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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

Is it worth it to hire a roofer?

There are several reasons why it’s worth it to hire a professional roofer instead of attempting it yourself. The first is safety. Roofing is inherently dangerous, as a fall from a roof could seriously injure or kill you. Roofers have specialized equipment and training to help prevent accidents.  

Next is experience. Roofers know how to spot problems (leaks, missing shingles, moss or mold growth, etc.)  in your roof that could potentially save you from costly repairs down the road. 

And finally, roofers save you time by getting the job done quickly and with a high degree of quality.

How long does a roof last?

A roof’s lifespan depends on two major factors: the material and how well the roof was installed. Assuming that the roof is installed properly, here’s how long different roofing materials should last:

  • Asphalt shingle roof: 20 years
  • Metal roof: 50 years
  • Slate roof: 100+ years (lifetime)
  • Clay roof: Lifetime
  • Concrete roof: Lifetime
  • Copper roof: Lifetime

Contact the best roofers near you to get free estimates and start planning your roofing project today.

What is the best roofing material?

The best roofing material for your home will depend on your budget and what you’re looking for. If you want a roof that has longevity, consider the following: 

Asphalt Roof

Lasts 20 years

$5 per square foot

Metal Roof

Last 50 years

$10-$18 per square foot 

Clay Roof

Last a lifetime

$15-$20 per square foot (for terracotta)

$20 per square foot (for Spanish clay tile)

Concrete Roof

Last a lifetime

$10 per square foot

Slate Roof

Last a lifetime

$10-$75 per square foot

Sources: The Spruce, NAHB

Contact the best roofers near you to get started on your roofing project today.

Does adding a new roof increase a home’s value?

Home sellers who add new roofing to their homes recover as much as 107% of its value, according to the Remodeling Impact report. If you’re thinking about selling your home, consult with your realtor or a real estate expert to find out which repairs you should prioritize before you put your home on the market. 

If replacing or fixing your roof is on your to-do list, contact the best roofers near you to receive free estimates.

How do you know when you need a new roof?

Some of the signs that indicate you need a new roof include cupping, warping and peeling asphalt shingles, as well as cracks on certain shingles. Other warning signs may include:

  • Leakage
  • Exposed nails 
  • Missing granules
  • Droopy, sagging roof
  • Moss, mold or fungi growth 

A metal roof may need to be replaced when it grows rusty and begins leaking. Tile roofs made of clay, slate or concrete need repairs when cracked. Cleaning and inspecting the roof regularly can help prevent major damage from occurring. 

Contact the best roofers near you to inspect, repair or replace your roof.

Does a roofer need to enter my home?

Generally, a roofer will likely not need to enter your home. The bulk of the work takes place on and around the edges of the roof, where roofing material meets either dormer walls or other structures. So, there is usually no need for person-to-person contact. However, there might be some cases where a roofer needs to enter your home, perhaps to inspect damage or access electrical outlets.

You can take care of any consultation calls using video chats, photos and emails, and payment should take place on virtual platforms. Put together a strategy with any local roofing professionals you contact.

What’s the best way to set up a consultation or an appointment with a roofer during the COVID-19 pandemic?

Because social distancing is important during the COVID-19 pandemic, it’s recommended that you message roofers after narrowing down your choices through an online search of local roofers near you.

Ask if the roofer is willing to conduct an assessment via video chat rather than a traditional site inspection. Additionally, strategize on what other steps you can collectively take to make sure you’re following guidelines on social distancing during this time, including conducting a virtual payment.

Can I use digital payments to pay for roof installation, replacement or repair?

Digital payment platforms are common among roofers, roof repair companies and other services. The COVID-19 pandemic will likely cause more service providers to adopt platforms like PayPal, Zelle, Google Pay, Square Cash, Venmo and others instead of cash or check to decrease the risk of transmission.

You can typically find out whether roofers accept digital payments on their online profiles, and you should confirm this information with them during a consultation call.

How can I find out if a roofer is considered an essential COVID-19 service provider?

To find out whether a roofer is an essential service provider during the COVID-19 pandemic, start by visiting your state or city’s government website. Local governments are providing up-to-date information for residents during this time.

