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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

Is it worth it to hire a roofer?

There are several reasons why it’s worth it to hire a professional roofer instead of attempting it yourself. The first is safety. Roofing is inherently dangerous, as a fall from a roof could seriously injure or kill you. Roofers have specialized equipment and training to help prevent accidents.  

Next is experience. Roofers know how to spot problems (leaks, missing shingles, moss or mold growth, etc.)  in your roof that could potentially save you from costly repairs down the road. 

And finally, roofers save you time by getting the job done quickly and with a high degree of quality.

How long does a roof last?

A roof’s lifespan depends on two major factors: the material and how well the roof was installed. Assuming that the roof is installed properly, here’s how long different roofing materials should last:

  • Asphalt shingle roof: 20 years
  • Metal roof: 50 years
  • Slate roof: 100+ years (lifetime)
  • Clay roof: Lifetime
  • Concrete roof: Lifetime
  • Copper roof: Lifetime

Contact the best roofers near you to get free estimates and start planning your roofing project today.

What is the best roofing material?

The best roofing material for your home will depend on your budget and what you’re looking for. If you want a roof that has longevity, consider the following: 

Asphalt Roof

Lasts 20 years

$5 per square foot

Metal Roof

Last 50 years

$10-$18 per square foot 

Clay Roof

Last a lifetime

$15-$20 per square foot (for terracotta)

$20 per square foot (for Spanish clay tile)

Concrete Roof

Last a lifetime

$10 per square foot

Slate Roof

Last a lifetime

$10-$75 per square foot

Sources: The Spruce, NAHB

Contact the best roofers near you to get started on your roofing project today.

Does adding a new roof increase a home’s value?

Home sellers who add new roofing to their homes recover as much as 107% of its value, according to the Remodeling Impact report. If you’re thinking about selling your home, consult with your realtor or a real estate expert to find out which repairs you should prioritize before you put your home on the market. 

If replacing or fixing your roof is on your to-do list, contact the best roofers near you to receive free estimates.

How do you know when you need a new roof?

Some of the signs that indicate you need a new roof include cupping, warping and peeling asphalt shingles, as well as cracks on certain shingles. Other warning signs may include:

  • Leakage
  • Exposed nails 
  • Missing granules
  • Droopy, sagging roof
  • Moss, mold or fungi growth 

A metal roof may need to be replaced when it grows rusty and begins leaking. Tile roofs made of clay, slate or concrete need repairs when cracked. Cleaning and inspecting the roof regularly can help prevent major damage from occurring. 

Contact the best roofers near you to inspect, repair or replace your roof.

Does a roofer need to enter my home?

Generally, a roofer will likely not need to enter your home. The bulk of the work takes place on and around the edges of the roof, where roofing material meets either dormer walls or other structures. So, there is usually no need for person-to-person contact. However, there might be some cases where a roofer needs to enter your home, perhaps to inspect damage or access electrical outlets.

You can take care of any consultation calls using video chats, photos and emails, and payment should take place on virtual platforms. Put together a strategy with any local roofing professionals you contact.

What’s the best way to set up a consultation or an appointment with a roofer during the COVID-19 pandemic?

Because social distancing is important during the COVID-19 pandemic, it’s recommended that you message roofers after narrowing down your choices through an online search of local roofers near you.

Ask if the roofer is willing to conduct an assessment via video chat rather than a traditional site inspection. Additionally, strategize on what other steps you can collectively take to make sure you’re following guidelines on social distancing during this time, including conducting a virtual payment.

Can I use digital payments to pay for roof installation, replacement or repair?

Digital payment platforms are common among roofers, roof repair companies and other services. The COVID-19 pandemic will likely cause more service providers to adopt platforms like PayPal, Zelle, Google Pay, Square Cash, Venmo and others instead of cash or check to decrease the risk of transmission.

You can typically find out whether roofers accept digital payments on their online profiles, and you should confirm this information with them during a consultation call.

How can I find out if a roofer is considered an essential COVID-19 service provider?

To find out whether a roofer is an essential service provider during the COVID-19 pandemic, start by visiting your state or city’s government website. Local governments are providing up-to-date information for residents during this time.

A national guideline is available on CISA’s website, Identifying Critical Infrastructure During COVID-19. This page addresses 16 different categories of essential infrastructure sectors, but note that not all jurisdictions follow CISA’s definitions of critical infrastructure.  

Do roofers offer remote or virtual services?

To find out the degree to which a roofing service can operate remotely, it’s best to contact local roofers and roofing repair specialists near you.

See if they will schedule a video call so that you can show them the project and get an idea of the cost. This will also allow them to give you recommendations on the type of roofing material, and the best time of year to do the project. You might also be able to book a roof installation or repair service far out in advance.

Reviews for Ashburn roofing professionals
John A.
When selling our house, our home inspector called out some roof tiles that were broken and missing bird blocks. Matt was able to come out to inspect our roof and provide us a reasonable price for the repairs. Once the materials were in, Matt was able to get out and complete the work in a timely manner. We will reach out to Matt for any future roof repairs.
VetWorxVetWorx
Bill P.
Matt, Done and Zach did a great job. Matt made sure everything was completed to my satisfaction. Any other issues with my roof, I will be calling Vetworx.
VetWorxVetWorx
Sheldon N.
George and his crew did a great job. Showed up when they said they would and had it done on time. I had a fair amount of roof deck damage and they did a nice job repairing that as well for a reasonable fee. Would definitely recommend them to anyone I know.
McLeod Roof RepairsMcLeod Roof Repairs
Champin C.
Dale showed up promptly to make the assessment, and although there were some slight hiccups in the follow up communication, his guy showed up promptly the following morning after signing the work order! Their price was fair and they were quick to respond and completing the work. I would hire them again and recommend them to anyone in need of roof repairs.
Fix Right Roof RepairFix Right Roof Repair
Thumbtack Customer
Met with Steve Box this morning and his crew and they shortly began to do my roof repairs. They were finished within 4 hours and then showed me their work. Besides fixing the main leak they also identified other possible leaks and repaired them. The true test comes after the next rain to verify that it's no longer leaking. But if it is then Steve will stand by his work for two years. At this point I'm pretty pleased as the work they did came at what seemed like a fair price.
Box Construction, Inc.Box Construction, Inc.
Thumbtack Customer
We had a leak in the master bedroom and needed it patched before the last storms. I was impressed with how quickly Phil responded and was able to help us out with our roof. He patched the leak and assessed how many broken tiles needed replacement. Unfortunately the patch wasn't in the right area and the leak grew worse with the rain. I've been trying to contact Phil for the past two weeks to schedule the tile replacement and also to have him come out and look at the leak. After a number of phone calls, voicemails and texts I finally was able to reach him through a Thumbtack message. He called immediately and said he would touch base with me later that evening to schedule and appointment. It's been two days and still haven't heard from him.
Sunny Vibes R&MSunny Vibes R&M
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