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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

How much do plumbers charge per hour?

Depending on the service you need (unclogging a drain, fixing a pipe, installing new pipes, etc.), plumbers charge anywhere from $45-$165 per hour. Plumbers often operate on a fixed rate model, too. Some won’t charge hourly rates because the variables involved in their work makes it less practical to do so. 

Plumbers will scope out the work, calculate the cost of parts, and roll it together with other fees to give you an estimate for the job. They may even offer standard flat rates for things like installing a toilet or a sink. Reach out to plumbers near you to get an accurate cost estimate for your project or repair.

Does a plumber need to enter my home?

A plumber will need to enter your home to fix plumbing issues like dripping faucets, clogged sinks or toilets and leaky pipes. They might not need to come into your home if the faulty appliance is located outdoors or in the garage. Before you begin the project, contact plumbers near you to find out they will need to enter your home.  

What do you do if you have a burst pipe?

First, switch off the water supply to reduce the water damage. You should also turn off the electricity for the part of your home that has sustained the leak, as it can be extremely dangerous if the water comes into contact with an electrical socket. Next, drain the remaining water from your faucets so it doesn’t freeze inside the pipes. 

Once you’ve done all of this, search for qualified plumbers in your area and ask them to provide you with a quote. 

What’s the best way to set up a consultation or an appointment with a plumber during the COVID-19 pandemic?

If possible, it’s best to set up a virtual consultation or phone call with a plumber near during the COVID-19 pandemic. You can send a message to a professional plumber near you and ask if they are available to video chat or have a phone call. Use that time to discuss the work that needs to be done. Make sure to ask any questions you have about the project. And lastly, ask the plumber how they handle payments and whether they have any specific safety precautions in place to comply with social distancing. 

What are the signs of a burst pipe?

If your water pressure has suddenly dropped or your sink and toilet have unexpectedly started clogging, you may have a burst pipe. Other tell-tale signs include watermarks on the wall of your bathroom or laundry room, drips or puddles in your home or basement, or water from your faucets that have suddenly turned brown. You may also notice a strange rotten-egg smell or the sound of gurgling water in your home.

If you notice any of these signs, contact a plumber near you to fix your pipes immediately.

How much does it cost to repair a broken pipe?

The national average cost to repair broken pipes ranges from $120 to $170. Prices can vary depending on the type of damage, whether the pipe is easily accessible, the materials needed and where the pipe is located. For example, an exposed pipe under the sink will likely cost much less than a pipeline in your yard that requires digging. 

Your overall cost will also depend on the hourly rate of the contractor. Most plumbers charge between $60 and $65 per hour for standard pipe repair, and up to $95 per hour for complex plumbing work. 

Contact the best pipe repairers in your area to find out how much it will cost to fix your pipe(s). 

To learn more about pricing factors, read “How much does pipe repair cost?

What happens when a water pipe bursts?

When a pipe bursts, the water can cause indoor flooding and damage your home. If the pipe is in an accessible location, you will likely notice puddles of water right away. However, if the pipe is underground or behind a wall, it may cause reduced water pressure, a sulfur smell or discolored water. All of this can cause significant (and expensive) damage, which is why you should always contact a plumber near you if you suspect your pipes are leaking.

Does insurance cover a broken pipe?

Sudden water damage may be included under most homeowners’ insurance policies, but it’s typically not covered if the damage could have been avoided with proper maintenance.

For example, if a pipe in your laundry room suddenly bursts and causes damage to the flooring and walls, that is usually covered by insurance. But if a pipe under your sink has been leaking for months and causes your wood floors to rot, your policy won’t cover that damage.

Always double-check with your insurance agent (or another expert)  to see what your policy covers.

How long is a water heater supposed to last?

Your water heater is an essential part of your home, heating water for showers, dishwashing, laundry and more. On average, a traditional water heater will last 8-12 years. The general consensus is that it’s better to replace your water heater with a new one than to repair one that’s 10 years old or more. Older models are less energy-efficient and thus more costly to run than newer models with better technology. Here are some indicators of when it may be time to replace an old water heater instead of repairing it:

  • Leaks: If leaking is not caused by loose connections, the water may be seeping out through slight fractures in the metal of the tank that have formed over time.
  • Strange noises: Clanking, rumbling and other noises can mean that sediment has formed on the base of your tank, contributing to fissures leaks, and inefficiency.
  • Age: If it’s more than 10 years old, it’s probably time to replace.
  • Discolored or rusty water: Have a pro check it out; if the problem isn’t resolved by draining and cleaning, you’ll want to replace the heater.
  • Lack of hot water: Inconsistent heating and hot water supply that runs out too quickly likely means it’s time for a new unit.

Can a leaking pipe burst?

Yes. A leak in your pipe can build up pressure and wear through the material. Left unchecked, this pressure can cause the pipe to burst. This is why it’s so important to fix your pipes and contact a plumber as soon as you notice a leak — no matter how small or insignificant it may seem. 

Smaller leaks are easier and inexpensive to fix, saving you time and money in the long run. In addition, many insurance policies will not cover water damage for pipes that burst due to gradual leaks.

