction & Roofing ServicesZobec Construction & Roofing Services
Thumbtack Customer
Roof leak repair. Diamond Seal owner stayed on the job until leak was fixed.
Diamond Seal Roof SystemsDiamond Seal Roof Systems
Ashley B.
Gastelum and Sons is the company to use! Their prices are fair and they came out quickly to look at our roof on the house we just purchased to make sure everything was covered. They fixed things perfectly and went over everything they did. We will for sure use them for all our roofing needs!
Gastelum & Sons Roofing co.Gastelum & Sons Roofing co.
Aman R.
When I was looking for the roof repair caused by roof leak due to recent rains in AZ, Jason provided the immediate response for my request in Thumbtack. He gave all the information I needed to take the best decision for the roof repairs as there are many to understand such as roof type, underlayment, bird stop, drip edge, pipe jacks, and finally the wood. The estimation was meaningful and economical. In two weeks from the quote acceptance, the required materials were delivered and the actual job (2 layer underlayment, installation of Birdstop, Dripgate, and replace the wood at the leak source and finally replacing the broken concrete tiles) was performed in two business days. Throughout the work, Jason was very professional in his communication and delivers what I was looking for. If you are in the market looking for roof repairs/underlayment, I highly recommend contacting Jason at Clarity Construction Group I’m due you would not regret your decision.
Clarity Construction GroupClarity Construction Group
Sabrina M.
Jim from JWF was amazing to work with.. He was able to come out on Friday and go on our roof to assess the repair with a significant savings from what prices I was receiving. He came out himself Monday to repair roof. He is professional , kind and will be our roofer from this day forward.
JWF RoofingJWF Roofing
Miranda A.
Well, I haven't been UP on the roof, but they came, they came quickly, they were great to deal with - friendly and professional - and I will definitely call them again. Only thing I would mention is that the householder should move away any plant pots around the house before the roof gets cleaned.
JWF RoofingJWF Roofing
Hadley L.
Ruben & his team were very helpful in helping repair my roof. I appreciated their hard work.
SF RoofingSF Roofing
Thumbtack Customer
Outstanding company would be the best way to describe Phoenix Roofing and Remodeling. The owner Jack Core had attention to what was needed to be done on my patio roof. He and his team delivered a quality job on time and no cost overruns. I would highly recommend Jack's company to my friends and family...
Phoenix Roofing and RemodelingPhoenix Roofing and Remodeling
Robert O.
The SF Roofing team was top notch in every respect. They arrived when they said would, and they addressed every one of our questions thoroughly, putting our minds at ease in all respects. Value was high: the owner himself examined the entire roof carefully and found damaged sections under and near the air conditioner. He gave a good price to repair them, and responded quickly to all questions and phone calls. There was no need for an entirely new roof (which a different company recommended, at a hefty price.) The workers arrived on time, carefully cleaned the work area when they finished, and swept the ground for stray roofing nails with a magnet. Quality of the repair is excellent; they went the extra mile every step of the way. Very highly recommended. We would definitely use them again.
SF RoofingSF Roofing
Steve p.
Very impressive from start to finish. Went above and beyond in resolving our roof issues I would highly recommend. A+
JWF RoofingJWF Roofing
Safina G.
We had a great experience with AWM. They provided consultation, pricing and fixed the roof within 3 days. Now that’s a great experience!
Awm roofingAwm roofing
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