My HP notebook computer was seriously overheating, to the point that it started shutting itself down when it got too hot. I knew enough about my computer to guess that this was the extent of the problem. I did a bit of research, figured out that my fan was probably caked with dust, and decided that I didn't want to try to open up my notebook to clean it.
I did a search on "best computer repair vancouver wa" and clicked a few links. I clicked on one that started asking me a bunch of questions right off the bat, and I proceeded to answer them. Before I knew what was happening, I was told that I'd be getting some responses to my request, and I discovered Thumbtack for the first time! Not only that, within five minutes I had received TWO offers to help me fix my computer.
Ron Billings offered an immediate quote to do the work, as a project fee instead of a per-hour fee, and said he could do it "today" (which was Saturday) and that he could pick up and deliver. The other fellow who responded said that he charges $45 per hour, would need to evaluate the situation to determine just what the problem is and it would take 30 minutes to an hour to make that determination. He also didn't say anything about onsite vs. pickup or when he might be able to work on my computer. Since I was strongly certain that I already knew what the problem was, I went with Ron.
I also read a few reviews for Ron -- he's got 160 of 'em! -- and that helped me decide to go with him, too. He also states in his profile that he doesn't believe in per-hour fees, which I strongly agree with. I have the same philosophy with the services I offer.
I had TWO different social engagements that day, and despite that, Ron was able to pick up my computer before the first one and take it to his lab, clean up my computer both of dust AND some sneaky virus files, and bring it back in perfect working order a few hours later before I had to leave for my second event! And the fee was exactly what he originally quoted, which was very reasonable.
Not only that, Ron has a great sense of humor, and he gave me several additional tips that will definitely help me keep my computer functioning well for a long time to come. I NEVER expected that I'd be able to get my computer fixed within just a few hours, on a very hectic SATURDAY, at a very reasonable price that didn't change from the original quote, and have it picked up and delievered as well! An overall EXCELLENT experience!
I highly recommend Ron Billings of PC-Triage.