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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

Is it worth it to hire a roofer?

There are several reasons why it’s worth it to hire a professional roofer instead of attempting it yourself. The first is safety. Roofing is inherently dangerous, as a fall from a roof could seriously injure or kill you. Roofers have specialized equipment and training to help prevent accidents.  

Next is experience. Roofers know how to spot problems (leaks, missing shingles, moss or mold growth, etc.)  in your roof that could potentially save you from costly repairs down the road. 

And finally, roofers save you time by getting the job done quickly and with a high degree of quality.

What is the best roofing material?

The best roofing material for your home will depend on your budget and what you’re looking for. If you want a roof that has longevity, consider the following: 

Asphalt Roof

Lasts 20 years

$5 per square foot

Metal Roof

Last 50 years

$10-$18 per square foot 

Clay Roof

Last a lifetime

$15-$20 per square foot (for terracotta)

$20 per square foot (for Spanish clay tile)

Concrete Roof

Last a lifetime

$10 per square foot

Slate Roof

Last a lifetime

$10-$75 per square foot

Sources: The Spruce, NAHB

Contact the best roofers near you to get started on your roofing project today.

Does adding a new roof increase a home’s value?

Home sellers who add new roofing to their homes recover as much as 107% of its value, according to the Remodeling Impact report. If you’re thinking about selling your home, consult with your realtor or a real estate expert to find out which repairs you should prioritize before you put your home on the market. 

If replacing or fixing your roof is on your to-do list, contact the best roofers near you to receive free estimates.

How long does a roof last?

A roof’s lifespan depends on two major factors: the material and how well the roof was installed. Assuming that the roof is installed properly, here’s how long different roofing materials should last:

  • Asphalt shingle roof: 20 years
  • Metal roof: 50 years
  • Slate roof: 100+ years (lifetime)
  • Clay roof: Lifetime
  • Concrete roof: Lifetime
  • Copper roof: Lifetime

Contact the best roofers near you to get free estimates and start planning your roofing project today.

How do you know when you need a new roof?

Some of the signs that indicate you need a new roof include cupping, warping and peeling asphalt shingles, as well as cracks on certain shingles. Other warning signs may include:

  • Leakage
  • Exposed nails 
  • Missing granules
  • Droopy, sagging roof
  • Moss, mold or fungi growth 

A metal roof may need to be replaced when it grows rusty and begins leaking. Tile roofs made of clay, slate or concrete need repairs when cracked. Cleaning and inspecting the roof regularly can help prevent major damage from occurring. 

Contact the best roofers near you to inspect, repair or replace your roof.

Does a roofer need to enter my home?

Generally, a roofer will likely not need to enter your home. The bulk of the work takes place on and around the edges of the roof, where roofing material meets either dormer walls or other structures. So, there is usually no need for person-to-person contact. However, there might be some cases where a roofer needs to enter your home, perhaps to inspect damage or access electrical outlets.

You can take care of any consultation calls using video chats, photos and emails, and payment should take place on virtual platforms. Put together a strategy with any local roofing professionals you contact.

How can I find out if a roofer is considered an essential COVID-19 service provider?

To find out whether a roofer is an essential service provider during the COVID-19 pandemic, start by visiting your state or city’s government website. Local governments are providing up-to-date information for residents during this time.

A national guideline is available on CISA’s website, Identifying Critical Infrastructure During COVID-19. This page addresses 16 different categories of essential infrastructure sectors, but note that not all jurisdictions follow CISA’s definitions of critical infrastructure.  

What’s the best way to set up a consultation or an appointment with a roofer during the COVID-19 pandemic?

Because social distancing is important during the COVID-19 pandemic, it’s recommended that you message roofers after narrowing down your choices through an online search of local roofers near you.

Ask if the roofer is willing to conduct an assessment via video chat rather than a traditional site inspection. Additionally, strategize on what other steps you can collectively take to make sure you’re following guidelines on social distancing during this time, including conducting a virtual payment.

Can I use digital payments to pay for roof installation, replacement or repair?

Digital payment platforms are common among roofers, roof repair companies and other services. The COVID-19 pandemic will likely cause more service providers to adopt platforms like PayPal, Zelle, Google Pay, Square Cash, Venmo and others instead of cash or check to decrease the risk of transmission.

