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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

How much do plumbers charge per hour?

Depending on the service you need (unclogging a drain, fixing a pipe, installing new pipes, etc.), plumbers charge anywhere from $45-$165 per hour. Plumbers often operate on a fixed rate model, too. Some won’t charge hourly rates because the variables involved in their work makes it less practical to do so. 

Plumbers will scope out the work, calculate the cost of parts, and roll it together with other fees to give you an estimate for the job. They may even offer standard flat rates for things like installing a toilet or a sink. Reach out to plumbers near you to get an accurate cost estimate for your project or repair.

Does a plumber need to enter my home?

A plumber will need to enter your home to fix plumbing issues like dripping faucets, clogged sinks or toilets and leaky pipes. They might not need to come into your home if the faulty appliance is located outdoors or in the garage. Before you begin the project, contact plumbers near you to find out they will need to enter your home.  

What do you do if you have a burst pipe?

First, switch off the water supply to reduce the water damage. You should also turn off the electricity for the part of your home that has sustained the leak, as it can be extremely dangerous if the water comes into contact with an electrical socket. Next, drain the remaining water from your faucets so it doesn’t freeze inside the pipes. 

Once you’ve done all of this, search for qualified plumbers in your area and ask them to provide you with a quote. 

What’s the best way to set up a consultation or an appointment with a plumber during the COVID-19 pandemic?

If possible, it’s best to set up a virtual consultation or phone call with a plumber near during the COVID-19 pandemic. You can send a message to a professional plumber near you and ask if they are available to video chat or have a phone call. Use that time to discuss the work that needs to be done. Make sure to ask any questions you have about the project. And lastly, ask the plumber how they handle payments and whether they have any specific safety precautions in place to comply with social distancing. 

What happens when a water pipe bursts?

When a pipe bursts, the water can cause indoor flooding and damage your home. If the pipe is in an accessible location, you will likely notice puddles of water right away. However, if the pipe is underground or behind a wall, it may cause reduced water pressure, a sulfur smell or discolored water. All of this can cause significant (and expensive) damage, which is why you should always contact a plumber near you if you suspect your pipes are leaking.

Does insurance cover a broken pipe?

Sudden water damage may be included under most homeowners’ insurance policies, but it’s typically not covered if the damage could have been avoided with proper maintenance.

For example, if a pipe in your laundry room suddenly bursts and causes damage to the flooring and walls, that is usually covered by insurance. But if a pipe under your sink has been leaking for months and causes your wood floors to rot, your policy won’t cover that damage.

Always double-check with your insurance agent (or another expert)  to see what your policy covers.

How long is a water heater supposed to last?

Your water heater is an essential part of your home, heating water for showers, dishwashing, laundry and more. On average, a traditional water heater will last 8-12 years. The general consensus is that it’s better to replace your water heater with a new one than to repair one that’s 10 years old or more. Older models are less energy-efficient and thus more costly to run than newer models with better technology. Here are some indicators of when it may be time to replace an old water heater instead of repairing it:

  • Leaks: If leaking is not caused by loose connections, the water may be seeping out through slight fractures in the metal of the tank that have formed over time.
  • Strange noises: Clanking, rumbling and other noises can mean that sediment has formed on the base of your tank, contributing to fissures leaks, and inefficiency.
  • Age: If it’s more than 10 years old, it’s probably time to replace.
  • Discolored or rusty water: Have a pro check it out; if the problem isn’t resolved by draining and cleaning, you’ll want to replace the heater.
  • Lack of hot water: Inconsistent heating and hot water supply that runs out too quickly likely means it’s time for a new unit.

What are the signs of a burst pipe?

If your water pressure has suddenly dropped or your sink and toilet have unexpectedly started clogging, you may have a burst pipe. Other tell-tale signs include watermarks on the wall of your bathroom or laundry room, drips or puddles in your home or basement, or water from your faucets that have suddenly turned brown. You may also notice a strange rotten-egg smell or the sound of gurgling water in your home.

If you notice any of these signs, contact a plumber near you to fix your pipes immediately.

How much does it cost to repair a broken pipe?

The national average cost to repair broken pipes ranges from $120 to $170. Prices can vary depending on the type of damage, whether the pipe is easily accessible, the materials needed and where the pipe is located. For example, an exposed pipe under the sink will likely cost much less than a pipeline in your yard that requires digging. 

Your overall cost will also depend on the hourly rate of the contractor. Most plumbers charge between $60 and $65 per hour for standard pipe repair, and up to $95 per hour for complex plumbing work. 

Contact the best pipe repairers in your area to find out how much it will cost to fix your pipe(s). 

To learn more about pricing factors, read “How much does pipe repair cost?

Can a leaking pipe burst?

Yes. A leak in your pipe can build up pressure and wear through the material. Left unchecked, this pressure can cause the pipe to burst. This is why it’s so important to fix your pipes and contact a plumber as soon as you notice a leak — no matter how small or insignificant it may seem. 

