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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

Is it worth it to hire a roofer?

There are several reasons why it’s worth it to hire a professional roofer instead of attempting it yourself. The first is safety. Roofing is inherently dangerous, as a fall from a roof could seriously injure or kill you. Roofers have specialized equipment and training to help prevent accidents.  

Next is experience. Roofers know how to spot problems (leaks, missing shingles, moss or mold growth, etc.)  in your roof that could potentially save you from costly repairs down the road. 

And finally, roofers save you time by getting the job done quickly and with a high degree of quality.

How long does a roof last?

A roof’s lifespan depends on two major factors: the material and how well the roof was installed. Assuming that the roof is installed properly, here’s how long different roofing materials should last:

  • Asphalt shingle roof: 20 years
  • Metal roof: 50 years
  • Slate roof: 100+ years (lifetime)
  • Clay roof: Lifetime
  • Concrete roof: Lifetime
  • Copper roof: Lifetime

Contact the best roofers near you to get free estimates and start planning your roofing project today.

What is the best roofing material?

The best roofing material for your home will depend on your budget and what you’re looking for. If you want a roof that has longevity, consider the following: 

Asphalt Roof

Lasts 20 years

$5 per square foot

Metal Roof

Last 50 years

$10-$18 per square foot 

Clay Roof

Last a lifetime

$15-$20 per square foot (for terracotta)

$20 per square foot (for Spanish clay tile)

Concrete Roof

Last a lifetime

$10 per square foot

Slate Roof

Last a lifetime

$10-$75 per square foot

Sources: The Spruce, NAHB

Contact the best roofers near you to get started on your roofing project today.

Does adding a new roof increase a home’s value?

Home sellers who add new roofing to their homes recover as much as 107% of its value, according to the Remodeling Impact report. If you’re thinking about selling your home, consult with your realtor or a real estate expert to find out which repairs you should prioritize before you put your home on the market. 

If replacing or fixing your roof is on your to-do list, contact the best roofers near you to receive free estimates.

How do you know when you need a new roof?

Some of the signs that indicate you need a new roof include cupping, warping and peeling asphalt shingles, as well as cracks on certain shingles. Other warning signs may include:

  • Leakage
  • Exposed nails 
  • Missing granules
  • Droopy, sagging roof
  • Moss, mold or fungi growth 

A metal roof may need to be replaced when it grows rusty and begins leaking. Tile roofs made of clay, slate or concrete need repairs when cracked. Cleaning and inspecting the roof regularly can help prevent major damage from occurring. 

Contact the best roofers near you to inspect, repair or replace your roof.

Does a roofer need to enter my home?

Generally, a roofer will likely not need to enter your home. The bulk of the work takes place on and around the edges of the roof, where roofing material meets either dormer walls or other structures. So, there is usually no need for person-to-person contact. However, there might be some cases where a roofer needs to enter your home, perhaps to inspect damage or access electrical outlets.

You can take care of any consultation calls using video chats, photos and emails, and payment should take place on virtual platforms. Put together a strategy with any local roofing professionals you contact.

What’s the best way to set up a consultation or an appointment with a roofer during the COVID-19 pandemic?

Because social distancing is important during the COVID-19 pandemic, it’s recommended that you message roofers after narrowing down your choices through an online search of local roofers near you.

Ask if the roofer is willing to conduct an assessment via video chat rather than a traditional site inspection. Additionally, strategize on what other steps you can collectively take to make sure you’re following guidelines on social distancing during this time, including conducting a virtual payment.

Can I use digital payments to pay for roof installation, replacement or repair?

Digital payment platforms are common among roofers, roof repair companies and other services. The COVID-19 pandemic will likely cause more service providers to adopt platforms like PayPal, Zelle, Google Pay, Square Cash, Venmo and others instead of cash or check to decrease the risk of transmission.

You can typically find out whether roofers accept digital payments on their online profiles, and you should confirm this information with them during a consultation call.

How can I find out if a roofer is considered an essential COVID-19 service provider?

To find out whether a roofer is an essential service provider during the COVID-19 pandemic, start by visiting your state or city’s government website. Local governments are providing up-to-date information for residents during this time.

A national guideline is available on CISA’s website, Identifying Critical Infrastructure During COVID-19. This page addresses 16 different categories of essential infrastructure sectors, but note that not all jurisdictions follow CISA’s definitions of critical infrastructure.  

Do roofers offer remote or virtual services?

To find out the degree to which a roofing service can operate remotely, it’s best to contact local roofers and roofing repair specialists near you.

