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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

Is it worth it to hire a roofer?

There are several reasons why it’s worth it to hire a professional roofer instead of attempting it yourself. The first is safety. Roofing is inherently dangerous, as a fall from a roof could seriously injure or kill you. Roofers have specialized equipment and training to help prevent accidents.  

Next is experience. Roofers know how to spot problems (leaks, missing shingles, moss or mold growth, etc.)  in your roof that could potentially save you from costly repairs down the road. 

And finally, roofers save you time by getting the job done quickly and with a high degree of quality.

What is the best roofing material?

The best roofing material for your home will depend on your budget and what you’re looking for. If you want a roof that has longevity, consider the following: 

Asphalt Roof

Lasts 20 years

$5 per square foot

Metal Roof

Last 50 years

$10-$18 per square foot 

Clay Roof

Last a lifetime

$15-$20 per square foot (for terracotta)

$20 per square foot (for Spanish clay tile)

Concrete Roof

Last a lifetime

$10 per square foot

Slate Roof

Last a lifetime

$10-$75 per square foot

Sources: The Spruce, NAHB

Contact the best roofers near you to get started on your roofing project today.

Does adding a new roof increase a home’s value?

Home sellers who add new roofing to their homes recover as much as 107% of its value, according to the Remodeling Impact report. If you’re thinking about selling your home, consult with your realtor or a real estate expert to find out which repairs you should prioritize before you put your home on the market. 

If replacing or fixing your roof is on your to-do list, contact the best roofers near you to receive free estimates.

How long does a roof last?

A roof’s lifespan depends on two major factors: the material and how well the roof was installed. Assuming that the roof is installed properly, here’s how long different roofing materials should last:

  • Asphalt shingle roof: 20 years
  • Metal roof: 50 years
  • Slate roof: 100+ years (lifetime)
  • Clay roof: Lifetime
  • Concrete roof: Lifetime
  • Copper roof: Lifetime

Contact the best roofers near you to get free estimates and start planning your roofing project today.

How do you know when you need a new roof?

Some of the signs that indicate you need a new roof include cupping, warping and peeling asphalt shingles, as well as cracks on certain shingles. Other warning signs may include:

  • Leakage
  • Exposed nails 
  • Missing granules
  • Droopy, sagging roof
  • Moss, mold or fungi growth 

A metal roof may need to be replaced when it grows rusty and begins leaking. Tile roofs made of clay, slate or concrete need repairs when cracked. Cleaning and inspecting the roof regularly can help prevent major damage from occurring. 

Contact the best roofers near you to inspect, repair or replace your roof.

Does a roofer need to enter my home?

Generally, a roofer will likely not need to enter your home. The bulk of the work takes place on and around the edges of the roof, where roofing material meets either dormer walls or other structures. So, there is usually no need for person-to-person contact. However, there might be some cases where a roofer needs to enter your home, perhaps to inspect damage or access electrical outlets.

You can take care of any consultation calls using video chats, photos and emails, and payment should take place on virtual platforms. Put together a strategy with any local roofing professionals you contact.

What’s the best way to set up a consultation or an appointment with a roofer during the COVID-19 pandemic?

Because social distancing is important during the COVID-19 pandemic, it’s recommended that you message roofers after narrowing down your choices through an online search of local roofers near you.

Ask if the roofer is willing to conduct an assessment via video chat rather than a traditional site inspection. Additionally, strategize on what other steps you can collectively take to make sure you’re following guidelines on social distancing during this time, including conducting a virtual payment.

Can I use digital payments to pay for roof installation, replacement or repair?

Digital payment platforms are common among roofers, roof repair companies and other services. The COVID-19 pandemic will likely cause more service providers to adopt platforms like PayPal, Zelle, Google Pay, Square Cash, Venmo and others instead of cash or check to decrease the risk of transmission.

You can typically find out whether roofers accept digital payments on their online profiles, and you should confirm this information with them during a consultation call.

How can I find out if a roofer is considered an essential COVID-19 service provider?

To find out whether a roofer is an essential service provider during the COVID-19 pandemic, start by visiting your state or city’s government website. Local governments are providing up-to-date information for residents during this time.

A national guideline is available on CISA’s website, Identifying Critical Infrastructure During COVID-19. This page addresses 16 different categories of essential infrastructure sectors, but note that not all jurisdictions follow CISA’s definitions of critical infrastructure.  

Do roofers offer remote or virtual services?

To find out the degree to which a roofing service can operate remotely, it’s best to contact local roofers and roofing repair specialists near you.

See if they will schedule a video call so that you can show them the project and get an idea of the cost. This will also allow them to give you recommendations on the type of roofing material, and the best time of year to do the project. You might also be able to book a roof installation or repair service far out in advance.

