I had an outdoor spigot come loose from the hose bib over a weekend, and water was trickling in behind my hardiplank siding. Ben responded to my inquiry on Thumbtack almost immediately and said he could come out to provide a free estimate. Being a Sunday afternoon, I asked him when, thinking it may be an upcoming weekday. He responded "Now - I'm on my way!" I gave him my address, and he said he would be there at "1:56 pm," according to his GPS. Sure enough, he pulled into my driveway exactly when he said he would.
Ben and his associate diagnosed my issue, offered a very reasonable quote, and jumped right into the work. He even threw in a new local cutoff valve for free. I then mentioned I also had an issue with overall water pressure in my house being too high (pushing 120 psi). It was an issue I had been putting off fixing, as another plumber recommended I replace both the Pressure Reduction Valve (PRV) to my city water intake and add an expensive expansion tank to my hot water heater. Ben explained that the PRV was my main culprit, and the expansion tank wasn't really necessary at this time. He quoted me another reasonable price (far below that of my previous plumber), then went out to purchase a part and completed the work - all in the same day (and on a Sunday, nonetheless!). Upon completion, Ben walked me through all the work that was done and made sure I understood how to maintain and operate everything going forward. I was thrilled to see my overall pressure to my house and general plumbing was now at about 60-70 psi, instead of the 120 it was running before. Ben saved me a boatload of future headaches with a quick and simple fix.
Ben did an extremely thorough, high-quality job that was very reasonably priced. He's my new go-to plumber from this point forward. I will be highly recommending him to anyone in need of plumbing services!