Plumbing Pipe Repair

Find a plumber near Matthews, NC

Find a plumber near Matthews, NC

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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

How much do plumbers charge per hour?

Depending on the service you need (unclogging a drain, fixing a pipe, installing new pipes, etc.), plumbers charge anywhere from $45-$165 per hour. Plumbers often operate on a fixed rate model, too. Some won’t charge hourly rates because the variables involved in their work makes it less practical to do so. 

Plumbers will scope out the work, calculate the cost of parts, and roll it together with other fees to give you an estimate for the job. They may even offer standard flat rates for things like installing a toilet or a sink. Reach out to plumbers near you to get an accurate cost estimate for your project or repair.

Does a plumber need to enter my home?

A plumber will need to enter your home to fix plumbing issues like dripping faucets, clogged sinks or toilets and leaky pipes. They might not need to come into your home if the faulty appliance is located outdoors or in the garage. Before you begin the project, contact plumbers near you to find out they will need to enter your home.  

What do you do if you have a burst pipe?

First, switch off the water supply to reduce the water damage. You should also turn off the electricity for the part of your home that has sustained the leak, as it can be extremely dangerous if the water comes into contact with an electrical socket. Next, drain the remaining water from your faucets so it doesn’t freeze inside the pipes. 

Once you’ve done all of this, search for qualified plumbers in your area and ask them to provide you with a quote. 

What’s the best way to set up a consultation or an appointment with a plumber during the COVID-19 pandemic?

If possible, it’s best to set up a virtual consultation or phone call with a plumber near during the COVID-19 pandemic. You can send a message to a professional plumber near you and ask if they are available to video chat or have a phone call. Use that time to discuss the work that needs to be done. Make sure to ask any questions you have about the project. And lastly, ask the plumber how they handle payments and whether they have any specific safety precautions in place to comply with social distancing. 

Can a leaking pipe burst?

Yes. A leak in your pipe can build up pressure and wear through the material. Left unchecked, this pressure can cause the pipe to burst. This is why it’s so important to fix your pipes and contact a plumber as soon as you notice a leak — no matter how small or insignificant it may seem. 

Smaller leaks are easier and inexpensive to fix, saving you time and money in the long run. In addition, many insurance policies will not cover water damage for pipes that burst due to gradual leaks.

What happens when a water pipe bursts?

When a pipe bursts, the water can cause indoor flooding and damage your home. If the pipe is in an accessible location, you will likely notice puddles of water right away. However, if the pipe is underground or behind a wall, it may cause reduced water pressure, a sulfur smell or discolored water. All of this can cause significant (and expensive) damage, which is why you should always contact a plumber near you if you suspect your pipes are leaking.

What are the signs of a burst pipe?

If your water pressure has suddenly dropped or your sink and toilet have unexpectedly started clogging, you may have a burst pipe. Other tell-tale signs include watermarks on the wall of your bathroom or laundry room, drips or puddles in your home or basement, or water from your faucets that have suddenly turned brown. You may also notice a strange rotten-egg smell or the sound of gurgling water in your home.

If you notice any of these signs, contact a plumber near you to fix your pipes immediately.

How much does it cost to repair a broken pipe?

The national average cost to repair broken pipes ranges from $120 to $170. Prices can vary depending on the type of damage, whether the pipe is easily accessible, the materials needed and where the pipe is located. For example, an exposed pipe under the sink will likely cost much less than a pipeline in your yard that requires digging. 

Your overall cost will also depend on the hourly rate of the contractor. Most plumbers charge between $60 and $65 per hour for standard pipe repair, and up to $95 per hour for complex plumbing work. 

Contact the best pipe repairers in your area to find out how much it will cost to fix your pipe(s). 

To learn more about pricing factors, read “How much does pipe repair cost?

Does insurance cover a broken pipe?

Sudden water damage may be included under most homeowners’ insurance policies, but it’s typically not covered if the damage could have been avoided with proper maintenance.

For example, if a pipe in your laundry room suddenly bursts and causes damage to the flooring and walls, that is usually covered by insurance. But if a pipe under your sink has been leaking for months and causes your wood floors to rot, your policy won’t cover that damage.

Always double-check with your insurance agent (or another expert)  to see what your policy covers.

How long is a water heater supposed to last?

