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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

What’s the best way to set up a consultation or an appointment with a tiler during the COVID-19 pandemic?

To set up an appointment or consultation with a tiler during the COVID-19 pandemic, start by conducting an online search for tilers in your area. Ask if the tiler can conduct a consultation through a video call instead of a traditional site visit to limit exposure. It’s also wise to confer about the current state of the pandemic and ensure that it’s safe to complete the project now. If not, discuss postponing for another time. 

How can I find out if a tiler is considered an essential COVID-19 service provider?

To identify essential service providers during the pandemic, visit your city or state’s government website to find a list of recommendations.

A list of national recommendations can be found at CISA’s Identifying Critical Infrastructure During COVID-19 webpage. This service lists 16 different types of essential infrastructure sectors that are approved to continue operation during the pandemic. But note not all jurisdictions follow CISA’s definitions of critical infrastructure. 

Does a tiler need to enter my home?

If the tiling job is located in your house, the tiler will need access to your home. The exception to this would be if the job was taking place in an outdoor area like a backyard.

If a tiler does need to enter your home, take strong precautions. Sanitize all surfaces, avoid being in the same room and conduct payment using digital platforms. Discuss a safety strategy with tilers in your area beforehand.

Can I use digital payments to pay for tile installation, replacement or repairs?

Digital payment platforms are popular in a wide range of service industries, and many tile installment, replacement and repair professionals now accept them. Common platforms include PayPal, Zelle, Google Pay, Venmo, Square Cash and more. 

Start with an online search for tile companies near you. Ask them if they accept digital payments and which types you can use. Then, put a strategy together to follow social distancing guidelines.

Do tilers offer remote or virtual services?

Because tiling is a manual, in-person job, it is not typically considered a remote project. But if you come across a profile that states the tile company is offering remote services, ask them what those services include.

Can you tile over drywall?

Yes, it is possible to lay tile over drywall. If you’re looking to lay a tile backsplash in your kitchen, you can certainly do it yourself — but hiring a professional may save time. 

Before you tile over your drywall, make sure the wall has a smooth surface with no bumps or cracks. Start by using a compound to seal up any crevices, then sand the drywall and clean up the dust. Then, lay a coat of primer on the drywall to get it ready for your tile. 

How long does it take to lay tile?

Depending on the pro’s expertise, the size of the project and its complexity, the time it takes to lay the tile will vary. For some projects, it may take a few hours to lay tile while others will require several days of work. 

When planning a tiling project for your home, get free estimates from the best tile contractors near you and ask them how long it would take them to complete your job.  

Can you tile over tile floors?

Yes, you can lay tile over existing tile floors (or a backsplash). Although it’s generally best to pull up your old flooring, you can simply place tiles on top if your existing floor is in good condition.

Before you start, examine your tiles carefully for mold, cracks or unevenness. Provided none of these is an issue, you can begin laying your new tiles. 

But if this is your first time laying tile — or if you want to ensure that the job is done right — save time by hiring a tiling professional near you

What do you need to lay tile?

If you’re laying a new tile floor, you’ll likely need an assortment of tools and supplies, including (but not limited to):

  • Tile
  • Tile adhesive
  • Tile trim
  • Tile spacers
  • Underlayment
  • Sealer
  • Caulk
  • Level
  • Goggles
  • Gloves
  • Trowel
  • Carpenter’s square
  • Grout
  • Sponge
  • Tape measure
  • Etc.

If you don’t have all of the tools, equipment and skills necessary to lay tile in your home, consider hiring one of the best tile contractors in your area.

