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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

Is it worth it to hire a roofer?

There are several reasons why it’s worth it to hire a professional roofer instead of attempting it yourself. The first is safety. Roofing is inherently dangerous, as a fall from a roof could seriously injure or kill you. Roofers have specialized equipment and training to help prevent accidents.  

Next is experience. Roofers know how to spot problems (leaks, missing shingles, moss or mold growth, etc.)  in your roof that could potentially save you from costly repairs down the road. 

And finally, roofers save you time by getting the job done quickly and with a high degree of quality.

How long does a roof last?

A roof’s lifespan depends on two major factors: the material and how well the roof was installed. Assuming that the roof is installed properly, here’s how long different roofing materials should last:

  • Asphalt shingle roof: 20 years
  • Metal roof: 50 years
  • Slate roof: 100+ years (lifetime)
  • Clay roof: Lifetime
  • Concrete roof: Lifetime
  • Copper roof: Lifetime

Contact the best roofers near you to get free estimates and start planning your roofing project today.

What is the best roofing material?

The best roofing material for your home will depend on your budget and what you’re looking for. If you want a roof that has longevity, consider the following: 

Asphalt Roof

Lasts 20 years

$5 per square foot

Metal Roof

Last 50 years

$10-$18 per square foot 

Clay Roof

Last a lifetime

$15-$20 per square foot (for terracotta)

$20 per square foot (for Spanish clay tile)

Concrete Roof

Last a lifetime

$10 per square foot

Slate Roof

Last a lifetime

$10-$75 per square foot

Sources: The Spruce, NAHB

Contact the best roofers near you to get started on your roofing project today.

Does adding a new roof increase a home’s value?

Home sellers who add new roofing to their homes recover as much as 107% of its value, according to the Remodeling Impact report. If you’re thinking about selling your home, consult with your realtor or a real estate expert to find out which repairs you should prioritize before you put your home on the market. 

If replacing or fixing your roof is on your to-do list, contact the best roofers near you to receive free estimates.

How do you know when you need a new roof?

Some of the signs that indicate you need a new roof include cupping, warping and peeling asphalt shingles, as well as cracks on certain shingles. Other warning signs may include:

  • Leakage
  • Exposed nails 
  • Missing granules
  • Droopy, sagging roof
  • Moss, mold or fungi growth 

A metal roof may need to be replaced when it grows rusty and begins leaking. Tile roofs made of clay, slate or concrete need repairs when cracked. Cleaning and inspecting the roof regularly can help prevent major damage from occurring. 

Contact the best roofers near you to inspect, repair or replace your roof.

Does a roofer need to enter my home?

Generally, a roofer will likely not need to enter your home. The bulk of the work takes place on and around the edges of the roof, where roofing material meets either dormer walls or other structures. So, there is usually no need for person-to-person contact. However, there might be some cases where a roofer needs to enter your home, perhaps to inspect damage or access electrical outlets.

You can take care of any consultation calls using video chats, photos and emails, and payment should take place on virtual platforms. Put together a strategy with any local roofing professionals you contact.

What’s the best way to set up a consultation or an appointment with a roofer during the COVID-19 pandemic?

Because social distancing is important during the COVID-19 pandemic, it’s recommended that you message roofers after narrowing down your choices through an online search of local roofers near you.

Ask if the roofer is willing to conduct an assessment via video chat rather than a traditional site inspection. Additionally, strategize on what other steps you can collectively take to make sure you’re following guidelines on social distancing during this time, including conducting a virtual payment.

Can I use digital payments to pay for roof installation, replacement or repair?

Digital payment platforms are common among roofers, roof repair companies and other services. The COVID-19 pandemic will likely cause more service providers to adopt platforms like PayPal, Zelle, Google Pay, Square Cash, Venmo and others instead of cash or check to decrease the risk of transmission.

You can typically find out whether roofers accept digital payments on their online profiles, and you should confirm this information with them during a consultation call.

