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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

Is it worth it to hire a roofer?

There are several reasons why it’s worth it to hire a professional roofer instead of attempting it yourself. The first is safety. Roofing is inherently dangerous, as a fall from a roof could seriously injure or kill you. Roofers have specialized equipment and training to help prevent accidents.  

Next is experience. Roofers know how to spot problems (leaks, missing shingles, moss or mold growth, etc.)  in your roof that could potentially save you from costly repairs down the road. 

And finally, roofers save you time by getting the job done quickly and with a high degree of quality.

How long does a roof last?

A roof’s lifespan depends on two major factors: the material and how well the roof was installed. Assuming that the roof is installed properly, here’s how long different roofing materials should last:

  • Asphalt shingle roof: 20 years
  • Metal roof: 50 years
  • Slate roof: 100+ years (lifetime)
  • Clay roof: Lifetime
  • Concrete roof: Lifetime
  • Copper roof: Lifetime

Contact the best roofers near you to get free estimates and start planning your roofing project today.

What is the best roofing material?

The best roofing material for your home will depend on your budget and what you’re looking for. If you want a roof that has longevity, consider the following: 

Asphalt Roof

Lasts 20 years

$5 per square foot

Metal Roof

Last 50 years

$10-$18 per square foot 

Clay Roof

Last a lifetime

$15-$20 per square foot (for terracotta)

$20 per square foot (for Spanish clay tile)

Concrete Roof

Last a lifetime

$10 per square foot

Slate Roof

Last a lifetime

$10-$75 per square foot

Sources: The Spruce, NAHB

Contact the best roofers near you to get started on your roofing project today.

Does adding a new roof increase a home’s value?

Home sellers who add new roofing to their homes recover as much as 107% of its value, according to the Remodeling Impact report. If you’re thinking about selling your home, consult with your realtor or a real estate expert to find out which repairs you should prioritize before you put your home on the market. 

If replacing or fixing your roof is on your to-do list, contact the best roofers near you to receive free estimates.

How do you know when you need a new roof?

Some of the signs that indicate you need a new roof include cupping, warping and peeling asphalt shingles, as well as cracks on certain shingles. Other warning signs may include:

  • Leakage
  • Exposed nails 
  • Missing granules
  • Droopy, sagging roof
  • Moss, mold or fungi growth 

A metal roof may need to be replaced when it grows rusty and begins leaking. Tile roofs made of clay, slate or concrete need repairs when cracked. Cleaning and inspecting the roof regularly can help prevent major damage from occurring. 

Contact the best roofers near you to inspect, repair or replace your roof.

Does a roofer need to enter my home?

Generally, a roofer will likely not need to enter your home. The bulk of the work takes place on and around the edges of the roof, where roofing material meets either dormer walls or other structures. So, there is usually no need for person-to-person contact. However, there might be some cases where a roofer needs to enter your home, perhaps to inspect damage or access electrical outlets.

You can take care of any consultation calls using video chats, photos and emails, and payment should take place on virtual platforms. Put together a strategy with any local roofing professionals you contact.

What’s the best way to set up a consultation or an appointment with a roofer during the COVID-19 pandemic?

Because social distancing is important during the COVID-19 pandemic, it’s recommended that you message roofers after narrowing down your choices through an online search of local roofers near you.

Ask if the roofer is willing to conduct an assessment via video chat rather than a traditional site inspection. Additionally, strategize on what other steps you can collectively take to make sure you’re following guidelines on social distancing during this time, including conducting a virtual payment.

Can I use digital payments to pay for roof installation, replacement or repair?

Digital payment platforms are common among roofers, roof repair companies and other services. The COVID-19 pandemic will likely cause more service providers to adopt platforms like PayPal, Zelle, Google Pay, Square Cash, Venmo and others instead of cash or check to decrease the risk of transmission.

You can typically find out whether roofers accept digital payments on their online profiles, and you should confirm this information with them during a consultation call.

How can I find out if a roofer is considered an essential COVID-19 service provider?

To find out whether a roofer is an essential service provider during the COVID-19 pandemic, start by visiting your state or city’s government website. Local governments are providing up-to-date information for residents during this time.

A national guideline is available on CISA’s website, Identifying Critical Infrastructure During COVID-19. This page addresses 16 different categories of essential infrastructure sectors, but note that not all jurisdictions follow CISA’s definitions of critical infrastructure.  

Do roofers offer remote or virtual services?

To find out the degree to which a roofing service can operate remotely, it’s best to contact local roofers and roofing repair specialists near you.

See if they will schedule a video call so that you can show them the project and get an idea of the cost. This will also allow them to give you recommendations on the type of roofing material, and the best time of year to do the project. You might also be able to book a roof installation or repair service far out in advance.