Your water heater is an essential part of your home, heating water for showers, dishwashing, laundry and more. On average, a traditional water heater will last 8-12 years. The general consensus is that it’s better to replace your water heater with a new one than to repair one that’s 10 years old or more. Older models are less energy-efficient and thus more costly to run than newer models with better technology. Here are some indicators of when it may be time to replace an old water heater instead of repairing it:

  • Leaks: If leaking is not caused by loose connections, the water may be seeping out through slight fractures in the metal of the tank that have formed over time.
  • Strange noises: Clanking, rumbling and other noises can mean that sediment has formed on the base of your tank, contributing to fissures leaks, and inefficiency.
  • Age: If it’s more than 10 years old, it’s probably time to replace.
  • Discolored or rusty water: Have a pro check it out; if the problem isn’t resolved by draining and cleaning, you’ll want to replace the heater.
  • Lack of hot water: Inconsistent heating and hot water supply that runs out too quickly likely means it’s time for a new unit.
Reviews for Matthews plumbers
Tabby L.
I would recommend Drew for your plumbing needs.
King Plumbing and DrainsKing Plumbing and Drains
Willette L.
Roldan showed up on time and completed my plumbing job quickly and efficiently!
Roldán construction and plumbingRoldán construction and plumbing
Steven V.
I worked with John, the lead technician for Action Plumbing Repair Co. John was extremely professional and delivered exactly as promised. They did a great job for me on this project and I would not hesitate to use them again on other plumbing projects in the future.
Ritchie Plumbing LLCRitchie Plumbing LLC
Michael B.
Vidal Plumbing was fantastic! The job was completed quickly and for a very reasonable price. We will certainly be using them again.
Vidal PlumbingVidal Plumbing
Melissa P.
Highly recommend! Excellent communication, on-time arrival, clear assessment of plumbing needs and able to execute solutions. Will definitely contact again!
Pioneer Plumbing LLCPioneer Plumbing LLC
Deborah C.
We hired Mr. Jay Johnson (A.J.) for our plumbing repairs. He was very Punctual, Professional, Knowledgeable and Friendly. Mr.A.J. met our needs and expectations. He went beyond, sharing his plumbing skills as he preformed the job. If you are ever in need for a Master Plumber, contact Mr. Johnson. "You will be very happy you did." Mr."Cup" & Deborah C.
Xmplify Services LLC.Xmplify Services LLC.
Michael S.
These guys are great, I will be using them in my future plumbing projects. You won’t regret hiring Drew, he did an excellent job and guarantees his work.
King Plumbing and DrainsKing Plumbing and Drains
Nicholas L.
I highly recommend Morris-Jenkins for plumbing work. They are quick to respond to requests on Thumbtack. Rick H came exactly at the scheduled time and did a great job. Very professional and high quality work.
Margaret B.
KG and his brother responded quickly to my request for a quote to install three toilets. KG offered competitive pricing and excellent communication. They wore masks and were careful and knowledgeable in their work. They cleaned up after themselves. They professionally installed two of the three toilets and will return to install a different model for the third as well as completing other projects. KG made a helpful preventative suggestion about maintaining the plumbing. They are courteous and professional, and they make a great team. I would highly recommend KG and his brother for any of your plumbing needs.
HelpMeHelpYou servicesHelpMeHelpYou services
Stacy T.
The technician was very prompt, professional and polite.. The representative I was chatting with to schedule the appointment was also extremely nice and helpful! They provided excellent customer service, a great rates. I will definitely only use Honesty Mechanical for my plumbing needs.
Honesty ServicesHonesty Services
Robert W.
Alex was on time, up front, and courteous throughout the process. He fixed the issue I requested for our toilet, then was flexible and generous enough to return to our home later in the same day when I requested a second toilet issue to be fixed. I would definitely hire him again and recommend him to anyone with plumbing issues!
Power Plumbing, LLCPower Plumbing, LLC
Alexis A.
Alex was awesome! He responded right away, answered my questions, and was clear on what the job would cost for installing an ADA toilet & shower heads. From start to finish, he did a great job. He also offered good advice on a few other things he saw that he was familiar with. I will definitely use him for all my plumbing needs in the future!
Power Plumbing, LLCPower Plumbing, LLC
Safron H.
Your services quality is an insult! Terrible service and overall experience! Has water leak in my leaving room ceiling, and they inspected the drain in my laundry room above my leaving room with the camera? They came up with a broken camera to see if the issue was the laundry drain line, and the technician ensured me there is some water built up and asked permission to open up my celling and fix it. I agree,  and the quote was given, and he starts the sloppy job and opened up my ceiling; he found nothing with the drain line but with the waterline. I asked them to fix it, and they excuse me that they do not deal with a plumbing job after all this damage to my ceiling. So have no choice but to give this review to help others to DO NOT LET THESE PEOPLE COME INTO YOUR HOME. Bad diagnosis and completely unprofessional!
Zoom DrainZoom Drain
Clay H.
Herschel was an absolute pleasure to work with. Knowing absolutely nothing about plumbing he walked me through all the steps required to change out two sink faucets. In my mind it was a simple unplug and swap, but it turned out to be more complex than that. Even though I bought two new faucets, there were still items we (unknowingly) needed and he went out to Home Depot to pick them up so the job could get done, bringing back the receipt so we could pay for it as we would have had to if we had picked it up prior to his arrival. But we did not know we needed it. He is considerate, passionate about his work and the quality of what he does, and transparent about the time and effort required to do the work. We will use him in the future.
Elite InstallersElite Installers
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