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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

How much do plumbers charge per hour?

Depending on the service you need (unclogging a drain, fixing a pipe, installing new pipes, etc.), plumbers charge anywhere from $45-$165 per hour. Plumbers often operate on a fixed rate model, too. Some won’t charge hourly rates because the variables involved in their work makes it less practical to do so. 

Plumbers will scope out the work, calculate the cost of parts, and roll it together with other fees to give you an estimate for the job. They may even offer standard flat rates for things like installing a toilet or a sink. Reach out to plumbers near you to get an accurate cost estimate for your project or repair.

Does a plumber need to enter my home?

A plumber will need to enter your home to fix plumbing issues like dripping faucets, clogged sinks or toilets and leaky pipes. They might not need to come into your home if the faulty appliance is located outdoors or in the garage. Before you begin the project, contact plumbers near you to find out they will need to enter your home.  

What do you do if you have a burst pipe?

First, switch off the water supply to reduce the water damage. You should also turn off the electricity for the part of your home that has sustained the leak, as it can be extremely dangerous if the water comes into contact with an electrical socket. Next, drain the remaining water from your faucets so it doesn’t freeze inside the pipes. 

Once you’ve done all of this, search for qualified plumbers in your area and ask them to provide you with a quote. 

What’s the best way to set up a consultation or an appointment with a plumber during the COVID-19 pandemic?

If possible, it’s best to set up a virtual consultation or phone call with a plumber near during the COVID-19 pandemic. You can send a message to a professional plumber near you and ask if they are available to video chat or have a phone call. Use that time to discuss the work that needs to be done. Make sure to ask any questions you have about the project. And lastly, ask the plumber how they handle payments and whether they have any specific safety precautions in place to comply with social distancing. 

What are the signs of a burst pipe?

If your water pressure has suddenly dropped or your sink and toilet have unexpectedly started clogging, you may have a burst pipe. Other tell-tale signs include watermarks on the wall of your bathroom or laundry room, drips or puddles in your home or basement, or water from your faucets that have suddenly turned brown. You may also notice a strange rotten-egg smell or the sound of gurgling water in your home.

If you notice any of these signs, contact a plumber near you to fix your pipes immediately.

How much does it cost to repair a broken pipe?

The national average cost to repair broken pipes ranges from $120 to $170. Prices can vary depending on the type of damage, whether the pipe is easily accessible, the materials needed and where the pipe is located. For example, an exposed pipe under the sink will likely cost much less than a pipeline in your yard that requires digging. 

Your overall cost will also depend on the hourly rate of the contractor. Most plumbers charge between $60 and $65 per hour for standard pipe repair, and up to $95 per hour for complex plumbing work. 

Contact the best pipe repairers in your area to find out how much it will cost to fix your pipe(s). 

To learn more about pricing factors, read “How much does pipe repair cost?

What happens when a water pipe bursts?

When a pipe bursts, the water can cause indoor flooding and damage your home. If the pipe is in an accessible location, you will likely notice puddles of water right away. However, if the pipe is underground or behind a wall, it may cause reduced water pressure, a sulfur smell or discolored water. All of this can cause significant (and expensive) damage, which is why you should always contact a plumber near you if you suspect your pipes are leaking.

Does insurance cover a broken pipe?

Sudden water damage may be included under most homeowners’ insurance policies, but it’s typically not covered if the damage could have been avoided with proper maintenance.

For example, if a pipe in your laundry room suddenly bursts and causes damage to the flooring and walls, that is usually covered by insurance. But if a pipe under your sink has been leaking for months and causes your wood floors to rot, your policy won’t cover that damage.

Always double-check with your insurance agent (or another expert)  to see what your policy covers.

How long is a water heater supposed to last?

Your water heater is an essential part of your home, heating water for showers, dishwashing, laundry and more. On average, a traditional water heater will last 8-12 years. The general consensus is that it’s better to replace your water heater with a new one than to repair one that’s 10 years old or more. Older models are less energy-efficient and thus more costly to run than newer models with better technology. Here are some indicators of when it may be time to replace an old water heater instead of repairing it:

  • Leaks: If leaking is not caused by loose connections, the water may be seeping out through slight fractures in the metal of the tank that have formed over time.
  • Strange noises: Clanking, rumbling and other noises can mean that sediment has formed on the base of your tank, contributing to fissures leaks, and inefficiency.
  • Age: If it’s more than 10 years old, it’s probably time to replace.
  • Discolored or rusty water: Have a pro check it out; if the problem isn’t resolved by draining and cleaning, you’ll want to replace the heater.
  • Lack of hot water: Inconsistent heating and hot water supply that runs out too quickly likely means it’s time for a new unit.

Can a leaking pipe burst?

Yes. A leak in your pipe can build up pressure and wear through the material. Left unchecked, this pressure can cause the pipe to burst. This is why it’s so important to fix your pipes and contact a plumber as soon as you notice a leak — no matter how small or insignificant it may seem. 

Smaller leaks are easier and inexpensive to fix, saving you time and money in the long run. In addition, many insurance policies will not cover water damage for pipes that burst due to gradual leaks.