A national guideline is available on CISA’s website, Identifying Critical Infrastructure During COVID-19. This page addresses 16 different categories of essential infrastructure sectors, but note that not all jurisdictions follow CISA’s definitions of critical infrastructure.  

Do roofers offer remote or virtual services?

To find out the degree to which a roofing service can operate remotely, it’s best to contact local roofers and roofing repair specialists near you.

See if they will schedule a video call so that you can show them the project and get an idea of the cost. This will also allow them to give you recommendations on the type of roofing material, and the best time of year to do the project. You might also be able to book a roof installation or repair service far out in advance.

Reviews for Ashburn roofing professionals
Thumbtack Customer
No call no show for two appointments for roofing job
Bay To Bay Roofing, LLCBay To Bay Roofing, LLC
Cynthia P.
After several challenges, this contractor met the challenge and completed our roof. Our roof looks beautiful and we are happy to share any further comments with individuals upon request.
Good2Go Roofing and Construction LLCGood2Go Roofing and Construction LLC
Ryan H.
They did an amazing job on the roof of our new home. We knew the roof had issues and needed replaced immediately. They got us in quickly and we’re finished in record time. Our roof was approximately 3900 sq ft with a lot of water damage. They kept us informed throughout the entire process, the crew was very nice and cleaned up throughly. I would definitely recommend this company.
Good2Go Roofing and Construction LLCGood2Go Roofing and Construction LLC
Jared P.
Good job repairing broken tiles on my roof and adding some leak protection.
Castle Roofing & ConstructionCastle Roofing & Construction
Al C.
Really great job guys, Thankyou! You will definitely be first on our list when we need a replacement roof.
A.B.T. Roofing & Restoration, LLCA.B.T. Roofing & Restoration, LLC
Cathy M.
Brian was great with explaining everything we needed done. Kenny and his crew worked three days in a row with hardly any breaks. Cleaned constantly throughout the day and before they went home double check all around the house and drive way for nails. Roof looks wonder. Deanne in the office is lovely. Thank you all. We highly recommend Castle Roofing.
Castle Roofing & ConstructionCastle Roofing & Construction
Mike A.
Tim and crew did a leak repair and roof maintenance job on my roof. Although too early to assess the quality, the promptness, attention to details and work ethics were evident. The work comes with a two year warranty and I have no doubt they will honor it. The office manager, Ariel was polite, responsive and courteous during the quote/scheduling/payment process. I will surely call on Blake Co in the future and recommend them to family and friends
Blake Co RoofingBlake Co Roofing
Daniel G.
I just got a new roof on my small cottage in Clearwater. I was replacing an old roof that needed a fair amount of repair. Beams did a great job. Gary is a true pro who knows his stuff. He is responsive, courteous and very knowledgeable. He did what he said he was going to do- on time and of great quality. You’ll always get a return call promptly. I would use Beams and Gary again without hesitation. It was a pleasure dealing with them.
American Roofing & MetalAmerican Roofing & Metal
Barbara H.
Hello. I contacted company for general information if I were to purchase a home and need a new roof. Unfortunately, this company needs to be "on-site". For me, this did not help me. I really don't know what a new roof costs. So thankfully another company tried to give a general idea. I realize one has to be on site. Now a days people work from computers and are able to pull things from satellite and such. If home works out I will have to see if rates are competitive.
Expert RoofersExpert Roofers
Paul M.
Rainy season is very busy for any roofer as everyone finds out they have a leak during this time. I contacted Kavin based on his good reviews. We are going on our third try of fixing an issue but so-far Kavin has made the time to come out and try again. He has many years of experience in roofing and educated me on some things that I never knew could be possible issues. I'm looking towards beating this roof issue so I can move onto other projects around the house.
Kavin’s roof worksKavin’s roof works
Karen G.
We couldn’t be happier to have connected with Kavin. He was very knowledgeable about our roofing issue and gave us options. He was able to do the work same day and at a fair price. We will definitely be reaching out to Kavin for future work. Highly recommend.
Kavin’s roof worksKavin’s roof works
Barbara H.
Called Beams for a quote that I May need. Wanted to get a "general" idea of roof's cost on west coast. Mr. Wes Beams contacted me and gave me general information that was helpful. His response was quick and in an appropriate context of what I asked. Thank you for going the extra step for a potential customer.
American Roofing & MetalAmerican Roofing & Metal
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