Reviews for Ashburn tiling professionals
Thumbtack Customer
Carpet and tile cleaning
CGC Corp.  tile, stone, Marble, carpet,& Uphols...CGC Corp. tile, stone, Marble, carpet,& Uphols...
Maureen J.
Josh cleaned my tile. He was very good in making sure my cabinets and furniture was not damaged. I will be calling him when it is time to clean tile again.
Cardinal Carpet CareCardinal Carpet Care
Quni B.
Rafael did an outstanding job tiling my kitchen. He took great care in cutting and laying out the pattern. Iam very satisfied and plan on contracting him again to tile my hall and bathroom!
Rafael LebronRafael Lebron
Thumbtack Customer
Julio did an excellent job. He removed two layers of tile put down by a previous owner and the tile he put down look so much better. He was also timely and reasonably priced.
AWESOME QUALITY Remodeling & Construction LLCAWESOME QUALITY Remodeling & Construction LLC
Thumbtack Customer
Thank you Harry for doing a good job on my tile floor!
Kerry W.
Beautiful tile work, very nice guys but... They scratched the tub, incorrectly installed the tub spout, and didn't set the toilet correctly. I'd use them again for tile work only and leave the plumbing aspects to another contractor.
Almighty Renovations llcAlmighty Renovations llc
Leala D.
Extremely pleased with recent tile install provided by Wagner. Of particular note was his advise, attention to detail, and his absolute commitment to quality work and our satisfaction! Will definately be reaching out to Wagner for our next tile project.
Valle Pro Tile ServicesValle Pro Tile Services
Tony M.
Fabiano and Rita were a joy to work with. We gave them a tough project and they handled it superbly. They were able to "weave" existing tile into new tile work in the dining room. I would definitely use them again.
Excellent Job considering 4 years of weather affect on tile patio. Quick and efficient.
Advance Carpet CleaningAdvance Carpet Cleaning
Riham M.
Great job, very courteous, and good price! I recommend this company for tile installation.
BUILDING DREAMS Interior Design Tile Floor n moreBUILDING DREAMS Interior Design Tile Floor n more
Michael Q.
Cleaned my tile and carpet and also cleaned behind some appliances. Thank you
Precise Carpet and Tile Cleaning ServicesPrecise Carpet and Tile Cleaning Services
Juan M.
Me and my wife are really happy with your tile work Highly recommended that you
Tile improvements llcTile improvements llc
Kyle R.
Pedro and Paolo did a great job on my kitchen backsplash tiles and at a very reasonable price.
PVS General ServicesPVS General Services
Angel R.
Wagner was extremely friendly and professional. Met with us, prior to starting our exterior walkway and entrance tile project, to go over the details. Arrived on time and ready to work with his coworker. Highly skilled. Will be recommending him to anyone seeking a highly skilled and professional tile installer.
Valle Pro Tile ServicesValle Pro Tile Services
Virginia B.
Josh worked hard on my tile floors. They were probably the original floors as the house was built in 1985. We both knew due to the age of the tiles and the wax build up and the former owners not taking care of the tile, they would be a challenge. He was very persistent in tackling this job and I was extremely happy with the work performed. He was honest and I would recommend him for any floor cleaning job you may have. I give him an excellent score.
Cardinal Carpet CareCardinal Carpet Care
William S.
What was discussed and the price was to be based on removing tiles from the wall and then making new straight cuts with a tile saw. Without my approval Samuel decided to just cut the tiles while still on the wall with a grinder. This just created a bunch of uneven cuts and left me with a mess. Samuel seem like a nice guy but the work he did for me was far far below my expectations. Now I going to have to pay someone else even more to come in and fix it.
Lima’s No Limits LLCLima’s No Limits LLC
Johnny V.
Excellent work! Phenomenal experience! Love our new tile backsplash! Super professional! Thank you!
Winter Park Handyman ServicesWinter Park Handyman Services
Allison L.
I am very happy with the tile work! It was a very affordable and professional experience. I highly recommend.
Valle Pro Tile ServicesValle Pro Tile Services
Manu J.
Jose did a great job with tile installation .He is very dedicated and experienced.I love to recommend him .
Jose BadayJose Baday
Myrian S.
I was extremely pleased with Wagner work. Love my kitchen glass tiles backsplash. Definitely would recommend.
Valle Pro Tile ServicesValle Pro Tile Services
Thomas V.
Contemporary did an excellent job with our tile floors. We are very pleased and would hire them again.
Contemporary FlooringContemporary Flooring
Steven W.
Either the installer was intimidated by the numerous tile mosaics I have made through out my house, that he passed on the way to the bathroom I wanted tiled, or the rainbow flag on my porch may have been the cause. He measured the shower, said something I could not understand and walked out the door.
D&B Enterprises Luis Flooring CorpD&B Enterprises Luis Flooring Corp
Trisha P.
Excellent work and on time. Will use him again for future work. Very happy with the service He installed tile floor.
Lindsey G.
Max was wonderful. He tiled and redid the plumbing in my bathroom, converting it from a tub shower to a tiled shower. He was very kind and helpful when I was asking questions about his process and about the supplies that were needed for the job. He was always on time and worked diligently on the project. He was reasonably priced and made sure I had quality products without over spending. He did a great job and I will definitely recommend him to anyone looking for tile work, plumbing or electrical. (The photos are before and after.)
highlights plumbing serviceshighlights plumbing services
Karen R.
Not really happy with the amount of money I paid and the haphazard attitude about the mess I had to clean up with the stained tiles from the grout. It literally took hours to clean each tile. or the wrong electrical outlet put in or the paint job which still has touch ups needed. Or the floor that was left filthy after grouting and I was told to clean it. Or a problem area that needed tiling was ignored, or lay a wall across from my bathroom has speckles of paint chipped off. Especially as I paid, yes, $1000 a day.
RTLPhillips inc.RTLPhillips inc.
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