I'm new to the area and searched reviews online to find a good computer repair service that wouldn't cost me a fortune. I'm so glad I went with Credo because the service I received was above and beyond what I expected. My computer had virus protection but was hit with a bad virus that got through somehow and ended up shutting it down completely. I couldn't even get into safe mode, and was one step away from having to buy a new computer. Eric removed the hard drive, scanned it, removed the virus, saved all my data and restored it to "good-as-new" condition (that's the simple version of everything he did!). In addition he installed better virus protection, created back-up discs, and gave me a nice folder to keep everything in. I was ecstatic about not having to buy a new computer, but for some reason my wireless printer wouldn't work once I got the computer back. When I called Eric about it he immediately accessed my computer remotely, fixed the drivers and got my printer working again. It was personal service unlike any I've seen from a computer repair shop and if I ever have any more computer issues Eric will be the first person I call. I highly recommend him.