Reviews for Ashburn plumbers
Joan S.
I called with a plumbing issue and Lal from LP plumbing was here within an hour His price was very reasonable. He solved our issue and cleaned up nicely after I would absolutely call him for any future plumbing issues and would highly recommend!
LB Plumbing and Drain Cleaning L.L.CLB Plumbing and Drain Cleaning L.L.C
Michael O.
Plumbing install for a wet bar, very happy with the services provided
BNH Home services LLC  .General plumbing  servicesBNH Home services LLC .General plumbing services
Andy l.
Miguel is excellent contractor who resolved our plumbing Problem Quickly. The price is Reasonable.Highly recommended
Connect PlumbingConnect Plumbing
Edward Z.
Excellent plumbing services, good value, very happy with the recommendation on kitchen faucet and easy to work with! Recommended! A+
DAILY PLUMBING & DRAIN LLCDAILY PLUMBING & DRAIN LLC
Karen Y.
Bridge plumbing did a great job. No complaints at all! Will use them in the future. Thank you Bridge!
Bridge Inc.Bridge Inc.
Abbas S.
Technician came promptly and provided a reasonable estimate. We had an issue with the shower faucet. Technician also made suggestions for future plumbing improvements and alternatives. Technician was professional and did not charge any hidden fees. I recommend 24-7 plumbing and would use them again without hesitation!
24-7 Plumbing & Drain, LLC - Maryland24-7 Plumbing & Drain, LLC - Maryland
Thumbtack Customer
Plumbing work is generally expensive. But the guy was honest at saying what happened and fixed the problem, even if in an unconventional way.
24-7 Plumbing & Drain, LLC - Maryland24-7 Plumbing & Drain, LLC - Maryland
Clay H.
Super responsive. Was able to come out and fix a plumbing issue the same day. Would definitely hire again.
Gifted HandsGifted Hands
Daniel M.
Mr. Rema was very helpful and responsive in determining the cause and solution to our plumbing issue. We are so satisfied that we asked him to come back to finish a few more plumbing services for us. I will highly recommend him to anyone. Great service, reasonable price and knowledgeable to accomplish the services required.
REMA PlumbingREMA Plumbing
Siddhartha B.
Lal and his team were on time and completed the work in no time. Would definitely recommend them for future plumbing work
DAY & NIGHT PLUMBER LLCDAY & NIGHT PLUMBER LLC
Rosemary L.
Rema Plumbing did a fantastic job for us! I cannot express how impressed I was with their professionalism, punctuality and overall desire to make sure we were 100% satisfied with their work. I would highly recommend Rema and will definitely be using them again for any future plumbing needs. Thanks for doing such an excellent job!!
REMA PlumbingREMA Plumbing
Mainuddin J.
Ram did an excellent job fixing my shower clog/leak and gave 3 months warranty on his workmanship. He also provide full services beside just plumbing like repairing your dry walls stemmed from plumbing damages. He showed up in snowstorm to keep the appointment. I truly appreciated that and I highly recommend him.
RIN PLUMBING, LLCRIN PLUMBING, LLC
Thumbtack Customer
Rema did a great job with a reasonable price. I was very happy with what did and I would rcommend him for any plumbing work.
REMA PlumbingREMA Plumbing
Winterford M.
Manny was extremely responsive and showed up promptly to the residence to handle the issue. I would definitely recommend his services to anyone with plumbing issues.
B.K. Plumbing LLC. GOOGLE OUR COMPANY .B.K. Plumbing LLC. GOOGLE OUR COMPANY .
Isidore T.
Knowledgeable plumber. Completed a valve replacement and pin hole on my house main line efficiently and neatly! I recommend that you use this plumber for all your plumbing issues.
Old School Plumbing LLCOld School Plumbing LLC
Saar D.
Kenny was responsive, on time and his work is professional. Fixed several plumbing issues, took the time to explain everything and charged a reasonable rate. I will definitely use his services in the future!
Kenny's Plumbing ServicesKenny's Plumbing Services
Jamie G.
Rema provided all the rough-in and finish work for my two bathroom remodels. Very professional, knowledgable and reasonable rates. Rema is the best and would recommend him for all your plumbing needs.
REMA PlumbingREMA Plumbing
Pedro Q.
David quoted me a very good price, was professional, communicated very well with me, and uncloged a stubborn kitchen sink drain, that was stressing me out. Thank you Old School Plumbing!!!!
Old School Plumbing LLCOld School Plumbing LLC
Cate g.
I hired Bnh plumbing to replace my faucet. I was pleased with the quick response, and efficient job. I will use them again. Glad to have found a plumber that I can trust.
BNH Home services LLC  .General plumbing  servicesBNH Home services LLC .General plumbing services
Amanda G.
Paul was awesome! Arrived on time and after performing a quick diagnostic of the problem, cleared our utility sink drain line. We will be calling Langway Brothers for our plumbing needs from here on out.
Langway BrothersLangway Brothers
Jill W.
I highly reccomend Rema plumbing. They did a great job with a very tricky repair, offering ideas for how to beat proceed. The work was flawless and was completed quickly and neatly. I will definitely use them again.
REMA PlumbingREMA Plumbing
Alexander M.
John did an excellent job with my plumbing for new master bathroom. He listened to everything I was asking for and went above and beyond my expectations. Very fair pricing and quick to respond and schedule. You won’t be disappointed with hiring John!
Jc cruzJc cruz
Thumbtack Customer
Dennis got here on time, did a great job, and honored his thumbtack estimate, even though the job was a little more complicated then I think he expected. I plan to call him the next time I need plumbing done.
Just Call Dennis Handyman ServicesJust Call Dennis Handyman Services
Shelby K.
REMA Plumbing does wonderful work and goes the extra mile. He came out right away and even fixed another issue at the same time because he happened to have the replacement part on him. Will definitely be calling him again for future work.
REMA PlumbingREMA Plumbing
Alison L.
Had a variety of plumbing issues. Edgar was able to come out quickly and give a competitive estimate free of charge and then come and complete the work two days later. Very happy with his work, his work guarantee, and his professionalism. Would very highly recommend
MoCo Plumbing, LLCMoCo Plumbing, LLC
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