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Find a plumber near Matthews, NC

Find a plumber near Matthews, NC

28 near you

Find a plumber near Matthews, NC

28 near you

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Top 10 Plumbers near Matthews, NC

Q & A

Answers to commonly asked questions from the experts on Thumbtack.

What’s the best way to set up a consultation or an appointment with a plumber during the COVID-19 pandemic?

If possible, it’s best to set up a virtual consultation or phone call with a plumber near during the COVID-19 pandemic. You can send a message to a professional plumber near you and ask if they are available to video chat or have a phone call. Use that time to discuss the work that needs to be done. Make sure to ask any questions you have about the project. And lastly, ask the plumber how they handle payments and whether they have any specific safety precautions in place to comply with social distancing. 

How can I find out if a plumber is considered an essential COVID-19 service provider?

Generally, plumbers are often considered essential service providers. Essential service providers vary from state to state and city to city, however. For the most accurate information, check your official state or city government website to see whether a plumber is considered an essential service in your area.

Read CISA’s publication on identifying critical workers to find out more information on a national level. Some, but not all, jurisdictions follow CISA’s definitions of critical infrastructure. 

Are there ways to be safe if I hire a plumber when social distancing?

Contact plumbers near you beforehand to see if they can complete the project without entering your home — for example, by entering the garage to fix a broken water heater. If the plumber needs to enter your house to do the job, you should proceed only if both parties feel comfortable with the project. Consider taking extra steps such as waving instead of shaking hands, staying 6 feet apart, using digital payments and sanitizing common areas.

Can I use digital payments to pay for plumbing services?

Some plumbers accept digital payments -- Zelle, PayPal, Venmo, etc. -- for their services. Before you hire a plumber, ask them if they accept your preferred online payment. Many also feature digital payment options on their profiles. Due to the COVID-19 pandemic, digital payments are typically considered safer than cash and credit cards.

Does a plumber need to enter my home?

A plumber will need to enter your home to fix plumbing issues like dripping faucets, clogged sinks or toilets and leaky pipes. They might not need to come into your home if the faulty appliance is located outdoors or in the garage. Before you begin the project, contact plumbers near you to find out they will need to enter your home.  

Do plumbers offer remote or virtual services?

If you see a profile that states the plumber is offering remote services, contact the plumber before hiring them to see what those services include. Although plumbing is a job that has to be done in-person, you can ask them if they offer virtual consultations or an online walk-through. 

How long is a water heater supposed to last?

Your water heater is an essential part of your home, heating water for showers, dishwashing, laundry and more. On average, a traditional water heater will last 8-12 years. The general consensus is that it’s better to replace your water heater with a new one than to repair one that’s 10 years old or more. Older models are less energy-efficient and thus more costly to run than newer models with better technology. Here are some indicators of when it may be time to replace an old water heater instead of repairing it:

  • Leaks: If leaking is not caused by loose connections, the water may be seeping out through slight fractures in the metal of the tank that have formed over time.
  • Strange noises: Clanking, rumbling and other noises can mean that sediment has formed on the base of your tank, contributing to fissures leaks, and inefficiency.
  • Age: If it’s more than 10 years old, it’s probably time to replace.
  • Discolored or rusty water: Have a pro check it out; if the problem isn’t resolved by draining and cleaning, you’ll want to replace the heater.
  • Lack of hot water: Inconsistent heating and hot water supply that runs out too quickly likely means it’s time for a new unit.

What do you do if you have a burst pipe?

First, switch off the water supply to reduce the water damage. You should also turn off the electricity for the part of your home that has sustained the leak, as it can be extremely dangerous if the water comes into contact with an electrical socket. Next, drain the remaining water from your faucets so it doesn’t freeze inside the pipes. 

Once you’ve done all of this, search for qualified plumbers in your area and ask them to provide you with a quote. 

What happens when a water pipe bursts?

When a pipe bursts, the water can cause indoor flooding and damage your home. If the pipe is in an accessible location, you will likely notice puddles of water right away. However, if the pipe is underground or behind a wall, it may cause reduced water pressure, a sulfur smell or discolored water. All of this can cause significant (and expensive) damage, which is why you should always contact a plumber near you if you suspect your pipes are leaking.