You can typically find out whether roofers accept digital payments on their online profiles, and you should confirm this information with them during a consultation call.

Do roofers offer remote or virtual services?

To find out the degree to which a roofing service can operate remotely, it’s best to contact local roofers and roofing repair specialists near you.

See if they will schedule a video call so that you can show them the project and get an idea of the cost. This will also allow them to give you recommendations on the type of roofing material, and the best time of year to do the project. You might also be able to book a roof installation or repair service far out in advance.

Reviews for Ashburn roofing professionals
Skyler O.
Identified the issue and helped me understand what was going on. Great workmanship and went the extra mile. I will definitely be using Villatoro Roofing for any future roofing problems.
Villatoro Roofing LLCVillatoro Roofing LLC
Tyrone B.
In the process of hiring them for another roofing job.
Eagle Home Solutions  inc. (Walt . L)Eagle Home Solutions inc. (Walt . L)
Jonathan A.
Luis was very helpful with our roof problems. He is very knowledgeable and I am very please with the work he did on our roof. We will be referring him to our friends and family. Highly recommended!
Ramírez Home improvementsRamírez Home improvements
Annie R.
Drew was extremely responsive and easy to work with. His work on our roof was excellent.
The Taylor Brothers, LLC.The Taylor Brothers, LLC.
BT -.
Prompt and professional work completed. Would use them again for future roofing needs.
Ken N.
Needed roof replace. Rivera and Son Contractors made my life lots better. Quote to roof replaced done within two weeks. Good communication and professional. Thanks to all good work. Will hire Rivera and Son Contractors again for others home improvement.
Rivera and Son Contractors, LLCRivera and Son Contractors, LLC
Tijuana S.
Once I submitted the job I needed on Thumbtack, I was promptly contacted by Harriford Exterior Restoration. Brandon came out the same day and actually arrived a few minutes early to the appointment time we set. He was professional, extremely knowledgeable of roofing, courteous and very thorough. He took his time assessing the damage and did a great job putting a tarp on my roof to avoid further damage, until he can replace the roof. I would recommend his business to anyone!
Harriford Exterior RestorationHarriford Exterior Restoration
John O.
I was very pleased with the quality of work and timeliness of scheduling my roof replacement. I highly recommend JNVIS.
Jnvis LLCJnvis LLC
Wumiti A.
I am a real estate investor, Vanquish home service always give best price and quality roofing work.
Vanquish Home ServicesVanquish Home Services
Amy M.
These guys are top notch, really I can't say enough about how great they are. They arrived bright and early, had the roof removed from my home by 9am and quickly were installing the new roof. They did a phenomenal job, on this 90+ degree day, it looks fabulous, cleaned up fantastic. Everyone on the crew was super nice and courteous, and the owner Jon was here several times throughout the day to make sure everything was in order. I highly recommend JNVIS. I met with so many roofing contractors before selecting JNVIS and I am glad we did. I will definitely use them in the future if I have a need. (I have no idea why my photos are upside down lol but I attached some pictures of my gorgeous new roof)
Jnvis LLCJnvis LLC
Don W.
Jon and his team at Jnvis did an outstanding job with my new roof. Eight days between estimate and installed roof. All appointments exactly on time. High quality materials and workmanship. Good cleanup. And the cost was thousands less than another quote. I liked helping a Veteran and small-business owner. You simply cannot go wrong with Jon and Jnvis.
Jnvis LLCJnvis LLC
Shirley D.
Do to recent weather conditions, a number of tiles loosened on roof. We hired Quality Roofing and Siding after speaking with Brian. Brian made the process simple including payment. We got for estimate including. We hired his company to do the work because, they were the best value for what we needed done. They arrived within the window of agreed-upon span of time. They went straight to work, and the repairs were done in no time. While doing the repairs they noticed some minor issues that overtime, could become major issues and they took the time to correct those as an added value to us. We highly recommend Quality Roofing.
Quality Roofing & SidingQuality Roofing & Siding
Steven S.
I needed time-sensitive repair work on my roof. Drew Taylor and his partner Cesar came the same day and performed the work on the spot. Not only that, while they were on the roof, they addressed some other small issues at no extra cost and provided photographs of all the work done. They did all if it at a very fair price and I couldn't be happier. I'll definitely call on them again for future projects. Highly recommended!