See if they will schedule a video call so that you can show them the project and get an idea of the cost. This will also allow them to give you recommendations on the type of roofing material, and the best time of year to do the project. You might also be able to book a roof installation or repair service far out in advance.

Reviews for Ashburn roofing professionals
Maneesh M.
Patched up roof for decent price, arrived same day . Will use again for roofing type work.
J&J RoofingJ&J Roofing
Scott M.
Clark Brothers replaced a roof on one of my rental properties. Josh showed up early for our meeting and provided a detailed quote. The job was completed on time and in one day as promised. The new roof looks great! I would use Clark Brothers again for future roofing issues.
Clark Brothers HomesClark Brothers Homes
Houston F.
Good service. They were very professional and honest. They were able to work with my schedule and repair my roof quickly. I would definitely work with HG Roofing again.
HG Roofing & RenovationsHG Roofing & Renovations
Han G.
Good service. The roof is great and the price is very reasonable!
King's Premium Roofing LLCKing's Premium Roofing LLC
Saif A.
Chris did a great job and highly recommended for roofing work.
Blueprint RoofingBlueprint Roofing
James H.
I hired Fidelis to repair roof, very professional, personable, and honest, while other roofers pushed to replace the roof. Fidelis said the roof could be repaired and last 5 - 10 more years. He provided details and pictures of what needed to be repaired. The repairs were completed on time and he repaired a soffit on dormer for free. This is someone you can trust. I'm very comfortable and completely satisfied with his work and the experience overall. I strongly recommend Fidelis if you need a repair or roof. I will definitely hire again.
Fidelis Roofing & RepairFidelis Roofing & Repair
Gregg W.
Very pleased with the roof repair work performed by Clark Brothers Homes.
Clark Brothers HomesClark Brothers Homes
James H.
Came and removed satellite dishes from roof. Very good prices and work.
HG Roofing & RenovationsHG Roofing & Renovations
Isaac H.
Incredible, Outstanding , Prompt,!!! I must say that Southern Roofing is the best in the business!!! When a man travels in rush hour traffic from Kennesaw to Milton just to meet you in person and shake your hand it says a lot. The owner Bryan Rhodes did not send one of his representatives to come look at the job, he came personally. I'll also add that he did not have to come out because he was able to look at the entire structure of the house and roof from eagles eye. My wife and I were given a brochure with information on the materials and to choose a color for our roof. Bryan took his time in guiding us in choosing the best color for our house and even sent pics of his previous jobs. My roof was replaced in ONE day! Originally the estimate called for 2 days for completion, but the crew of about 8 people arrived at 7 am and worked until 8:00 pm--all my neighbors were amazed and very impressed. Bryan Rhodes was a delight, very laid-back and a great personality. There were some minor things I wanted changed just because I am very picky. I called Bryan and his crew arrived within a day to take care of it. Not only is Southern Roofing the best but their price is untouchable. If you want a great roof, a great price, and a true professional go with Southern Roofing. I am not an easy man to please when it comes to home improvement projects, roofing etc., but I am more than pleased with the work of Southern Roofing. Give Bryan Rhodes Southern Roofing a call. I know you'll be happy.
Southern Roofing SolutionsSouthern Roofing Solutions
Thumbtack Customer
I needed a new roof and was concerned about finding a reputable company. My experience with Southern Roofing Solutions was always friendly and responsive. Bryan’s gracious yet professional approach more than earned my vote of confidence. He was an absolute pleasure to work with; patient, kind, and informative. I am very happy with the results. I highly recommend contacting Southern Roofing Solutions for information and/or an estimate.
Southern Roofing SolutionsSouthern Roofing Solutions
Suzanne G.
Hugo, from HG Roofing Services, is very competent & has years of industry experience. When a small portion of the roof above our back porch caved in I was anxious about how extensive the damage would be & how much it was going to cost to repair it. (Intentionally, I did not wish to contract with a large roofing contractor. I am of the opinion they have so much work that they dispense with projects quickly & it’s a training ground for those learning the trade). Hugo has a small team of workers. He explained our home builder had not used flashing on the side of the roof as it slopes upward under an overhang. Yes we encountered water damage in the eaves of the attic & above the porch celing. Much to my dismay, I learned our 14-year old roof has maybe another 3 years of life left in it. We’re not talking an inexpensive home. What is it about builder-quality workmanship (or lack of it)? I digress. Suffice it to say I was very impressed with the workmanship of HG Roofing Services & happy with the price. We’re talking trade knowledge bred from years in the business & true craftsmanship. I will be calling Hugo back in about 3 years to replace the roof😩! In the meantime, I’m hoping for a major hail & wind storm directly over my home (if you catch my drift)! You will not be disappointed in HG Roofing Services.