Can a leaking pipe burst?

Yes. A leak in your pipe can build up pressure and wear through the material. Left unchecked, this pressure can cause the pipe to burst. This is why it’s so important to fix your pipes and contact a plumber as soon as you notice a leak — no matter how small or insignificant it may seem. 

Smaller leaks are easier and inexpensive to fix, saving you time and money in the long run. In addition, many insurance policies will not cover water damage for pipes that burst due to gradual leaks.

Reviews for Matthews plumbers
Tabby L.
I would recommend Drew for your plumbing needs.
King Plumbing and DrainsKing Plumbing and Drains
Steven V.
I worked with John, the lead technician for Action Plumbing Repair Co. John was extremely professional and delivered exactly as promised. They did a great job for me on this project and I would not hesitate to use them again on other plumbing projects in the future.
Ritchie Plumbing LLCRitchie Plumbing LLC
Michael B.
Vidal Plumbing was fantastic! The job was completed quickly and for a very reasonable price. We will certainly be using them again.
Vidal PlumbingVidal Plumbing
Michael S.
These guys are great, I will be using them in my future plumbing projects. You won’t regret hiring Drew, he did an excellent job and guarantees his work.
King Plumbing and DrainsKing Plumbing and Drains
Robin W.
My experience with Discount Rooter was exceptional. Lonnie came out on a Sunday and had my drain cleared in a short amount of time. I will use him for all my plumbing needs going forward.
Discount RooterDiscount Rooter
Jay C.
Brad was simply amazing. Came out the day we moved into our home to do some plumbing work and was so efficient , honest and so courteous. He kept everything clean and tidy and took time to show us things and explain why he was doing the things he was doing. He is so pleasant and knowledgeable about so much beyond just plumbing. Can’t speak highly enough of him. We will recommend him to anyone that asks and I’m sure will use him again in the future.
Crider Services & RepairCrider Services & Repair
Stacy T.
The technician was very prompt, professional and polite.. The representative I was chatting with to schedule the appointment was also extremely nice and helpful! They provided excellent customer service, a great rates. I will definitely only use Honesty Mechanical for my plumbing needs.
Honesty MechanicalHonesty Mechanical
Thomas M.
Shawn was great to work with. He gave me a fair quote, followed up, and showed up on our agreed day & time. His work was professional. If I have any future plumbing need, he will be the first person I'll call.
Adapt&Overcome PlumbingAdapt&Overcome Plumbing
Nanette d.
My experience with his company was awesome they were very professional and explain everything they were doing step by step this guy Dustin works very well stayed with the job until it was done and fixed everything back the way it was supposed to be if I ever have problems I know who to call, Charlotte's Affordable Plumbing/ Dustin!!!
Charlotte's Affordable PlumberCharlotte's Affordable Plumber
Robert W.
Alex was on time, up front, and courteous throughout the process. He fixed the issue I requested for our toilet, then was flexible and generous enough to return to our home later in the same day when I requested a second toilet issue to be fixed. I would definitely hire him again and recommend him to anyone with plumbing issues!
Power Plumbing, LLCPower Plumbing, LLC
Alexis A.
Alex was awesome! He responded right away, answered my questions, and was clear on what the job would cost for installing an ADA toilet & shower heads. From start to finish, he did a great job. He also offered good advice on a few other things he saw that he was familiar with. I will definitely use him for all my plumbing needs in the future!
Power Plumbing, LLCPower Plumbing, LLC
Melissa L.
Jason and Lloyd were outstanding in their services. They exceeded all of our expectations for our new water heater including being prompt, professional, efficient, and a high level of quality of work. They went above and beyond in helping us out and were, by far, the best priced plumber! I would highly recommend Clavey Plumbing and Drains and look forward to using them again in the future.
Clavey Plumbing & DrainsClavey Plumbing & Drains
Alexis A.
Raffaello was wonderful! He even met me at Costco to pick up the two Kohler toilets I needed to install. He installed them in no time and ensured the old toilets were wrapped so they didn't leak on my floors as he carried them downstairs. He doesn't haul off the old toilets so make sure you are aware of that. However, he did place them neatly in my garage. I will use him for all of my future plumbing needs.
Raffaello plumbing repair llcRaffaello plumbing repair llc
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