The Taylor Brothers, LLC.The Taylor Brothers, LLC.
Nicole W.
They were great to work with. With the times we are going through they were very respectful of our safety. They did everything they said they would do with care. I would recommend them fir any roof issues.
Leon Contracting CompanyLeon Contracting Company
Jenn P.
Jose came out fixed my issues quickly. His rates are reasonable and I will definitely be hiring him this fall to do a roof replacement!! Thank you very much for your excellent service Jose!
Thumbtack Customer
Great job. Friendly, professional, responsive. We notified Rudy late Monday about our roof leak; he estimated the repairs Tuesday morning; repair work completed Thursday afternoon at a very reasonable cost.
Villatoro Roofing LLCVillatoro Roofing LLC
Kendra G.
I am selling my home and was in a time crunch for getting repairs done to my roof. After i set up my Thumbtack request, I had the pleasure of working with Brandon. He was able to fix a previous contractor's shotty work along with blown off shingles on the spot, the day of the evaluation. His prices are fair and more affordable in comparison to the other companies in the area. He doesn't try to up-sell or convince you of more than you need, he educates, sets expectations to be met, and gets to work. I'm so confident in his work my whole roof could fly off in a category 10 hurricane and the areas Brandon repaired will still be the only thing left standing. :-) Brandon is an overall a good guy to work with and hard worker. I will *** HIGHLY RECOMMEND*** Brandon to my friends, family and anyone who needs help with their roof.
Harriford Exterior RestorationHarriford Exterior Restoration
Beth S.
Prompt response, good price, punctual, and completed job in a timely manner. The new roof has only been on about two weeks. We have had a ton of rain and no problems. I would definitely use them again
Jnvis LLCJnvis LLC
Eric K.
They were very responsive when I was trying to book someone to cover my roof where shingles had come off from the wind. Even though there were many other customers, they worked hard to fit me into the schedule.
Jenn P.
Drew was awesome! Responded quickly and scheduled to come out the same day! Answered my questions and clearly explained everything! I will definitely keep him on speed dial for any future roofing needs! Thank you so much Drew!
The Taylor Brothers, LLC.The Taylor Brothers, LLC.
Elisabeth B.
Thomas was very diligent in responding to me and fixing my roof in a timely manner. He was always respectful and polite. I asked him to come and inspect the attic and he noticed something was not right and went back and fixed it immediately. I would definitely recommend NOVA CS!
Jo B.
I am very pleased in all area fir the work perform f on my roof. Hartford Exterior was very professional, punctual, and was very specific in detailing what had to be done and provided quote. I might very responsive in getting back to you. I will recommend to friends and family.
Harriford Exterior RestorationHarriford Exterior Restoration
Donald M.
After the storm, I needed to get some shingles replaced quickly due to another impending storm. Normally I would have done this myself, but the pitch of our roof is not something I wanted to challenge. Rudy was able to come and make the fixes quickly and I don't need to worry about any possible water damage.
Villatoro Roofing LLCVillatoro Roofing LLC
Jocelyn D.
Mario was extremely responsive and professional. I Told him what i needed to get done on my roof (replace a couple of shingles) and he was able to get it done the same day. His prices were better than the estimates that I received and i really appreciated his honesty. I will definitely use him again for other projects around my home and rentals.
Mario RodriguezMario Rodriguez
Heather R.
Not enough good things to say about this team! I had shingles falling into my yard ( I realized that they were mine and not the neighbor's that recently had roofing done and was actually called by their roofer that asked if I needed repairs which made me suspect of the damages since I didn't have need of them at the time). I requested an estimate which they were able to provide with the pictures that I sent. They arrived sooner than expected and I was pleasantly surprised because there was rain forecasted the next day. They went immediately to work on my roof and was no fuss or muss. I was ready for the following week of showers. They did not expect payment and told me it would be settled via their scheduler, June. I paid electronically and am extremely pleased with the entire process of this project. I was so pleased, I've asked what other skills that they provide because they are top notch, honest, and great value!
My Home Pro IncMy Home Pro Inc
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