Reviews for Ashburn plumbers
Kati M.
Ro was excellent to work with and we’ll definitely be calling Save the Day plumbing again with any plumbing issues.
Save The Day Plumbing & Drain Cleaning, LLCSave The Day Plumbing & Drain Cleaning, LLC
Jacquie M.
Gabriel was great, got right to work on my 2 plumbing issues. Very courteous and neat. I will definitely recommend him to others and call him for my next plumbing job.
HisGrace Plumbing and Drain Clean ServicesHisGrace Plumbing and Drain Clean Services
Benjamin D.
BW plumbing did an excellent job replacing sink and sink cabinets in my townhome. I had two units that were faulty and had leaking issues and they were repaired and replaced to my satisfaction. The price was affordable, I’m sure if would have more triple the price if I sought services elsewhere. I highly recommend BW plumbing for all your plumbing needs. I will definitely use them again in the future.
BW plumbing and drainBW plumbing and drain
Ken F.
Carrington Plumbing did an excellent job installing our new toilet. We are very satisfied with the work.
Carrington PlumbingCarrington Plumbing
John T.
He does this for a living. You can’t go wrong picking him to fix your plumbing issue(s)
Affordable plumbingAffordable plumbing
Jacquelyn H.
Chhuana was very punctual , professional and fixed my issue in record time! I will be calling him for ALL my plumbing needs!!
MRSR Plumbing & Drain, LLCMRSR Plumbing & Drain, LLC
Jason M.
Showed up on time... Communicated what the problem was... Fixed it in a timely manner... Would use again, if any other plumbing needs occur...
Exceptional Plumber LLC.Exceptional Plumber LLC.
Chyla H.
Job well done. Just the fix that I needed with extra professionalism thrown in. I will definitely be recommending BNH Plumbing to friends and family.
BNH Home services LLC  .General plumbing  servicesBNH Home services LLC .General plumbing services
Tasha D.
Will definitely call them the next time a plumbing issue comes up. Same day response - in and out about in 20 minutes...good price.
Von Drain & Contracting LLCVon Drain & Contracting LLC
Shawnda B.
The Langway brothers were at our home in EXACTLY 11 minutes for our plumbing emergency. The matter was addressed and repaired. Thank you so much!
Langway BrothersLangway Brothers
Victor U.
Great service. James answered all my questions and explained every step of what needed to be done. The workmanship was excellent. I will recommend Rehoboth Plumbing.
Rehoboth Plumbing & Drain LLCRehoboth Plumbing & Drain LLC
Monique W.
Rehoboth was quick to respond to our inquiry for an emergency plumbing job and was able to work within our budget to make it happen! Very pleased with the work performed, thank you!
Rehoboth Plumbing & Drain LLCRehoboth Plumbing & Drain LLC
Stephen B.
Kelvin from gifted hands plumbing was great to work with. He came out the first time to assess my plumbing needs and gave me a free estimate for my two outside hose bibs great price. We arranged a date for him to come back to fix both outside hose bib‘s. Kelvin installed to brand new hose bib’s. Yes I would recommend him. Great job and great prices 👍
Gifted HandsGifted Hands
Desiree S.
Jhon did an excellent job installing 4 toilets, installing shower and tub fixtures, and fixing a few unexpected problems. He has become my go to for plumbing issues.
Jhon cruzJhon cruz
Mark R.
Paul showed up promptly and did excellent work. Rather than replace the garbage disposal, he fixed it! If I have any plumbing problems in the future, I'll call Paul.
Langway BrothersLangway Brothers
Klu D.
Lal did a good job with our leak. And he included to check our sump pump. And the price is very reasonable. We are happy costumers and will be hiring this company again for our plumbing needs
LB Plumbing and Drain Cleaning L.L.CLB Plumbing and Drain Cleaning L.L.C
Lelin C.
Sanga was prompt, professional and kind. He explained everything clearly and without condescension. The cost was very reasonable for the careful work he did. He is my go to for plumbing problems from now on!
BW plumbing and drainBW plumbing and drain
Pam L.
Very fast response, came out the same day and fixed the problem straight away. Very clean, professional and efficient workers I was delighted with the service and will call again for any plumbing issues. Thankyou!
HisGrace Plumbing and Drain Clean ServicesHisGrace Plumbing and Drain Clean Services
Kim B.
I liked the same day service option. He explained things clearly, did the job promptly and cleaned up throughly. I will definitely use them again if I have plumbing issues.
Save The Day Plumbing & Drain Cleaning, LLCSave The Day Plumbing & Drain Cleaning, LLC
Dennis D.
I was very pleased with the work quality and the time it took. The new shut valve and pipe addition were added superior workmanship. I definitely will use BW Plumbing & Drain LLC again in the future.
BW Plumbing & Drain LLCBW Plumbing & Drain LLC
Erika H.
Paul responded to my service need immediately and came out the same day for the repair. He was so professional, extremely nice, and really took pride is his work. I was really impressed with how Paul also took time out to teach me a few plumbing details as he worked which was really thoughtful. As stressed as I was about the repair and ordeal, Paul made the experience easier to bear and I appreciate him for that! I will certainly contact Paul again for any plumbing needs in my home! :)
Langway BrothersLangway Brothers
Imani H.
The plumber was professional, fixed the problem quickly and made suggestions to help us save on our water bill. The vanity looks beautiful! We can't wait to contact them again for the rest of our plumbing projects.
LB Plumbing and Drain Cleaning L.L.CLB Plumbing and Drain Cleaning L.L.C
Gail T.
A stopped up toilet is always an issue, and especially over a holiday weekend! Thanks to Zo's Plumbing, the issue was address within hours of us contacting them and we've already decided to use them for additional work.
Zo plumbing and Drain Cleaning LLCZo plumbing and Drain Cleaning LLC
April A.
I appreciate the quick response and fair price to install my faucet. It’s extremely challenging to find a plumber you can trust. I’ll definitely reach out for any future assistance and will recommend MRSR Plumbing.
MRSR Plumbing & Drain, LLCMRSR Plumbing & Drain, LLC
Mark V.
I highly recommend Josh for any plumbing repair you need. I had a PRV valve that was leaking and Josh came out within a day and did the replacement. Works looks great and pricing was very reasonable!
Joshua EdwardsJoshua Edwards
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