Smaller leaks are easier and inexpensive to fix, saving you time and money in the long run. In addition, many insurance policies will not cover water damage for pipes that burst due to gradual leaks.

Reviews for Ashburn plumbers
Thumbtack Customer
AL Rooter Plumbing was very professional, excellent work, very fast, and affordable. Highly recommend and would hire again for future plumbing.
AL Rooter PlumbingAL Rooter Plumbing
Did a good plumbing job.
Gus Home ServicesGus Home Services
Courtney R.
Gary is a top notch plumbing professional. He was timely, thorough and a pleasure to talk to. He will be the only plumber I call for any plumbing repairs.
Brogdon Plumbing Co.Brogdon Plumbing Co.
Thumbtack Customer
Demi came out and expertly handled the plumbing issue. I will be calling him again the next time I have any plumbing needs.
Sweetwater Plumbing CompanySweetwater Plumbing Company
Giridhar Sai G.
Best recommend for all plumbing works
Precise Plumbing Service/LLCPrecise Plumbing Service/LLC
Eric W.
I had a fantastic experience with Lance. He was professionally and responsive and resolved my plumbing issue quickly. I was particularly impressed with his punctuality. I would highly recommend him for any plumbing issues and would be happy to hire him for any future plumbing jobs.
Plumbing Leak CompanyPlumbing Leak Company
Leonard M.
Great job Plumbing was done very pro
Precise Plumbing Service/LLCPrecise Plumbing Service/LLC
Stephen S.
Shortys Plumbing did an EXCELLENT Job! They are responsive, fast and most importantly their quality of work is top notch! I will be using them for all my sewer and under slab plumbing needs!
Shorty's Plumbing & Drain DoctorsShorty's Plumbing & Drain Doctors
Lisa C.
I will hire the company again for any plumbing issues.
B&P PlumbingB&P Plumbing
Madhav S.
Excellent experience with B&P plumbing. They were prompt and fixed my leaky pipe in no time. The team was professional and easy to work with. Will definitely use them for any future plumbing needs.
B&P PlumbingB&P Plumbing
Loyd S.
Gary is awesome. Look no further for your plumbing needs!
Brogdon Plumbing Co.Brogdon Plumbing Co.
Tracy M.
B&P Plumbing contacted me right away and took care of the work in a timely manner. I have used them before for plumbing issues and both times were a great experience.
B&P PlumbingB&P Plumbing
Tina D.
Gary was great! He was extremely responsive and got the job done quickly. I will definitely call him again to do other plumbing work for us. I highly recommend Brogdon Plumbing Company!!!
Brogdon Plumbing Co.Brogdon Plumbing Co.
Thumbtack Customer
Funny guy! He know the plumbing business inside and out
Brogdon Plumbing Co.Brogdon Plumbing Co.
Jeanne S.
Excellent service, great personality would definitely use again for any plumbing issues I may have. He was great and fixed problems that others had failed to do. Use Gal plumbing confidently.
Gal Plumbing IndustriesGal Plumbing Industries
Heather B.
Mr. Tapia was very professional, thorough and straightforward with his assessment of my plumbing issues. He quoted a reasonable price and began work right away. I would definitely recommend him for your plumbing needs.
Simon tapiaSimon tapia
Kritika M.
This was a great experience, and I’ve definitely found my go to for plumbing needs
Plumbers VIPPlumbers VIP
Garry L.
They were quick and prompt. Now they're our go to for plumbing needs.
Faith By The SeaFaith By The Sea
Tracy B.
Plumbing job, Excellent and prompt service! Will recommend to all of my neighbors!
Precise Plumbing Service/LLCPrecise Plumbing Service/LLC
Colleen W.
We appreciated the services provided and will be using the company again for plumbing services.
Optimum Plumbing SolutionsOptimum Plumbing Solutions
Saint Louis R.
We had a wonderful experience using B&P Plumbing. They knew right away from our phone conversation what was wrong. They arrived early and were extremely professional. After helping to fix our plumbing issue, they even cleaned the debris from our sink that was already there. I would highly recommend and plan on using again in the future for our plumbing needs.
B&P PlumbingB&P Plumbing
Thumbtack Customer
Great service provided and excellent advice. Would highly recommend for plumbing work.
Halo ServicesHalo Services
Nikhil K.
Sadat plumbing service was very helpful in fixing the plumbing for our sink (defective p-trap). The team was very courteous, punctual, and were able to repair the problem at a great rate. I highly recommend them and will likely use them again.
Sadat Plumbing ServiceSadat Plumbing Service
Chris F.
From the first contact thru the end of the repairs, Demi, the owner of Sweetwater Plumbing Company, was exceptional. Professonsl guy who fixed everything fast; definitely an expert in his field. Would never call another plumber. Definitely recommend Sweetwater Plumbing.
Sweetwater Plumbing CompanySweetwater Plumbing Company
Alexander L.
Quick to arrive, helped diagnose and solve our plumbing problem on the exterior. thanks again!
B&P PlumbingB&P Plumbing
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