Reviews for Ashburn roofing professionals
Zurriane B.
They did a great job on the roof repairs that they completed. They also gave me an estimate the replacement of the roof.
Marlon M.
Villatoro Roofing provided excellent service on my roofing repair. They responded and came out same day. They took before and after pictures of the work that was performed and provided all necessary documentation of service performed. We will use them in the future for our roofing needs.
Villatoro Roofing LLCVillatoro Roofing LLC
Thumbtack Customer
A real Professional, Mike is a credit to the Roofing business.
Blue Sky ExteriorsBlue Sky Exteriors
Kamille S.
Harriford Exterior Restoration did an excellent job on my roof. They provided thorough estimates, were timely with their responses, and my roof looks absolutely amazing. Brandon is very professional and will walk you through the entire process. I have the best looking roof on my block. I would absolutely recommend this company.
Harriford Exterior RestorationHarriford Exterior Restoration
Celinda L.
Awesome!!! Very trustworthy and honest. Roof checked out great.
Nina C.
Thomas was very professional a x very insightful in his evaluation of the damage to my roof. He was answered all my questions in detail and even referred me to a roof replacement company since my roof will need to be completely replaced verses repaired. He worked with me to give me a great price which was appreciated. I would definitely recommend his services and company.
Mary P.
I reached out to Brothers G Construction and he showed up the next day. They repaired my roof on the spot and their prices for the roof and other work was amazing. They were so professional and showed up on time and ready to work.
brothers  G construcciónbrothers G construcción
Thumbtack Customer
We had an excellent experience with Rudis. He was prompt, did great roof repair work on our home, and quickly. He is professional, friendly, and knowledgeable. We will keep him in mind when we need to roof work again!
Villatoro Roofing LLCVillatoro Roofing LLC
Dawn N.
Roof work: Brandon was very professional and got the job down before the rain came in!!
Harriford Exterior RestorationHarriford Exterior Restoration
Hung L.
Overall they are very good, reliable, the price is fair, and my new roof looks great.
Noble RoofingNoble Roofing
Angela D.
Absolutely fabulous customer service and experience! Brandon has a vast knowledge of roofing. We were very impressed and satisfied with his work! Definitely recommend!! We liked him so much that we are planning on using him to put on an entire new roof in a few months—thank you, Brandon 😊
Harriford Exterior RestorationHarriford Exterior Restoration
Jay C.
Very awesome service. Fixed within two days of call for service to repair roof. Would recommend and use again
Villatoro Roofing LLCVillatoro Roofing LLC
Kevin C.
Thomas and Carlos did an outstanding job of replacing shingles that were blown off my roof during the recent wind storm.
Jaime B.
Same day repair of roof shingle, did a great job and at the best price in town. Very professional service, would definitely recommend to others.
C & A ContractorsC & A Contractors
Matthew D.
Extremely professional and easy to work with. Showed up on time and repaired my roof leak the same day I reached out to him. Would highly recommend.
The Taylor Brothers, LLC.The Taylor Brothers, LLC.
Mark M.
Very professional. Explained everything, did a complete inspection. Was able to work with my schedule. Will call back whenever I need anything done with my roof
Harriford Exterior RestorationHarriford Exterior Restoration
Lew L.
Had some birds making an effort to get in the attic. Response to inquiry was timely, as the birds were becoming relentless. I did not expect to have someone looking at this issue so quickly. The problem area was reviewed and fixed. Roof was inspected, photographed and video was provided. This was an added benefit. I would recommend his services to any homeowners looking to repair/investigate issues with their roofing area. Thank you again!
The Taylor Brothers, LLC.The Taylor Brothers, LLC.
Danielle G.
Brandon did a great job, was very responsive, and was super professional! He repaired our roof in no time. I will definitely be recommending him and calling him for future projects!
Harriford Exterior RestorationHarriford Exterior Restoration
Thumbtack Customer
Thomas was very professional and honest. He fixed some loose shingles and ridge vent and was very kind and efficient. I will definitely hire him again when I need additional roof work.
Thumbtack Customer
Rudy and his team responded to my project proposal within few hours of my initial posting and followed up with his prompt phone call. Great job done fixing my roof even on a Saturday.
Villatoro Roofing LLCVillatoro Roofing LLC
Kisha G.
They did a great job! I called Thomas early morning and my tarp job was completed before noon! My previous tarp wasn’t protecting the roof well enough so I had internal damage. A big rain storm was on the way again so I needed it fixed ASAP. I work far from home but he was able to do it while I was at work with no worries. Also sent pictures and an estimate to fix my roof when ready. I will definitely be using this company again. Thank you!
Iris T.
Key Choice Restorations came to my rescue when my aluminum sunroom's roof was leaking profusely and ruined my new paint job. They were honest, fast and very reasonable. I strongly recommend them and I will be usinf them in the future.
Key Choice Restore, Inc.Key Choice Restore, Inc.
Diane J.
They did a great job on replacing our roof. Very professional service and met every promise made. My number 1 issues with some contractors is poor customer service and not being reliable and Vanquish was far from that. I will definitely use them again in the future.
Vanquish Home ServicesVanquish Home Services
Jacki C.
This company was extremely responsive; they replied to my request within minutes. Joaquin was very professional and even cleaned off his ladder before bringing it inside my home. I would highly recommend them for roofing projects. A bit expensive but very thorough. Thank you so much.
Leon Contracting CompanyLeon Contracting Company
Rashad H.
C&A promptly answered my request for a free quote and came immediately the next day. They took pictures of the damage and explained in detail the work that needed to be done. They were punctual and did the repairs faster than I expected. After they were done, they showed me pictures of the repairs. I will continue to use their services whenever I need any kind of roof repairs. I highly recommend them!
C&A Contractors LLCC&A Contractors LLC
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