How can I find out if a roofer is considered an essential COVID-19 service provider?

To find out whether a roofer is an essential service provider during the COVID-19 pandemic, start by visiting your state or city’s government website. Local governments are providing up-to-date information for residents during this time.

A national guideline is available on CISA’s website, Identifying Critical Infrastructure During COVID-19. This page addresses 16 different categories of essential infrastructure sectors, but note that not all jurisdictions follow CISA’s definitions of critical infrastructure.  

Do roofers offer remote or virtual services?

To find out the degree to which a roofing service can operate remotely, it’s best to contact local roofers and roofing repair specialists near you.

See if they will schedule a video call so that you can show them the project and get an idea of the cost. This will also allow them to give you recommendations on the type of roofing material, and the best time of year to do the project. You might also be able to book a roof installation or repair service far out in advance.

Reviews for Ashburn roofing professionals
A. P.
I could not be more happy with the job that Don Allen did with my roof and gutters. He was so kind and honest and quoted me the best price out of 7 roofing quotes. I HIGHLY recommend using Don Allen Roofing and Construction for your roofing needs. I will definitely be calling him again for other construction needs.
Allen Roofing & ConstructionAllen Roofing & Construction
Kevin C.
I needed a new roof done quickly and professionally. Atlanta Impact Roofers did that for me. They are responsive, efficient, and got the job done early. If you need a roof or roof repair, you can’t go wrong with Atlanta Impact Roofers.
Atlanta Impact RoofingAtlanta Impact Roofing
Thumbtack Customer
Kevin's crew removed my 30-year-old roof and replaced it with a new roof. Very good work as well as a thorough clean-up afterwards. We plan on having Kevin replace our deck on the back of the house. No homeowner would be disappointed with this professional roofing company.
Nailed It Roofing & Restoration LLCNailed It Roofing & Restoration LLC
Guy H.
Bryan was very easy to work with. They did a great job for a fair cost. I would not hesitate to recommend Bryan and Southern Roofing for your roof replacement needs.
Southern Roofing SolutionsSouthern Roofing Solutions
Katherine M.
Enduring Roofing was right on time. They were able to do a consultation and fix my roof all on the same day. I really appreciated their swift response to my crisis.
Enduring Roofing & Gutters IncEnduring Roofing & Gutters Inc
Thumbtack Customer
Mr. Don Allen was great! He made the process of replacing my roof extremely easy for me. One week I was told I needed a new roof the next week Allen roofing had the old one off and new one on. No mess. Very quick. Definitely would recommend.
Allen Roofing & ConstructionAllen Roofing & Construction
Thumbtack Customer
I wish to commend the absolutely outstanding new roofing work performed on my home by Southern Roofing Solutions. Bryan was personable, thorough in examining and explaining the work to be done and options available, where pertinent. The written, detailed work and price proposal he presented was fair and competitive. When the roofing crew arrived, they were 100% professional and prepared to begin the job without delay. The Work - The crew showed up on time and put tarps over the shrubs around my house to avoid debris falling on/in them. They cleaned up the worksite as they went (almost spending as much time on cleanup as they did the roof). The end result is that I have a beautifully applied new roof and a house that looks twenty years younger.
Southern Roofing SolutionsSouthern Roofing Solutions
Thumbtack Customer
They were very professional, very thorough, and did an excellent job on my roof.
Signature Painting of Atlanta., LLC.Signature Painting of Atlanta., LLC.
Thumbtack Customer
New roof. They came when promised. Very professional. Would recommend this company.
Allen Roofing & ConstructionAllen Roofing & Construction
Kelly M.
I did not use this roofing company. Their bid was far more than the job was worth.
Rackley Roofing and Supply, Inc.Rackley Roofing and Supply, Inc.
Thumbtack Customer
Kevin showed up when he promised, gave a fair estimate and did not pressure me for expensive options. The roof replacement was performed when he said it would be and looks great! All the pieces of roofing removed and areas were swept cleaner than before they came.
