A commercial HVAC contractor in Charlotte, NC

Find a commercial HVAC contractor near Charlotte, NC

71 near you

Find a commercial HVAC contractor near Charlotte, NC

71 near you

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Zip code
10. Heavens Best Services
5.0
from 3 reviews
5.0
(3)
5.0 (3)
  • 33 years in business
  • 2 hires on Thumbtack
  • Serves Charlotte, NC
"Heaven's Best Service Group has been servicing Lincoln County NC and Catawba Co NC for the past 5 years. We are a husband and wife owner team that live and have facilities in both counties. Our business is based on Customer Satisfaction. We care about all of our customers and focus on building a business relationship versus a one-time service. By paying attention to customer's needs and concerns rather than just making a sale you get a better job of cleaning and we get a long term customer. Everyone wins! By paying attention to every small detail we catch little things that often get missed. Another win - win. This is so rare that customers love it and we get more referrals. Our business has grown on "word of mouth" referrals and our customer's reviews. Every day we focus on this quality and pride of workmanship and instill it in all our employees. We service both residential and commercial business. At Heaven's Best we take care of your home cleaning needs. We have a broad service offering: Carpet and Upholstery cleaning, Hardwood floor cleaning and polishing, Tile and Grout cleaning and sealing, Marble polishing, Oriental and Area rug cleaning, Air duct and Dryer vent cleaning. Because we take pride in our work we have won a number of awards over the past years. President's award, and Customer Satisfaction awards from our franchisor, Angie's List award (5 years) from our customers, and an A rating from the Better Business Bureau. We are a green based company and would be happy to discuss our "Safe for Children and Pets" products. Because we are a small business, Both Donna and Frank answer the phone when you call. They both roll up their sleeve and go on appoints every day. They focus on training their employees both on and off the job to insure they do it right the first time. Our biggest satisfaction is when we exceed our customers expectations."

Q & A

Answers to commonly asked questions from the experts on Thumbtack.

How often should you get your air ducts cleaned?

How often you should clean your air ducts depends on your situation. If you or someone in the home has asthma or is acutely allergic to certain airborne materials or pollen, regular duct cleaning may be helpful. The Environmental Protection Agency doesn’t have an official position on the necessity of air duct cleaning unless the ducts have been contaminated by rodents, insects or mold, or you are aware of particles blowing out through the vents. The EPA recommends you have your air ducts cleaned on an as-needed basis. The National Air Duct Cleaners Association (NADCA) suggests having air ducts cleaned every three to five years.

Be cautious with companies that offer “whole house air duct cleaning,” urges the NADCA. The company may be using unscrupulous tactics to upsell you once they get started. Before any work begins, always clarify in writing what the job entails and what the cost will be. To protect yourself against fraud, read customer reviews and verify that your HVAC cleaning service has applicable licenses and certifications.

Who fixes furnaces?

If your furnace needs to be repaired, you’ll want to find a qualified heating, ventilating and air conditioning (HVAC) repair technician. Each state has its own licensing requirements; some require all HVAC technicians to have an HVAC license, while others only require someone operating an HVAC service and installation company with employees to hold a contractor’s license. For example, in Alabama, the Alabama Board of Heating Air Conditioning, and Refrigeration Contractors regulates licensing, while in Kansas there is no state regulatory body and HVAC licensing can vary by region. For simple furnace repairs like changing out a filter, a trusted handyman can probably handle the job, but a trained professional should be hired for tasks like replacing a gas valve, installing a new inducer fan motor or other critical furnace repair jobs that involve dealing with gas leaks or other dangerous conditions. For more, check out our tips for smart hiring on Thumbtack.

Do you need to clean your air ducts?

Air duct cleaning is done by heating, ventilation and air conditioning (HVAC) professionals. The pros use industrial-strength, truck-mounted vacuums and powerful brushes and hoses to clean inside the metal ducts that make up your forced air heating and cooling system. The Environmental Protection Agency recommends duct cleaning if there is “substantial visible mold growth inside hard surface ducts, ducts that are infested with vermin such as rodents or insects, or ducts that are clogged with excessive amounts of dust and debris and/or particles are actually released into the home from your supply registers.”

You should also have air ducts cleaned after recent water contamination or water damage to prevent mold; after renovations or remodeling to ensure debris and dust didn’t settle in the vents and ducts; if you are having problems with allergies or asthma; or when you are moving into a newly purchased home, especially if the previous owners smoked or had pets. The National Air Duct Cleaners Association (NADCA) recommends getting your air ducts cleaned every three to five years, or every two to three years in regions where homeowners use their air conditioning and heater for many months of the year, while the EPA suggests homeowners have duct cleaning done as needed.

What is an HVAC system?

The letters in HVAC stand for heating, ventilation and air conditioning. An HVAC system enables you to regulate your home or building’s internal temperature (thermal control) for comfortable living and working. You can bring heat levels down in the summer and up in the winter, keeping your home or office livable year-round. HVAC systems can also help with humidity levels and regulate indoor air quality in a home or office. There are many types of HVAC systems and technologies available.

Many homes have a forced-air HVAC system. Both the heating and the central air conditioning units share a ductwork system where they either push in or pull out warm or cooled air. There are also heating and cooling systems that don’t require ductwork — such as ductless mini-splits — but work on the same principles of heat exchange. The national average to hire an HVAC specialist is $2,920-$3,670, with costs varying depending on the work you need done and the equipment you are installing.

How long does it take to get your ducts cleaned?

The amount of time air duct cleaning takes can depend on how extensive your duct system is, how old your air ducts are, and whether they have ever been cleaned. On average, expect a standard size home (between 2,000 and 3,000 square feet) to take 2-5 hours for one to two technicians to clean. Here are the proper protocol and equipment you should expect from a professional duct cleaning service, as recommended by the Environmental Protection Agency:

  • All doors and access ports opened to ensure the entire duct system is inspected and cleaned.
  • Thorough system inspection prior to cleaning to identify possible asbestos-containing materials. If asbestos is present, specially trained and equipped contractors must do the removal.
  • Use of approved vacuum equipment that exhausts particles outside of your house. If the vacuum exhausts inside your home, it must be HEPA equipment.
  • Furnishings and carpet covered and protected.
  • Soft-bristled brushes only on fiberglass duct board and sheet metal ducts internally lined with fiberglass.
  • Ductwork properly protected.
  • Adherence to guidelines and practices set down by the National Air Duct Cleaners Association.
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