HG Roofing & RenovationsHG Roofing & Renovations
Paul k.
Wonderful guy Very knowledgeable Gave me the best solution for my roofing leak 👍👍
Frank Roofing LLCFrank Roofing LLC
Uday P.
David's team was very responsive. He got someone out for a quotation and we were able to agree on the project right away. The work was done very efficiently and at a reasonable cost. I would highly recommend Rackley Roofing for any roof repair work.
Rackley Roofing and Supply, Inc.Rackley Roofing and Supply, Inc.
Daphne W.
I was thoroughly impressed with the work that King’s Premium Roofing did. I was in need of a new roof as my house was built over 20 years ago. King’s Premium came right out and provided samples and advice on colors that would complement my house. Once I decide on everything, they came right out and my roof looks amazing. Their attention to detail and professionalism was stellar and I am extremely pleased with the finished product. I would definitely recommend King’s Premium!
King's Premium Roofing LLCKing's Premium Roofing LLC
Levis L.
Responded quickly, fair price, quality job. Would absolutely use again for roof repair or replacement.
Shelter Guard Exteriors IncShelter Guard Exteriors Inc
Jimmy C.
Hugo was awesome. He came and resolved our roof issue on a short notice. Hugo is sincere in his job and did the job as he promised on time. I would highly recommend Hugo for any roofing work. I would be more than happy to hire Hugo again. Thanks!
HG Roofing & RenovationsHG Roofing & Renovations
Mike W.
Cannot recommend these guys enough. James Watson was great to work with. My go to roofing company moving forward.
Georgia Roof, LLCGeorgia Roof, LLC
Taylor S.
Our go to roofing specialists from now on! Easy to work with, quality work, and great communication along the way. Highly recommend!
Fidelis Roofing & RepairFidelis Roofing & Repair
Craig J.
David did a great job with our roof repairs. Very professional and knowledgeable. Will definitely use their services again when needed.
Fidelis Roofing & RepairFidelis Roofing & Repair
Samantha L.
HG roofing company is the best for your money!Just bought my house and noticed a leak in my garage. Turns out the leak was coming from the roof. I hired HG roofing company and it was the best decision I ever made. We had one day break between the continuous rain, Hugo came out and saw the cause of the leak was from the roof and it needed flashing! He explained to me exactly what he would do, materials needed and how long the job would take. He fixed the roof in a few hours and it looks like it was a part of the house all along. I mean it looks nice!!! See the photos I added below. What a great job! No more leak in my garage and the roof is repaired, looking like a million bucks! Hugo is so professional, efficient and always cleaning up after the work. He also repaired my dry wall damage created when we changed out the shower valves and what a fantastic job he did on that! His price is fair for the work and he uses good material for the job. Thank you Hugo & company! You are a gem! I would definitely recommend you to my friends and family.
HG Roofing & RenovationsHG Roofing & Renovations
Lindsay D.
Chris did an awesome job fixing our roof. He was very professional and provided a high quality service. Would highly recommend!
Blueprint RoofingBlueprint Roofing
Thumbtack Customer
Eric responded immediately and sent a staff member to look at my roof as I was anxious to have the work completed. His quote was very competitive, professional and detailed. Eric agreed to have the work performed over the Thanksgiving holiday. Most importantly, once finished, the repaired area around the roof and chimney were sealed properly and improved to prevent future problems.
Certified Roofing Solutions Inc.Certified Roofing Solutions Inc.
Kevin R.
Fernando showed up the NEXT DAY to knock out my roof repair. Nice guy and good work. Will keep his info close for the next one.
Dvs roofingDvs roofing
Joe C.
I had rotted facia molding along one side of my house that needed to be replaced. I contacted HG Roofing and Hugo came out the following day. I expected to get an assessment and quote and to let me know when he could come back to fix my problem. Surprisingly he asked me if I wanted to have it done today, and of course I did. The work was completed to my satisfaction. I will use HG Roofing services again and highly recommend them.
HG Roofing & RenovationsHG Roofing & Renovations
Vasu s.
Chris was available on short notice and he is polite, nice gentleman with strong roofing experience even though I felt the price quoted was little expensive. But the workmanship is very good and problem fixed. I will rehire.
Blueprint RoofingBlueprint Roofing
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Why you should hire a roofer

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