Nailed It Roofing & Restoration LLCNailed It Roofing & Restoration LLC
Ronald R.
My roof started leaking after a heavy shower of rain. I found Bonafide Roofing on thumbtack and sent them a message, they responded immediately. They were there within three hours and did an immediate assessment and repair. We had thought the worst but it turned out that one of the vents needed resealing. Will resealed all six vents and threw in a paint job on the vents. He was very professional and cost effective. I would recommend Bonafide Roofing in a jiffy. Thanks again Will.
Bonafide Roofing LLCBonafide Roofing LLC
Eric N.
Chris was nothing short of amazing with everything on our small job. We needed a quick roof repair where some shingles slid down and hit the ground off our pool bath roof. He assessed the situation and had it fixed in no time. He even took the time to show me why it happened due to improper installation from when the roof was put on 10 years ago. I will rehire him in a heartbeat for anything we need going forward.
Terrell ServicesTerrell Services
Zeri D.
Professional and courteous. They repaired my roof after another company tried and failed twice. Very greatful.
Bonafide Roofing LLCBonafide Roofing LLC
I had the pleasure to work with William from Bonafide Roofing, LLC. My ridge line on my roof needed repair and William provided a fair estimate to complete the job. He is responsive to his customers’ needs and give great status updates re: job start time, next steps and company policies. William is a man of his word, professional and I will highly recommend him and Bonefide Roofing, LLC to friends and family. Bottom line: if you need your roof fixed, want great customer service, require a speedy job end date (weather permitting) all at a fair price, then hire Bonefide Roofine, LLC and ask for William.
Bonafide Roofing LLCBonafide Roofing LLC
Duane B.
Needed roof shingles put back on. They came out promptly and did the job without trying to add anything on
Blueprint RoofingBlueprint Roofing
Thumbtack Customer
Gerald was prompt, courteous, professional, friendly, and did a fantastic job. The roof is beautiful and all of the repairs made inside are perfect.
Gerald Shafer Home ServicesGerald Shafer Home Services
Kunal p.
David completed the flashing repair on the roofing project at a reasonable price. He was good at offering advice on options. Overall satisfied!
Fidelis Roofing & RepairFidelis Roofing & Repair
Thumbtack Customer
3CB did very good work on our roof project. They were prompt and very precise. I would hire them again.
Signature Painting of Atlanta., LLC.Signature Painting of Atlanta., LLC.
Edward U.
Alex was quick to respond and gave me a reasonable price to repair my roof. I'm happy with the work and would do business with him again.
Statewide RoofingStatewide Roofing
Thumbtack Customer
Alex's guys did a great job fixing the flashing leak on my roof. They cleaned my gutters and resealed my skylights for a very reasonable price.
Statewide RoofingStatewide Roofing
Ronnie S.
Aegis responded quickly, showed up on time and did a great job with the assignment I will recommend him to anyone who needs roof work done
Aegis Roofing and GutterAegis Roofing and Gutter
Ginger J.
I had a roof leak in my bathroom and called Chris. He came out as soon as my schedule allowed and promptly took care of the problem.
Blueprint RoofingBlueprint Roofing
Christian B.
Christopher came super quickly to clear a roof leak and did an excellent job! Plus, you can’t beat a 3 year warranty! Highly recommend him!
Blueprint RoofingBlueprint Roofing
Thumbtack Customer
Kevin was very professional in his dealing with our new roof project. His workers showed up early each day and left just before dark. I was amazed at their speed and professionalism. Great care was taken in the cleanup process to insure there were no old roofing nails left laying on the ground or driveway. His workers covered all our plants prior to starting the job. In the beginning I was worried that the job wouldn't be completed before the rain storms arrived, but Kevin assured me that the job would be completed in time. Just to make sure, he covered the complete roof with a tarp in case a rain storm came before his roofers could complete the job.
Nailed It Roofing & Restoration LLCNailed It Roofing & Restoration LLC
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Why you should hire a roofer

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