I had two tubs in adjacent bathrooms with faulty faucets, which leaked and were very hard to open and close. Two prior plumbers had tried to fix this, neither had done it well. The second had said I needed to replace the entire assemblies.
Also I had noticed a leak from the upstairs neighbor which seemed to be from his tub drain. The same plumber had said he would have to replace the entire tub drain assembly. Also they would have had to break the tile and I would have had to find someone else to do the new tile work.
Manuel gave me a good quote, he had good reviews, and he could do both the plumbing and the tile, so I decided to try him out. I could not be happier!
First, he told me he had to come out for a quote, and he came at the exact time he said he would (that's a first for any contractor in my experience).
He gave me a reasonable quote, and was able to start the two-day project only a few days later. He came as promised on a Friday and Saturday. After carefully cutting the tile out of the wall in the first bathroom, he started to explore the situation and soon realized that there was no real need to replace the entire assembly, but instead suggested replacing all the gaskets, and in some cases replace the bodies of individual faucets when they were in bad shape. He said there really had been no reason to cut a hole in the wall, but at least we got to check inside to make sure there were no other problems.
He also cut into the ceiling and found where my neighbor's tub was leaking.
In the end because he did not need to do as much work he ended up fixing both sets of tub faucets AND the upstairs leak for slightly less than he had quoted me for the tubs alone. And he was able to put the original tile back - you'd never know it had been taken out.
The next time I need anything done, I will be calling Manuel for sure!