Reviews for Ashburn roofing professionals
Rose S.
Miguel walked the roof, took photos, gave an estimate for all roof maintenance required, not just fixing the issue causing the leak. The other company didnt walk the roof and just gave a quote.
Aguilar roofing repair.Aguilar roofing repair.
Tracy B.
Great experience with Economy Roofing. We had our roof leak repaired and they did a great job for a fair price! We will be using them for future home projects. Thanks Art!
Economy Roofing and ConstructionEconomy Roofing and Construction
Ernesto A.
This is the second time I’ve used Economy Roofing. I was impressed the first time I used them as I am with the service they provided for this project. I highly recommend Art and Economy Roofing.
Economy Roofing and ConstructionEconomy Roofing and Construction
Mirna C.
Mr. Sefner and his associates were contacted to replace our roof, the job has been completed for about 2 months now and the roof hasn't collapsed in on us yet! All joking aside, Mr. Sefner's work is top quality. He and his crew were very kind and courteous and worked diligently to ensure we received quality craftsmanship with our roof. His pricing was VERY reasonable and he is just an all around outstanding individual. I'll update my review in a year or so but I have complete faith in our roof and the work done by him and his crew.
West Pac RoofingWest Pac Roofing
Rene R.
Art and his team did a wonderful job from start to finish. Professional, punctual and left me with a beautiful new roof! The team worked very hard and completed the work in 2.5 days. Bonus was they also cleaned up so you couldn’t tell they had been there other than my beautiful new roof! Bring on the rain!!
Economy Roofing and ConstructionEconomy Roofing and Construction
Gregory H.
I had a great experience came out same day to repair roof outstanding quality good value pictures updates and very professional. I would highly recommend their service!!!
Roofer HeroRoofer Hero
Gordon C.
This is one of the strangest reviews for work he never had a chance to complete. I was in the process of selling my home and I knew the roof was going to be an issue. Because of scheduling issues with both of us, Ron offered a preliminary estimate based off of a home inspection report. Soon after he came out and walked the job and the estimate only increased slightly based off of items unseen in the report. Because of a less than desirable appraisal during escrow we had to use the roof as a negotiation tool. Ron assured me, if I needed it replaced, his crew could get to me before escrow closed. The new buyer ultimately accepted the roof as is and Ron was very gracious when he heard the news. Not only was his estimate fair but he was attentive to my unique situation and helpful with the process. Very professional!
Ron Paveloff Construction ServicesRon Paveloff Construction Services
Debra P.
I was very pleased with the professionalism of the roofers and the care they took to keep all areas clean. Ron made sure I was satisfied with the roof before payment was requested. I would definitely hire him again.
Ron Paveloff Construction ServicesRon Paveloff Construction Services
Judy C.
Box construction repaired my roof and water damage in one of my bedrooms. They advocated for me with the insurance company. The repairmen were very clean and careful with my belongings. The repair job was fantastic. Highly recommended!
Box Construction, Inc.Box Construction, Inc.
Thumbtack Customer
Steve and his co-worker showed up next morning right after I called before the raining, and they did a very good repair job on the roof leaking. I am very happy with their quick response and the work they have done for me!
Box Construction, Inc.Box Construction, Inc.
Judy M.
We just hired AMS to re-roof our home, remove and install our hvac system and replace all our windows. The experience so far has been so easy and Daniel, he has been the best with meeting all our current concerns and needs and walking us through the process of our project. We begin construction next week!!!
AMS ConstructionAMS Construction
Doug L.
At first the day when he came to estimate, he quoted me 800 to change 8 air vents on the roof and on work day he told me he wants additional 600 due to the fact that he needed to change to underlayment (paper) and that it was a lot of work. He came by himself and worked around 3.5 hours total. I thought it would take him whole day. After he left, I had chance to talk with other contactor and they all told me that that should have been included in the first place. Very deceiving. Not professional. Now I hope it does not leak. Also No contact or invoice was ever provided.
Aguilar roofing contractorAguilar roofing contractor
Cheryl C.
I have selected this Contractor for my Roofing project based on a couple of factors that stood out from others wanting to bid the job. This was the ONLY company to inspect my 2 attics first for any water damage, and quality of existing wood framework. This was the ONLY company to show me their current licences, insurance, bonds, workers comp, and accreditations and BBB status. This was the ONLY company that did a full presentation (with videos and photos of their projects- and how my shingles are made at Owen's Corning factory). This was the ONLY company to bring all the samples of materials they use and walk me thru the entire process. This was the ONLY company that did not try and upsell me on other services. They earned my trust, and my $$ business. And also my add on needs identified for down the road.
Home 2 Renovate, Inc.Home 2 Renovate, Inc.
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